User guide

AirLive WIAS-1200G
User’s Guide
112
2. Basic Maintenance
In order to maintain the operation, merchant owners will have to manage the accounts and transactions via
Authorize.Net as well as AirLive WIAS-1200G.
2.1 Void A Transaction and Remove the On-demand Account Generate on AirLive WIAS-1200G
Sometimes, a transaction (as well as the related user account on AirLive WIAS-1200G) may have to be canceled
before it has been settled with the bank.
a. To void an unsettled transaction, please log in Authorize.Net. Click Unsettled Transactions → Locate the
specific transaction record on the “List of Unsettled Transactions” → Click the Trans ID number → Confirm
and click Void.
Note:
To find the on-demand account name, click Show Itemized Order Information in the “Order Information” section
→ Username can be found in the “Item Description”
b. To remove the specific account from AirLive WIAS-1200G, please log in AirLive WIAS-1200G. User
Authentication → Authentication Configuration → Click the server On-demand User → On-demand
User Server Configuration → Users List → Click Delete on the record with the account name.
c. Click Delete All to delete all users at once.