Manual

Appendix: FAQ and Troubleshooting

AirLive WN-220R User’s Manual

2. Why can I not connect the router even if the cable is plugged in LAN port and the

led is light?

A: First, please check Status Led. If the device is normal, the led will blink per second.

If not, please check how blinking Status led shows.

There are many abnormal symptoms as below:

Status Led is bright or dark in work: The system hanged up .Suggest powering off and

on the router. But this symptom often occurs, please reset to default or upgrade latest FW

to try again.

Status led flashes irregularly: Maybe the root cause is Flash and please press reset

Button to reset to default or try to use Recovery mode.(Refer to Q3 and Q4)

Status flashes very fast while powering on: Maybe the router is the recovery mode and

please refer to Q4.

3. How to reset to factory default?

A: Press Wireless on /off and WPS button simultaneously about 5 sec

Status will start flashing about 5 times, remove the finger. The RESTORE process is

completed.

4. Why can I not connect Internet even though the cables are plugged in WAN port

and LAN port and the LEDs are blink? In addition, Status led is also normal and I can

configure web management?

A: Make sure that the network cable from DSL or Cable modem is plugged in WAN port of

Router and that the network cable from LAN port of router is plugged in Ethernet adapter.

Then, please check which wan type you use. If you are not sure, please call the ISP. Then

please go to this page to input the information ISP is assigned.