User's Guide

Table Of Contents
9 Troubleshooting, downloading updates, and repair
l You may have too many background applications running.
Some programs start automatically and run in the background. You can disable these
programs at startup to improve Windows startup time and overall system
performance.
l You may have malware or a virus.
A virus or other malicious software could cause your device to run slowly. Check
whether your device has a virus by using Windows Defender, which is included with
Windows 10, or refer to the documentation for your third party antivirus software.
l Check your wireless network speed.
If the apps you are using are connecting to the Internet, a poor network connection
may be causing them to run slowly. For detailed information on checking your network,
see
Wi-Fi speed is slow, page 53.
l Check for low disk space.
You may be able to improve performance if you free up some disk space on your
device. Disk Cleanup can delete temporary and system files, empty the Recycle bin, and
remove apps and data that you no longer need.
l Your device may have overheated.
If you are using your device in a hot environment and/or are using a processor or
memory-intensive, your device may have become too hot. Move your device to a
cooler spot, wait five minutes, and see if it runs faster.
Wireless connectivity issues
Wi-Fi speed is slow
l Your network is running slow for all devices.
You should first check to see whether your network is slow on another device. Can you
connect to your wireless network and browse the web at normal speeds from another
PC, tablet, or smartphone? Try running a Network Speed Test to ensure your Internet
connection is functioning normally.
l Your Wi-Fi signal is weak.
Check the Wireless network icon in the taskbar. This icon
shows your current
signal strength. If the icon is partially dimmed, move your device closer to your wireless
router to see if the signal improves. If your router is broadcasting on both a 2.4 GHz
and 5 GHz frequency, try connecting to a different frequency. In general, a network
operating on the 5 GHz frequency will be faster and less susceptible to interference,
but will have a shorter range than a 2.4 GHz network.
Trimble T100 Tablet User Guide |
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