User Manual

AS8100 Sitespan User Guide Version 3.7
605-0000-426
GSI 019
Draft Issue 6.0. Date 4/4/00
Page 67 of 305
User Names
It is important that the user names that are going to be used on the Sitespan Server
computer are also registered on the Sitespan Client machine. It is also important to note
that the passwords must also match for each user on both machines. For this reason
ensure that the option to force a new user to change their password on initial login is not
checked. See DLP-001
Each user that is likely to dial in from the Client to the Server must also be granted Dial-
In access rights on the Server machine.
RAS Server
On the Sitespan server machine only, ensure that the Remote Access Server is running.
To do this select Remote Access Admin (Start/Programs/Administrative Tools/Remote
Access Admin)
If a RAS server is not running then go to the Services applet in the Control Panel and
attempt to start it here. Ensure that Startup parameter is set to Automatic. If it fails to start
look in the Event Viewer for reasons for this.
“Remote Client” Setup
This section details the procedure for the Client setup. RAS should already be installed. If
it is not then follow the procedure described above. You should note however that the
modem should be setup for “Dial Out”. To set the modem. Start,/Settings/Control
Panel/Network/Services/Remote Access/Properties/ Configure/Dial Out Only/OK
Dial-up Networking
The remote Server machine needs to entered as a dial up system. To do this start Dial-Up
Networking from the “My Computer” icon on the desktop and enter the name of the
machine running Sitespan Server. The name can be found under Network in the Control
Panel. It is important that this name is entered accurately. Entering the rest of the data is
assisted by Windows NT itself, prompting you for the telephone number etc. See DLP-
003
Using Sitespan Client for the First Time
Remember to ensure that the user name and password you are using must be registered on
the Sitespan Server” machine and the current login name and password currently logged
in here must be registered on the Client machine. See DLP-005