User's Manual

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APPENDIX A: TROUBLESHOOTING
This section provides solutions to problems that you might encounter during the installation and
operation of your 802.11g WLAN USB STICK. Please refer to the desired topics below and read the
description to solve your problems.
The 802.11g WLAN USB STICK Does Not Work Properly
If this happens, follow the guidelines below.
1. Right-click the My Computer desktop icon and choose Properties to open the System
Properties dialog box.
2. Click the Hardware tab and then select the Device Manager button.
3. In the opened window, find your USB Stick to see if the installation is successful. If you
see a yellow exclamation mark beside the item, please heading to following steps to
reinstall the drivers.
4. Uninstall the software and hardware drivers from your PC. (Please refer to the Uninstall
WLAN-54G USB Configuration Tool and the Stick’s Driver chapter for details)
5. Restart your computer and repeat the installation procedures as indicated from page 4 of
this manual.
6. When finished, open the Device Manager window again to verify if the installation is
approved. The yellow exclamation mark shall be removed for this time.
Disable the 802.11g WLAN USB STICK
Supposed you do not need the 802.11g/b USB stick to establish the wireless connectivity for any
reason, click Disable Radio on the Status tab of the Wireless Settings dialog box. Thus, be sure
that you have closed all network applications before disable the device.
Upgrade the Configuration Tool and the Stick’s Driver
If you have installed the configuration tool with the previous version, please refer to the next section
for uninstalling the WLAN-54G USB Configuration Tool and the stick’s driver, then reinstall by
following the instructions of this manual or the Quick Start Guide.
Or you may simply ignore the previous version and go through the installation procedures as a new
user.
Uninstall WLAN-54G USB Configuration Tool and the Stick’s Driver
Prior to starting uninstalling, please make sure that the utility is closed. To remove the WLAN-54G
USB Configuration Tool and the module’s driver, please check the following introductions for
detailed procedures.