User's Manual

koamtac.com
KDC User Manual
INTRODUCTION
18
accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of
nature or external causes; (iv) damage caused by service performed by anyone who is
not an authorized service provider of KOAMTAC; or (v) damage to a product that has
been modified or altered without the prior written permission of KOAMTAC.
Repairs have a ninety (90) day warranty. If the unit sent in is still under its original
warranty, then the new warranty will be the longer of ninety (90) days or the balance of
the original one year warranty.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING
ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. Subject to applicable
law, in no event shall our liability exceed the purchase price of the Hardware.
RETURN
For warranty returns, you must pack your KOAMTAC product in its original packaging
and include all accessories and documentation. We reserve the right to charge for any
damage to the KOAMTAC product, and missing part fees may apply.
Please contact Customer Service prior to returning any product to receive a return
authorization form and RMA number. You will be responsible for, and pre-pay, all return
shipping charges and shall assume all risk of loss or damage to product while in
transit to us. We recommend that you use a traceable method of shipping for your
protection. We will pay for shipping to return any product to you.
Email us at [e-mail] to obtain an RMA number. Once you have obtained
the RMA number, please send us your purchased KOAMTAC product with the RMA
number clearly marked on the outside of the package and on the shipping slip if you
choose to use traceable carriers such as UPS or FEDEX. Shipping fees for returns are
your responsibility. Return shipping instructions and return address will be included in
your RMA document provided by KOAMTAC.