User Manual
Table Of Contents
- Installation & Operation Guide
- Trademarks
- Copyright
- Contacting Support
- Overview
- System Requirements
- What’s In The Box?
- In This Manual
- Installation Overview
- Connecting to your Computer
- Installing Io XT/4K Software
- Using Io XT/4K with Professional Video /Audio Software
- AJA Control Panel Overview
- Control Panel Operation
- Using Io 4K for UHD/4K
- If You Run Into Problems
- Updating Software
- Support
- Io XT Specifications
- Io 4K Specifications
- Machine Control
- Appendix B: Safety and Compliance
- Federal Communications Commission (FCC) Compliance Notices
- Canadian ICES Statement
- European Union and European Free Trade Association (EFTA) Regulatory Compliance
- Korean Compliance Statement
- Taiwan Compliance Statement
- Japanese Compliance Statement
- Translated caution statements, warning conventions and warning messages
- Before operating your AJA unit, read the instructions in this document
- Limited Warranty
- Limitation of Liability
Io XT/4K v10.5r2 www.aja.com
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Updating Software
Check on the AJA Video website for software updates.
For Io XT, visit:
http://www.aja.com/en/products/io-xt/#support
For Io 4K, visit:
www.aja.com/en/products/io-4k#support
If any are available, download the file and read any associated instructions prior to
installing the software.
Support
When calling for support, first check over your system configuration and ensure
everything is connected properly. Even if you cannot find the cause of the problem,
having this information at hand will help when you call AJA Customer Support for help.
If the problem is unknown or you need general help, first contact the dealer where you
purchased the product. AJA dealers offer product support for many service
requirements.
If the problem is a 3rd-party software operational issue, Mac system issue, then call Apple
Customer Support or the 3rd-party software manufacturer for help.
If the problem is an AJA Video Io XT issue, then contact AJA Video Customer Support, see
“Contacting Support” on page 4.