Instruction manual

Features
System Fault Finding and Diagnostics
Strata CTX General Description 10/04 95
System Fault Finding and Diagnostics
System Availability: All systems
The Strata CTX can detect problems in the system. These conditions can be detected, alerted,
logged, and traced. Strata CTX includes many useful diagnostic tools.
Alarm Indication of System Faults
Visual Alarms are presented to CTX WinAdmin.
SmartMedia Card
This is a small memory card that is commercially available in retail stores. It is the same as
SmartMedia cards used in digital cameras, MP3 players, etc.
The Strata CTX uses the SmartMedia card to store all error, trace logs and a backup copy of the
system operating software and the customer database. The SmartMedia card is inserted into a
socket on the CTX processor. The CTX processor creates directories and files onto the card for
maintenance functions. Using CTX
WinAdmin enables moving, copying, or deleting these files
without having to remove the SmartMedia card from the CTX processor. With CTX WinAdmin,
this works locally or remotely. SmartMedia files can also be managed by removing the
SmartMedia card from the CTX processor and inserting it into a PC SmartMedia card read/write
adapter.
Fault Detection and Error Logs
The Strata CTX detects and logs abnormalities that it encounters during operation. All error and
trace logs are stored on the SmartMedia card on the system processor and are monitored by
CTX
WinAdmin. Examples are trunk failure detection and auto busy-out, digital telephone port
failure detection and auto busy-out plus error log, Expansion Cabinet power supply failure alarm
and error log, etc.
Event and System Administration Logs
Events such as station buttons pushed or lines accessed are stored in an Event Log. All actions
made by the System Administration user are logged. Both logs may be called up at a later time.
Automatic Fault Recovery
The system can automatically correct certain conditions detected during operation. This enables
the system to continue operating normally without requiring correction.
System Trace
The system records telephone key strokes and other high level events and presents the data in a
format understandable and useful to the field technician for troubleshooting purposes. The system
also records more detailed data useful to a software support engineer.
Manual Test
The maintenance technician can perform certain test functions using CTX WinAdmin to determine
proper operation of the system.