Instruction manual

Features
Transfer
96 Strata CTX General Description 10/04
Backup/Restore
The customer database can be backed up and restored using the SmartMedia card. The customer
database is a file that can be stored on the SmartMedia card, transferred to the PC hard drive,
e-mailed, etc.
Maintenance and Administration
The CTX WinAdmin terminal can be connected directly to the Strata CTX or via the customer’s
LAN as well as remotely over the Internet and via modem over the public network. The Strata
CTX processor comes standard with a network interface port and a built-in modem.
Software Upgrade
The Strata CTX operating software can be upgraded using the SmartMedia card or by
downloading it from a remote location. The operating software is a file that can be stored on the
SmartMedia card, transferred to the PC hard drive, e-mailed, etc.
Transfer
System Availability: All systems
Transfer is the ability to redirect a connected call to new destination. The Strata CTX provides
three means of transferring a call and three means of terminating transferred calls, depending on
the calling state of the destination. The transferring features and the terminating features may be
used in combination to serve most needs that arise.
Transfer with Camp On
This feature enables the transfer of a call to a busy destination. The transferred party automatically
camps on to the busy destination when the transferring party releases the call.
Transfer Immediate
Call Transfer Immediate simplifies the transfer of calls for users of digital display telephones. With
a conversation in progress, the display phone user presses the
TRNS Soft Key and dials the transfer
destination. The calling party is placed on Consultation Hold, the call immediately transfers and
the transferring phone returns to idle. This feature does not apply to network calls.
Transfer Privacy
An outside call that has been transferred can only be answered at the station to which the call has
been transferred. Another station cannot pick up the transferred call using a common CO line
button unless it is another station using the Directed Call Pickup feature or a station that has a
[DN] appearance of the “transferred to” [DN]. A flashing red LED indicates the call is transferred.
Privacy for transferred calls can be disabled in programming.
Transfer (Screened)
The transferring party can talk privately with the receiving party before connecting the party to be
transferred. While that conversation is going on, the transferred party is on Consultation Hold
listening to Music-on-hold. When the receiving party agrees to accept the call, the transferring
party can use the switch hook or feature button to include the original party in the conversation. At
this point, the transferring party can hang up and the other two parties remain connected.