Instruction manual
Table Of Contents
- Contents
- Introduction
- Strata CTX28 Overview 1
- Strata CTX100-S / CTX100 Overview 2
- Strata CTX670 Overview 3
- Capacities 4
- Universal Slot Circuit Cards 5
- Telephones and Peripherals 6
- Features 7
- Account Codes
- Add-on Module (DADM)
- Advisory Messages
- Alternate Answer Point
- Automatic Busy Redial
- Automatic Call Distribution (ACD) Server
- Automatic Callback (ACB)
- Automatic Line Selection
- Automatic Release
- Background Music (BGM)
- Call Completion
- Call Forward
- Call History
- Call Park
- Call Pickup
- Call Waiting
- Caller Identification
- Camp on Busy
- Cancel Button
- Centrex/PBX Compatible
- Centrex Ringing Repeat
- Classes of Service (COS)
- Computer Telephony Integration (CTI)
- Conference Calls
- Continuous DTMF Tone
- Credit Card Calling
- CTX WinAdmin
- Data Privacy
- Day/Night Mode - Auto Schedule
- Delayed Ringing
- Destination (Toll) Restriction
- Direct Inward Dialing (DID)
- Dialed Number Identification Service (DNIS)
- Digital Pad
- Direct Inward System Access (DISA)
- Directory Numbers
- Distinctive LED Indicator
- Distinctive Ringing
- Do Not Disturb (DND)
- Direct Station Selection (DSS) Buttons
- DTMF Receivers
- Emergency Call
- Feature Prompting with Soft Keys
- Enhanced E911
- External Amplified Speaker
- Flash Button
- Flexible Line Ringing
- Flexible Numbering
- Handsfree Answerback
- Headset
- Hearing Aid Compatible
- High Call Volume Buttons
- Hold
- Hot Dialing
- Hotline Service
- IP Telephony
- Private Networking Over Internet Protocol
- Integrated Services Digital Network (ISDN)
- Least Cost Routing (LCR)
- Line Buttons
- Live System Programming
- Lost Call Treatment
- Message Waiting
- Microphone (External Unit)
- Music-on-hold
- Multiple Call/Delayed Ringing
- Off-Hook Call Announce (OCA)
- Off-Premise Stations
- Override
- Paging
- Power Failure Protection
- Privacy
- Repeat Last Number Dialed
- Ringing
- Speed Dial
- Station Hunting
- Station Message Detail Recording (SMDR)
- Strata Net Multi-system Networking
- System Fault Finding and Diagnostics
- Transfer
- Tenant Services
- User Programming Mode
- Voice or Tone Signaling
- Voice Mail Integration
- Volume Control
- Appendix - Specifications
- Index
Introduction
Related Documents/Media
Strata CTX General Description 10/04 ix
Related Documents/Media
Installation and Programming
• Strata CTX Installation & Maintenance Manual
• Strata CTX Programming Manual
User Guides
• Strata CTX DKT/IPT Telephone
• Strata CTX DKT3001/2001 Digital Single Line Telephone
• Strata CTX Standard Telephone
• Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephones
Quick Reference Guide
• Strata CTX DKT/IPT Telephone
CD-ROMs
• Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Documentation
Library
• Strata CTX Call Center Solutions Application Software and CTX Documentation Library
(includes Strata CTX ACD software and documentation, Net Server software and
documentation, and Voice Assistant software and documentation)
• OAISYS (includes software and documentation for OAISYS Chat, Call Router, and
Net
Phone)
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX
documentation and enables you to view, print and download current publications.