Instruction manual

Features
Hold
74 Strata CTX General Description 10/04
Hold
System Availability: All systems
There are several variations of Hold:
Automatic Hold
This option enables a user to place a CO Line or [DN] call on Hold by pressing another CO Line or
[DN] button. The user can then alternate between the new and the old call by pressing the desired
Line or [DN]. If this feature is not activated, users must press Hold before accessing another line
and switching between calls.
Analog Hold
This option enables a user to place a CO Line or [DN] call on Hold and the Line LED will flash on
other DKT telephones when the call is parked. This enables the call to be picked up from other
telephones. This feature must be set in programming.
Call Hold
This is the most commonly used. Call Hold temporarily suspends a call, allowing the station user
to do other things, including using the phone. Callers on hold can receive music or announcements
as described in the Music-on-hold feature.
Consultation Hold
This is used when invoking other call features, such as Call Transfer or Conference.
Exclusive Hold
A call can be placed on Exclusive Hold to ensure the privacy of the connection and that the call
can only be retrieved by you, even if the held call appears on buttons on other telephones.
Hold Recall
After placing a call on hold, it will recall the holding telephone after a predetermined time to
remind the user of the held call. The hold recall time is set independently for each telephone (from
0~255 secs.). Hold recall time can also be disabled.
Hot Dialing
System Availability: All systems
Hot dialing enables the digital telephone user to begin on-hook dialing without pressing a Line or
[DN] button. The station can be programmed to automatically select a
Line or [PDN] button when
the dial pad is pressed while the station is idle. This saves a keystroke by not requiring the station
user to press a [DN] or
Line button to begin on-hook dialing. On-hook dialing saves time by not
requiring the station user to lift the handset to begin dialing.
Hotline Service
System Availability: All systems
If a station remains off hook for a programmable period, it can automatically be directed
(immediately or with a delay) to a pre-programmed destination. The station may have partially
dialed a number or have dialed no digits at all.
Each station is programmed with its specific ring down destination. This is particularly useful in
applications where employees, patients or guests are not expected to know where to call for help at
different times of the day. This feature is compatible with standard and digital telephones.