Installation Guide

RANGE PROBLEM POSSIBLE CAUSE AND/OR REMEDY
Range does not function Range is not connected to electrical power. Check power
circuit breaker, wiring, and fuses. If all electrical components
are properly installed, call
[phone] for help.
Broil does not work Temperature control knob is rotated too far past broil position
(500°F); preheating indicator will light intermittently.
Burner does not ignite Gas supply valve is in the “OFF” position or gas supply is
interrupted.
Igniter barely sparking,
no flame ignition
Burner ports are clogged or the unit is not set to the
appropriate gas type. Call
[phone] for help.
Burner ignites but flame
is large, distorted, or
yellow
The air quality of the room may be affecting the flame color.
Ensure that there are no candles, cleaning products, air
purifiers, etc. in the room.
Oven is not heating Check the circuit breaker or fuse box to your house. Make
sure there is proper electrical power to your oven.
Oven light is not working
properly
Replace or reinsert the light bulb(s) if loose or defective.
Cannot remove lens
cover on light
There may be soil or build up on the lens cover. Wipe the lens
cover with a clean, dry towel prior to attempting to remove
the lens cover.
Low flames and longer
cooking times
The liquid propane gas conversion procedure may not have
been performed properly. Check that all orifices are correctly
placed. If not, contact your installer.
Brass burners change
color (if you purchased
brass burners for your
range top)
Brass burners naturally oxidize over time and form a patina
that is a beautiful deep brass hue. This process ensures our
brass burners are corrosion resistant and is not cause for a
return.
Range top burner’s low/
simmer flame setting is
too high
The liquid propane gas conversion procedure may not have
been performed properly, as all burners should have been
adjusted during installation with the flame adjustment tool that
comes with each range. See page 28 for how to adjust the
burner flame’s height.
TROUBLESHOOTING
Troubleshooting Tips
36