Installation Guide

Symptom Possible Cause Solution
Oven will not heat.
Oven settings are not corrected. Adjust temperature, or rack position.
Foods over-cooked
or under-cooked.
Incorrect cooking temperature. Have polarity corrected.
Dry or clean igniters.
Ranges:
Troubleshooting Tips
35
Igniters spark
ignition.
Power supply polarity is reversed.
Igniters are wet or dirty.
Have polarity corrected.
Dry or clean igniters.
Burners will not light.
Burner parts or igniters may be
wet, dirty or misaligned.
Check that the burner parts are clean, dry and
correctly assembled.
Check that the igniters are clean and dry.
Igniters are sparking but
burners are not igniting.
position.
Top burner will not stay
lit.
Failed thermocouple. Replace thermocouple.
suddenly gone out.
A draft or spill has Turn the burners off, cleaning the burners and sump
area. Once clean, reignite top burners.
low setting.
Low gas pressure.
Air intake holes around burners are
obstructed.
Contact gas company.
Remove obstruction from air intake holes.
Flames do not burn all
around the burner cap.
Burner parts may be dirty or misaligned.
Top burners do not light
or do not burn evenly.
Plug on appliance is not completely
inserted in the electrical outlet.
Burner holes on the side of the burner
may be clogged.
Make sure the unit is properly connected to the
power supply.
Remove the burner heads and clean them. Check
the electrode area for burned-on food or grease.
large and yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are not
positioned properly.
Appliance is being operated with the
wrong type of gas.
Regulator is not installed, is faulty, or is
set for the wrong type of gas.
Clean burner bezel ring ports with straightened
paperclip, needle, or wire.
Remove and carefully re-install burner bezel and
caps.
Ensure that the type of appliance matches the gas
supply.
Check installation, replace regulator, or set regulator
for proper gas.
sound is heard coming
from appliance.
This is the sound of metal heating and
cooling.
This is normal.
Nothing works.
Power supply is not energized. Have an electrician check the power supply,
including the house circuit breaker, wiring and fuses.