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Table Of Contents

Version: 1.0 | Date:

Version: 2.0 | Date: Sept.2021

Summary of content (145 pages)

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Version: 1.0 Version: 2.0 | Date: | Date: Sept.
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About This Manual Thank you for choosing the Akuvox X933/C319 series indoor monitor. This manual is intended for the administrators who need to properly configure the indoor monitor. This manual applies to the 933.255.1.19, 119.30.1.18 version, and it provides all the configurations for the functions and features of the X933/C319 series door phone. Please visit the Akuvox forum or consult technical support for any new information or the latest firmware.
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Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device. Tip:  Useful information for the quick and efficient use of the device.
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Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://knowledge.akuvox.
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Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Table of Contents 1. Product Overview................................................................................................. 11 2. Change Log............................................................................................................12 3. Model Difference.................................................................................................. 13 4. Introduction to Configuration Menu..................................................................15 5. Access the Device...
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8. Sound and Volume Configuration......................................................................34 8.1. Volume Configuration...............................................................................34 8.1.1. Configure Volume on the Device................................................. 35 8.1.1.1. Configure Volume on the Web Interface......................... 36 9. Phone Book Configuration..................................................................................37 9.1.
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11.1.2. IP Call Configuration................................................................... 55 11.2. SIP Call &SIP Call Configuration...........................................................56 11.3. SIP Account Registration.......................................................................56 11.4. SIP Server Configuration........................................................................59 11.5. Outbound Proxy Server configuration................................................. 59 11.6.
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14.2. Alarm and Arming Configuration..........................................................82 14.2.1. Configure Alarm and Arming on the Device............................ 82 14.2.2. Configure Alarm and Arming on the Web Interface................83 14.2.3. Configure Location-based Alarm..............................................84 14.2.4. Configure Alarm Text...................................................................85 14.2.5. Configure Arming mode...............................................
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17. Firmware Upgrade........................................................................................... 103 17.1.1. Configure Alarm Action via HTTP Command........................103 18. Backup...............................................................................................................104 19. Auto-provisioning via Configuration File.....................................................105 19.1. Provisioning Principle...................................................................
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25.4. Modify Browser Password.................................................................. 135 26. System Reboot&Reset.................................................................................... 136 26.1. Reboot.................................................................................................... 136 26.1.1. Reboot on the Device................................................................ 136 26.1.2. Reboot on the Web Interface...................................................
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X933/C319 Series Administrator Guide 1. Product Overview X933/C319 series is an Android SIP-based with a smooth touch-screen indoor monitor. It can be connected with the Akuvox door phone for audio/video communication, unlocking, and monitoring.Residents can communicate with visitors via audio/video call, and it supports unlocking the door remotely. It is more convenient and safer for residents to check the visitor’s identity through its video preview function.
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X933/C319 Series Administrator Guide 2. Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 3. Model Description Model Feature CPU C319A Quad Core Cortex-A55/1.9GHz OS Android 9.0 Color Black Display Resolution 10 inch IPS LCD 1280 x 800 MIC Single microphone， -58dB Speaker Dual speakers, 4Ω / 3 W Wi-Fi IEEE 802. 11 b/g/n Bluetooth Ethernet BDR/EDR Power Supply Alarm Input Door Bell Input Relay Output Installation AKUVOX SMART INTERCOM 1xRJ45, 10/100Mbps adaptive 12VDC/1A or IEEE 802 .
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X933/C319 Series Administrator Guide unted(Optional) mounted(Optional) Operation Temperature -10°C ~ +45°C -10°C ~ +45°C Operation Humidity -20°C ~ +70°C -20°C ~ +70°C Dimensions(W x H x D) 205x148x22(mm) 251x182.5x29.75(mm) AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 4. Introduction to Configuration Menu Status: This section gives you basic information such as product information, Network Information, and account information, etc. Account: This section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: This section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment, etc.
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X933/C319 Series Administrator Guide access control between smartphones and Akuvox intercoms. All configurations in the device will be issued automatically from the cloud. If users decide to use Akuvox SmartPlus, please contact Akuvox technical support, and they will help you configure the related settings before using them. SDMC mode: SDMC (SIP Device Management Controller) is a simple and comprehensive software for building management.
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X933/C319 Series Administrator Guide 5. Access the Device Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. 5.1. Device Start-up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface. After the device boots up initially, you are required to select the network connection for the device.
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X933/C319 Series Administrator Guide Note:  Please refer to the chapter on Network Setting&Other connection for the configuration of the Ethernet and wireless network connection. 5.2. Accessing the Device Setting on the Device 5.2.1.Accessing Device Basic Setting. You can access the device's basic setting and advance setting where you can configure different types of functions as needed. To access the device basic setting by pressing Setting icon .
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X933/C319 Series Administrator Guide 5.2.2.Accessing Device Advanced Setting To access the advanced setting, press Setting then press Advanced Settings icon. Press password 123456 to enter the advanced setting. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 5.3. Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser in order to log in the device web interface by user name and password admin/admin where you can configure and adjust parameter etc. For checking IP address you can search in device Setting > System Info > Network screen. Or searching by IP scanner tool which in the same LAN with the devices. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Tip:  You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[] =scanner Note:  Google Chrome browser is strongly recommended.  The Initial user name and password are “admin” and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 6. Language and Time Setting 6.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can either be set up directly on the device or on the device web interface according to your preference. 6.1.1.
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X933/C319 Series Administrator Guide 6.1.2. Language Setting on the Web Interface. To configure the language display on the device web Settings > Time/Lang > LCD Language interface. 6.2. Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format etc. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 6.2.1.Time Setting on the Device To set up time setting on the device Settings > Time&Language screen. Parameter Set-up:  Automatic Date: automatic Date is switched on by default, which allows the date& time to be automatically set up and synchronized with the default time zone and the NTP server (Network Time Protocol).
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X933/C319 Series Administrator Guide  Time Format: select 12 hour or 24 hour time format as you like.  NTP Server: enter the NTP server you obtained in the NTP server field. Note:  When the Automatic Date&Time toggle switch is toggled off then parameters related to NTP server will become uneditable. And when the switch is toggled on, then time and date will be denied editing. 6.2.2.
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X933/C319 Series Administrator Guide Parameter Set-up:  NTP Server: enter the NTP server you obtained in the NTP server field. 7. Screen Display Configuration X933/C319 series indoor monitor allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 7.1. Screen Display setting on the Device AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide You can configure a variety of features of the screen display in terms of brightness, screen saver and font size, etc. To do this configuration on device Setting > Display screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter set-up:  Brightness: press on the brightness setting and move the yellow dots to adjust the screen brightness. The default brightness is “145”.  Sleep Time: set the timing for the device screen to be turned off. You can select the timing among eight options: 15 seconds，30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, 1 hour.
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X933/C319 Series Administrator Guide Videos, SDMC+Local Videos, Clock. Details for the screen saver types are shown below: NO . Screen Saver Type Type Description 1 SDMC Pictures Display pictures from SDMC as the screen saver. 2 Local Pictures Display picture uploaded to the indoor monitor as the screen saver. 3 SDMC+Loca Display pictures from SDMC and the indoor monitor in l Pictures rotation as the screen saver. 4 SDMC Videos Display videos from SDMC as the screen saver.
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X933/C319 Series Administrator Guide  Wallpaper: click to select the local wallpaper. 7.2. Screen Display Setting on the Web Interface X933/C319 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 7.2.1.
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X933/C319 Series Administrator Guide Note:  The previous pictures with a specific ID order will be overwritten when repetitive designation of pictures to the same ID order occurred. 7.2.2.Upload Wall Paper You customize your screen background picture on device web Phone > Display Setting > Wall Paper interface in order to achieve the visual effect and experience you need for your personalized screen background display.
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X933/C319 Series Administrator Guide Note:  The pictures uploaded should be in .png or .zip format. 7.3. Icon Screen Display Configuration X933/C319 series indoor monitor allows you to customize icon display on the home screen and one more screen for the convenience of your operation on device web Phone > Display Setting > Home Page Display interface. This article helps you to set up the icon display properly on the screens according to your preference.
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X933/C319 Series Administrator Guide  Value: select the value if you select the icon type “Custom APK” and “Browser”. For example, when you select “Custom APK”, choose Home Center in the corresponding Value field before the APK icon can be displayed on the home screen. If “Browser”is selected, you are required to enter the URL of the browser before the browser icon can be displayed. while you the value is not applicable to other icon types.
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X933/C319 Series Administrator Guide 8. Sound and Volume Configuration Akuvox X933/C319 series indoor monitors provide you with various types of ringtone and volume configuration ranging from Mic volume, Ring volume, Talk volume, Tone volume and Media volume. You can configure them on the device directly or on the web interface. 8.1. Volume Configuration AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 8.1.1. Configure Volume on the Device To set up the volumes on the device Setting > Sound screen. Parameter Set-up:  Ring Volume: adjust the incoming call ringtone volume.  Talk Volume: adjust the speaker volume during the call.  Mic Volume: adjust the volume of your voice to be heard.  Tone Volume: adjust the dial tone volume.  Media Volume: adjust the volume for the video screen saver.  Phone Ringtone: select ringtone for incoming calls.
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X933/C319 Series Administrator Guide 8.1.1.1. Configure Volume on the Web Interface You can configure the volumes and tones and customize your doorbell sound and alarm ringtone to your preference on device web Phone > Audio interface. Note:  Doorbell sound files and Alarm Ringtone files to be uploaded must be .WAV or MP3 format. No limitation for the file size. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 9. Phone Book Configuration 9.1. Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device Contact > Local PhoneBook directly. 9.1.1.Add contact AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Account1: select which account to use to dial out, Account 1 or Account 2. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide  New Contact Name: enter the name to save.  Number: enter the IP or SIP number to save.  CameraUrl: enter the RTSP URL for video preview. Note:  Akuvox devices RTSP URL format is rtsp://device IP/live/ch00_0. if you use the third party device, please confirm the URL format with their company. 9.1.2.Edit Contact You can check and edit the exited contacts in the phonebook list. Choose one and click Edit key to modify. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 9.1.3.Block List setting on the device Choose which contact on the contact list you want to be added to the blocklist. Note:  You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 9.2. Phone Book Configuration on the Web Interface 9.2.1. Contact Configuration To conduct contact configuration on web Contacts > Local Contacts > Contacts List Setting interface. Parameter set-up: AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide  Name: enter the contact name to be saved.  Number: enter the contact number (SIP or IP number ) to be saved.  Group: select Default or Blocklist group.  Dial Account: select Account1 or Account2. 9.2.2. Contact Management You can search, display, edit, and delete the contacts in your contacts list on web Contacts > Local Contacts > Contacts List Setting interface.
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X933/C319 Series Administrator Guide 9.2.3. Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts > Local Contacts > Contacts List Setting interface or set it when editing a contact. Note:  If you want to remove the contact from the blocklist on the web interface, you can change the group to the "Default" when editing the contact. 9.2.4. Contacts Import and Export on the Web Interface AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide When the contact becomes so many that you can not afford to manage each contact one by one manually, you can import and export the contacts in batch on the device web Contacts > Local Contacts > Contacts List Setting interface. Note:  The contact file can only be imported or exportd in .xml or .csv format. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 10. Network Setting & Other Connection 10.1.Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device either on the device or on the device web interface. 10.1.1. Configuring Device Network Connection on the Device To check and configure the network connection on the device Settings > Advance Settings screen.
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X933/C319 Series Administrator Guide Parameter Set-up:  DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically.  Static IP: select the static IP mode by checking off the DHCP check box.
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X933/C319 Series Administrator Guide to the IP address of the default gateway.  Preferred&Alternate DNS Server: set up preferred or alternate DNS Server (Domain Name Server) according to your actual network environment. Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door phone will connects to the alternate server when the primary DNS server is unavailable.
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X933/C319 Series Administrator Guide To check and configure network connection on the device web Network > Basic > LAN Port interface. Parameter Set-up:  DHCP: select the DHCP mode by checking the DHCP box. DHCP mode is the default network connection. If the DHCP mode is selected, then the indoor monitor will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS servers address automatically.  Static IP: select the Static IP mode by checking off the DHCP square box.
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X933/C319 Series Administrator Guide 10.2.Device Deployment in Network Akuvox X933/C319 series indoor monitors should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address and extension numbers as opposed to other devices for device control and the convenience of the management. To deploy the device in the network on web Network > Advanced > Connect Setting interface.
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X933/C319 Series Administrator Guide  Device Location: enter the location in which the device is installed and used. 10.3. Device NAT Setting NAT (Network Address Translation) allows hosts in an organization’s private intranet to transparently connect to hosts in the public domain. There is no need for internal hosts to have registered Internet addresses. It is a way to translate the internal private network IP address into a legal network IP address technology.
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X933/C319 Series Administrator Guide 10.4. Device Bluetooth Setting 10.4.1. Device Bluetooth Pairing After X933/C319 series indoor monitors turn on the Bluetooth on the device Setting > Bluetooth screen, it can be paired with other device via Bluetooth. 10.4.2. Device Bluetooth Data Transmission To transfer data via bluetooth by pressing Pair new device. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  After successful Bluetooth pairing, data transmission can be carried out. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 10.5.Device Wi-Fi Setting In addition to wired connection, the device also supports Wi-Fi connection. To set the Wi-Fi on device Setting > Advance Setting screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 11. Intercom Call Configuration 11.1.IP call & IP Call Configuration IP calls and SIP calls can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you allow no IP call to be made on the device. 11.1.1. Make IP Calls To make a directly IP call on the device Call screen. Enter the IP address you which to call on the soft keyboard, press Audio or Video tab to call out.
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X933/C319 Series Administrator Guide 11.1.2. IP Call Configuration To configure the IP call feature and port on the device web Phone > Call Feature > Others interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide  Direct IP Call: tick the check box to enable the direct IP call. For example, if you do not allow direct IP call to be made on the device, you can untick the check box to terminate the function.  Direct IP Call Port: the direct IP Call Port is "5060" by default with the port range from 1-65535.
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X933/C319 Series Administrator Guide Parameter Set-up:  Account1/Account2: select Account1 or Account2. Account1 is the default SIP account. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide  SIP Port: enter the SIP server port for communication. The SIP port is "5060" by default. The parameter settings for SIP account registration can be configured on the Account setting screen and they can also be configured on the device web Account > Basic > SIP Account interface. Parameter setup:  Status: check to see if the SIP account is registered or not.  Account: select Account1 or Account2.
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X933/C319 Series Administrator Guide SIP account administrator.  Username: enter the user name obtained from SIP account administrator.  Password: enter the password obtained from the SIP server. 11.4.SIP Server Configuration SIP server can be set up for device in order to achieve call session through SIP server between intercom devices. To perform the SIP account setting on the Web Account > Basic > SIP Account Interface.
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X933/C319 Series Administrator Guide An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission. To configure outbound Proxy server on Account > Basic > Outbound Proxy Server interface. Parameter Set-up:  Outbound Enable: check or uncheck to turn on or turn off the outbound proxy server.  Preferred Outbound Proxy Server: enter the SIP address of the outbound proxy server.
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X933/C319 Series Administrator Guide not intend to answer. In the meantime, you can also define the code to be sent to the SIP server when you want to reject the call. Parameter Set-up:  DND: check Whole Day or Schedule to enable the DND function. DND function is disabled by default.  Return Code When DND: select what code should be sent to the calling device via SIP server. 404 for “Not found”; 480 for “ Temporary unavailable”; 486 for “busy here”.
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X933/C319 Series Administrator Guide Parameter set-up:  Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range.  Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 11.8.
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X933/C319 Series Administrator Guide  TCP: select “TCP” for Reliable but less-efficient transport layer protocol.  TLS: select “TLS” for Secured and Reliable transport layer protocol.  DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of services. And SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. 11.9.
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X933/C319 Series Administrator Guide Parameter Set-up:  Auto Answer: turn on the the Auto Answer function by ticking the square box .  Auto Answer Delay: set up the delay time (from 0-30 sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically.  Answer Mode: set up the video or audio mode you preferred for answering the call automatically.
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X933/C319 Series Administrator Guide Therefore, you are required to configure or edit the numbers in the white-list on web Phone > Call Feature > Auto Answer AllowList interface. SIP/IP numbers can be imported to or exported out of the indoor monitor in batch on web Phone > Call Feature > Whitelist Import/Export interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  SIP/IP number files to be imported or exported must be in either .xml or .csv format.  SIP/IP number must be set up in the phone book of the indoor monitor before they can be valid for the auto-answer function 11.9.3.
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X933/C319 Series Administrator Guide Note:  Only device with camera module will have this feature. 11.10. Intercom Call Configuration (intercom preview, mute) If you want to see the image at the door station before answering the incoming call, you can enable the intercom preview function on web Phone > Intercom > Intercom interface. Parameter Set-up:  Intercom Active: Tick the check box to enabled or disabled intercom function.
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X933/C319 Series Administrator Guide  Intercom Preview: Tick the check box to enable the incoming call preview function. If enable intercom preview, the group call is not available. 11.11. Emergency Call Setting Emergency call is used to call out three emergency contacts when you are in urgent status. Especially for the elders and children. To display Emergency call softkey on web Phone > Key/Display > Home Page Display/More Page Display interface.
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X933/C319 Series Administrator Guide Parameter Set-up:  Call Number: To setup 3 SOS numbers. Once users press SOS key on the home page (SOS display key shall be set on the web manually), indoor monitors will call out the number in order.  Call Timeout: Setup the timeout for each number. Once users call out, if the other side will not answer within the timeout, indoor monitors will continue to call the next number.  Loop Times: To setup the call loop times. 11.12.
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X933/C319 Series Administrator Guide 11.13. Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to the specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward/ No Answer Forward/Busy Forward. 11.13.1. Call Forwarding Configuration on the Device To do the configuration on the Device Settings >Call Feature interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Account: To choose which account shall implement call forwarding feature.  Always Forward: To enable always forwarding function; all incoming calls will be automatically forward to a specific number.  Busy Forward: To enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy.
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X933/C319 Series Administrator Guide 11.13.2. Call Forwarding Configuration on the Web Interface To set up forward function on web Phone > Call Feature > Call Forward interface. Parameter Set-up:  Always Transfer: To enable always forwarding function; all incoming calls will be automatically forward to a specific number.  Busy Transfer: To enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy.
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X933/C319 Series Administrator Guide  No Answer Call Transfer Duration（Sec）：to set the no answer time interval from 0-120 seconds before the call is transferred to a designated number. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 12. Intercom Message Setting You can read, create, and delete messages on the Message screen. 12.1.Manage Messages You can check, create and clear messages as needed on the X933/C319 indoor monitor Message screen. Click Add to create a new text message and Clean icon to delete the existed messages. Parameter Set-up:  Notification: the message from property manager, this feature is only available when using SDMC or Akuvox SmartPlus.
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X933/C319 Series Administrator Guide  Owner MSG: if you enable this feature, and no body answer the incoming call within the pre-configure ring time ,the visitor will hear the owner audio message.  Visitor MSG: if you enable visitor message feature, and no body answer the incoming call within the pre-configure ring time , it will save the visitor record.  Family MSG: you can record the audio messages for your family members. 12.2.
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X933/C319 Series Administrator Guide  MWI Subscribe Period ： Set up interval between the MWI Subscribe messages. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 13. Audio& Video Codec Configuration for SIP Calls 13.1.Audio Codec Configuration Akuvox indoor monitor supports seven types of Codec (iLBC_13_3, iLBC_15_2, L16, PCMU, PCMA, G729, G722 for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment.
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X933/C319 Series Administrator Guide Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ iLBC_13_3 8,16 kbit/s 13.3kHZ iLBC_15_2 8,16 kbit/s 15.2kHZ L16 128 kbit/s variable 13.2.Video Codec Configuration X933/C319 series supports VP8, H263, H264, H265 codec that provides a better video quality at a much lower bit rate with different video quality and payload.
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X933/C319 Series Administrator Guide Parameter Set-up:  Name: Check to select the H264 video codec format for the door phone video stream. H264 is the video codec by default.  Resolution: select the code resolution for the video quality among four options:”QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your actual network environment. The default code resolution is 4CIF.  Bitrate: select the video stream bit rate (Ranging from 320-2048).
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X933/C319 Series Administrator Guide 14. Security 14.1.Monitor and Image 14.1.1. Monitor Setting You can configure the monitor setting on the web Phone - Monitor interface. Enter IP/SIP number of door phone in Device number and fill in device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed. AKUVOX SMART INTERCOM www.
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X933/C319 Series Administrator Guide 14.1.2. Video Image Capturing To capture video image by pressing Monitor > Capture on device screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 14.2.Alarm and Arming Configuration Alarm feature is used to connect some alarm detection devices to protect your home safe. Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house. For example, connecting a smoker sensor in your kitchen to detect if the gas leak, the indoor monitor will ring up and send the alarm message to the target, like community property. 14.2.1.
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X933/C319 Series Administrator Guide 14.2.2. Configure Alarm and Arming on the Web Interface To set up a location-based alarm sensor on the device web Arming> Zone Setting > Zone Setting interface. Parameter Set-up:  Location: set up the location according to where the alarm sensor is installed. You can select among ten location types: “Bedroom”, “Gate”, “ Door” “ Guest room” ,“ Hall” ,“Window”, “ Balcony” ,“Kitchen”, “ Study” AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide and "Bathroom”.  Zone Type: set up the alarm sensor types. You can select among five sensor types: “Infrared”, “Drmagnet”, “Smoke”, “Gas”, “Urgency”.  Trigger Mode: set sensor trigger mode between “NC” and “NO” according to your need.  Status: set the alarm sensor status among three options: “Enable”, “Disable”,”24H”. Select “Enable” if you want to enable to the alarm, however you are required to set the alarm again after an alarm is disarmed.
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X933/C319 Series Administrator Guide Parameters set up:  Location: To select which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study and Bathroom.  Zone type: To select which type of detection device is, including Infrared, Drmagnet, Smoke, Gas, and Urgency.  Defence delay: It means when users change the arming mode from other modes, there will be 90 seconds delay time to get activated.
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X933/C319 Series Administrator Guide 14.2.5. Configure Arming mode To switch arming mode, disarm the alarm on Arming screen by pressing their respective icons. Press Disarm icon if you want to clear the Arming Mode. 14.2.6. Configure Alarm Ringtone You can upload customized alarm ringtone by choosing the local audio file on web Phone-Audio-Alarm Ringtone Upload interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  The file format of customized ringtone should be .wav. 14.2.7. Alarm Action Configuration The triggering of the alarm sensor can be accompanied by the the actions you configured in forms of HTTP command, SIP Message, Call, Local Relay for different security purposes. 14.2.7.1. Select Alarm Action Types To select and set up actions on web Arming > Alarm Action > Alarm Action interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  HTTP Command: enable HTTP command if you want the action to be implemented on a designated third party device  SIP Message: enable SIP message if you want the SIP message to be sent to a designated SIP account as an action. This feature should be enabled by using Autop. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide  Call: enable Call if you want you a call to go to a designated SIP or IP number. 14.2.7.2. Configure Alarm Action via HTTP Command To set up the HTTP Command action, you can click “Enable”in the Send HTTP field to enable the actions for the alarm sensor installed in different locations. Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried. 14.2.7.3.
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X933/C319 Series Administrator Guide 14.2.7.4. Configure Alarm Action via SIP Call To set up the call action, you can enter the SIP or IP number of the device to be called as an action, then enable Alarm Siren for arming zone as needed. 14.2.8. Check Alarm Log To check alarm log on device Settings > Arming Log screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 14.3.Screen Unlock Setting You can enable screenlock function directly on the device Settings > Display Setting screen. The device screen will be locked over the sleep time. You are required to wake up the device through the face recognition (Face ID) or password. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 14.3.1. Screen Unlock by PIN code You can unlock X933/C319 device screen by entering the pre-configured PIN code when the screen is locked. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  Default unlock PIN is 123456. 14.4.Voice Encryption The encryption function provides you with greater security for the intercom call. And, X933/C319 series support three modes of voice encryption: SRTP(compulsory), SRTP(Optional), ZRTP(Optional) on web Account > Advanced > Encryption interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Voice Encryption: select encryption mode from four options. If you select to Disable it, the call will not be encrypted. SRTP(Compulsory), all audio signals (technically speaking it is RTP streams) will be encrypted to improve security. SRTP(Optional), encrypts voice from the called party, if the called party also enables SRTP, the voice signals will also be encrypted.
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X933/C319 Series Administrator Guide 15.1.Relay Switch Setting 15.1.1. Local Relay Setting Local relays in X933/C319 indoor monitor can be used to trigger relay for the door access and trigger Chime bell as needed in different scenarios. You can do this configuration on web Phone - Relay - Relay Setting - Local Relay interface. Parameter Set-up:  Relay Delay: Set the relay delay time after the relay is triggered.  Relay Type: Set relay action type.
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X933/C319 Series Administrator Guide 15.1.2. Remote Relay Switch Setting You can use the unlock tab during the call to open the door on web Phone Relay - Relay Setting - Remote Relay interface. You are required to set up the same DTMF code in the door phone and indoor monitor. Parameter Set-up:  DTMF Code: To set DTMF code for the remote relay, which is “#” by default. 15.2.
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X933/C319 Series Administrator Guide Parameter Set-up:  IP address: enter the web relay IP address.  User Name: enter the User name provided by the web relay manufacturer.  Password: enter the password provided by the web relay manufacturer.The passwords is authenticated via HTTP and you can define the passwords using “http get” in Action.  Web Relay Action: enter the specific web relay action command provided by the web manufacturer for different actions by the web relay.
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X933/C319 Series Administrator Guide DTMF codes can be configured on the web Account > Advanced > DTMF interface where you can set up identical DTMF code on the corresponding intercom devices, which allows residents to enter the DTMF code on the soft keypad or press DTMF code attached unlock tab on the screen to unlock the door for visitors etc., during a call. Parameter Set-up:  Type: select DTMF type among four options: “ Inband”, “ RFC2833”, “ Info+Inband” and “Info+RFC2833” according to your need.
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X933/C319 Series Administrator Guide 15.3.2. Door Unlock via HTTP Command You can unlock the door remotely without approaching the device physically for the door access by typing the created the HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web Intercom > Relay > Open Relay via HTTP interface. Parameter Set-up:  Switch: Enable it to allow the relay to be triggered remotely using HTTP command.
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X933/C319 Series Administrator Guide Note:  DoorNum in the HTTP command above refers to the relay number #1 to be triggered AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 16. Lift Control You can summon lift at home via lift control feature. 16.1.Configure Lift Control To enable and set the display status Lift icon on device web Phone > Lift> Lift Control interface. Parameter set-up:  Status: click to enable or disable the lift button.  Icon: click to select icon for the button.  Label: enter the title for the button.  HTTP Command: select http:// or https:// for head of http command and enter http command.
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X933/C319 Series Administrator Guide 16.2.Configure Lift Control Prompt When the lift controller receive the http command, it will feedback the current lift status with a prompt. To do this configuration on web Phone > Lift> Hints interface. Edit the HTTP Status Code, feedback code from Lift control board. If there are huge amounts of Prompts need to be added, you can click Export tab to export a template, after editing to import/export. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 17. Firmware Upgrade 17.1.1. Configure Alarm Action via HTTP Command Firmwares of different versions for indoor monitor can be upgraded on the device web Upgrade > Basic interface. Note:  Firmware files should be .zip format for upgrade. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 18. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 19. Auto-provisioning via Configuration File 19.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the door phone.
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X933/C319 Series Administrator Guide 19.2.Introduction to the Configuration Files for Auto-Provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning.
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X933/C319 Series Administrator Guide 19.3.Autop Schedule Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself in a specific time according to your schedule. To set up the schedule on device web Upgrade > Advanced > Automatic Autop interface. Please see the picture below: Parameter Set-up:  Power On: select “Power on”, if you want the device to perform Autop every time it boots up.
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X933/C319 Series Administrator Guide 19.4.DHCP Provisioning Configuration Auto-provisioning URL can also be obtained using DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code. If you wan to use Custom Option as defined by users with option code range from 128-255), you are required to configure DHCP Custom Option on the web Upgrade > Advanced > Automatic Autop interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  The custom Option type must be a string. The value is the URL of TFTP server. Parameter Set-up:  Custom Option: enter the DHCP code that matched with corresponding URL so that device will find the configuration file server for the configuration or upgrading.  DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL.
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X933/C319 Series Administrator Guide Note:  The general configuration file for the in-batch provisioning is with the format “cfg” taking R29 as an example “r000000000029.cfg ( 10 “zeros” in total while the MAC-based configuration file for the specific device provisioning is with the format ”MAC_Address of the device.cfg, for example “0C110504AE5B.cfg.” 19.5.
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X933/C319 Series Administrator Guide Parameter set-up:  URL: set up tftp，http，https，ftp server address for the provisioning  User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank.  Password: set up a password if the server needs a password to be accessed to otherwise leave it blank.  Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file.
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X933/C319 Series Administrator Guide Note:  server Address format:       TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.19/ (allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/ (use the default port 80) http://192.168.0.19:8080/ (use other ports, such as 8080) HTTPS: https://192.168.0.19/ (use the default port 443) Tip:   Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.
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X933/C319 Series Administrator Guide 20. Voice Assistant You can configure voice assistant named "Albert" to perform a variety of functions related to intercom call, open-door, arming modes etc. on the device. And you can also set up the specific relay to be triggered by the voice assistant for the door access control. To configure the voice assistant on device Settings > Voice Assistance screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up  Language Type: select the language according to your need.  Recognition Sensitivity: adjust the voice assistance recognition sensitivity among "Low", " Normal" and " High" according to your need.  Talk Mode: move the toggle switch to the right if you want to enable the the talk mode.
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X933/C319 Series Administrator Guide    4 sleep mode 5 away mode Alright, sleep mode is opened, have a nice dream Use it when you want to  Sure, sleep mode is on change the arming mode  OK, start sleep mode, to sleep mode have a good night  Alright, sleep mode is opened, have a nice dream  Made it, good night  Started it, sweet dreams! Use it when you want to change the arming mode to away mode       6 home mode Use it when you want to change the arming mode to home mode     
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X933/C319 Series Administrator Guide 8 open door 9 disable DND 10 enable DND Yep, door is opened now the Use it when you want to  Sure, the door is open open the door  The door is open for you  No problem, open the door  Opened, always here for you Yep, door is opened now Use it when you want to  Yes, closed it for you disable the DND mode  Welcome back, DND is off  DND is closed, to mingle with the world  Sure, DND is off Use it when you want to enable the DND mode     11 emergency U
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X933/C319 Series Administrator Guide 14 15 16 call staff call carer open message phonebook  sorry I didn't get that use it when you want to call "stuff" you named and set up in the phonebook use it when you want to call "carer" you named and set up in the phonebook use it when you want to check text message.
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X933/C319 Series Administrator Guide    See you next time Bye, best regards See you, have a great time  Answer Call Permission: enable it when you so that you can answer or reject the incoming call via voice assistant by replay " Yes" or " No"  Call Fuzzy Match: Enable it to allow fuzzy matching of the contact name , for example , if you have Tom and Tomy in your phonebook , then Tomy will also appear when you call " Tom", and you are required to select the right contact manually.
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X933/C319 Series Administrator Guide 21. Call Log If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web Contact -> Call Logs interface and export the call log from the device if needed. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Capture Delay: set the image capturing starting time when the device goes into video preview.  Upper Limit: set the maximum screenshot storage capacity, when the capacity is reached the previous screenshots would be overwritten.  Call History: select call history among four options: “All”, “Dialed” “ Received” “ Missed” for the specific type of call log to be displayed. 22. Debug 22.1.
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X933/C319 Series Administrator Guide Parameter Set-up:  Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.the higher the level is, the more complete the log is.  Export Log: click the Export tab to export temporary debug log file to a local PC. Export Debug Log: click the Export tab to export debug log file to a local PC.
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X933/C319 Series Administrator Guide Parameter set-up:  Specific Port: select the specific ports from 1-65535 so that only the dat a packet from the specific port can be captured. You can leave the field bl ank by default.  PCAP: click ”Start” tab and ”Stop” tab to capture the a certain range of d ata packets before clicking Export tab to export the data packets to you L ocal PC.  PCAP Auto Refresh: select “Enable” or “ Disable” to turn on or turn off the PCAP auto fresh function.
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X933/C319 Series Administrator Guide 23. Device Integration with Third Party 23.1.Enter Applications Screen The content of this part mainly teaches you how to enter the APK interface through hidden operations. To do the configuration on device Settings > System Info interface. you can press on User Mode for 10 times and press “Admin Mode” and press “Confirm” for the confirmation AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 23.2. Install Third-party App You can install the third-party App to your device on the device web Phone >Third-party APK interface. Choose a suitable .apk file from PC to upload. If you want to clear the apk file uploaded, click Reset. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide To configure the installed the third-party app, you can click App Name field to select the specific name of the installed APK files for configuration. Then tick the check boxes of the each field for specific configuration you need. Parameter Set-up:  App Name: select the App Name to be configured.  Interval Without Operating (Sec): tick the check box to set the app returing time-interval when there is no operation on the device.
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X933/C319 Series Administrator Guide  Turn Back App After Awakening: tick the check box of if you want the device to return to the app when the screen is awakened  APP Keep-Alive :tick the check box of running without being turn off.  Turn Back App After Calling: tick the box if you want the app to return automatically after finishing a call ( This features applies to all the apps)  Show App Icon: tick the box if you want the app icon to be displayed on the screen.
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X933/C319 Series Administrator Guide 24. PBX Feature C319 Android indoor monitor has built in the PBX server which makes the indoor station not only used as a intercom monitor also a SIP PBX, users do not bother to prepare an extra SIP PBX again. The PBX supports call, forward, transfer, conference, ring group feature and so on. You can set up on device screen or web interface. 24.1.
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X933/C319 Series Administrator Guide In the PBX interface,click Setting on the right top corner enable the PBX. 24.1.2. Manage PBX Accounts You can check the basic PBX information like PBX server and port and accounts status. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Status: to show whether the account is registered or not.  Username: To enter the extension number registered onto SIP server.  Display Name: Tt enter the display name of this account, which will show on other devices when making calls.  Password: to enter the password of the corresponding users.  Enabled Status: to activate SIP account.  Call IN/Call Out: the calling status of this account.
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X933/C319 Series Administrator Guide  Caller Party: the caller party number. 24.1.3. Manage PBX Groups Click Group on the right top corner to add a new ring group or edit the existing group. One number can be added in different ring groups. Once receiving an incoming call, the numbers in one group will be ring up at the same time. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Parameter Set-up:  Group Name: the name of a ring group.  Quick Dial: a number of this ring group. 24.2.PBX Configuration on The Web Interface You can do the same configuration on web PBX > Basic and PBX > Ring Group interface. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 25. Password Modification 25.1.Modify Device Basic Setting Password To do the configuration on device Settings > Advanced Settings > Protected Code screen to choose System Code to change a new password. The default password is 123456. 25.2.Modify Device Advanced Setting Password This password is used to enter the advanced settings of the device, including password settings, account numbers, SOS numbers, network settings, etc.
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X933/C319 Series Administrator Guide 25.3.Modify Device Web Interface Password To modify web interface password, you can do it on device web Securtiy > Basic > Web Password Modify interface. Select "Admin" for the administrator account and " User" for the User Account. Click the Change Password tab to change the password. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide Note:  There are two accounts, one is admin, its password is admin, the other is user, its password is user. 25.4.Modify Browser Password This password is used to lock the browser on the device in case someone abuses the browser for any unwanted application. You can do this configuration on device Settings > Advanced Settings > Protected Code > Browser Code screen. The default password is 123456. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 26. System Reboot&Reset 26.1.Reboot 26.1.1. Reboot on the Device If you want to restart the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To restart to the system setting on device Settings > Advance Settings > Reset&Reboot screen. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 26.1.2. Reboot on the Web Interface If you want to restart the device system, you can operate it on the device web Upgrade > Basic interface as well. More over, you can set up schedule for the device to be restarted. To set up the device restart schedule on web Upgrade > Advanced > Reboot Schedule interface. 26.2. Reset 26.2.1.
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X933/C319 Series Administrator Guide If you only want to reset the configuration file to the factory setting instead of the whole device system, you can press Reset Config To Factory Setting tab. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 26.2.2. Reset on the Web Interface Device system can also be reset on device web Upgrade > Basic interface without approaching the device. If you only want to reset to the configuration file to the factory setting, you can click Reset Config on the same page. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 27.
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X933/C319 Series Administrator Guide PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation P
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X933/C319 Series Administrator Guide 28. FAQ Q1: How to obtain IP address of X933/C319 A1: You can use the display screen to get the IP information, just check the IP address at setting, basic info. You can also use Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support Opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Door phone and indoor monitor still not supports.
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X933/C319 Series Administrator Guide A6:Akuox indoor monitor have relay component, so you can connect electrical lock to indoor monitor. Q7:Can I communicate other indoor monitor with indoor monitor? A7:Akuvox device can communicate with each other, no matter it is indoor monitor,door phone or ip phone. Of course indoor monitor can call to other indoor monitor, also if you want, you can set other indoor monitor as auto answer mode. AKUVOX SMART INTERCOM www.akuvox.
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X933/C319 Series Administrator Guide 29. Contact Us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.