Product Info

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Table Of Contents

Product Overview
Change Log
Model Specification
Introduction to Configuration Menu
Access the Device
- Obtain Device IP Address
- Access the Device Setting on the Web Interface
Language and Time Setting
- Language Setting
- Time Setting
LED Setting
- Infrared LED Setting
- LED Display Status
- Setup LED Display from HTTP URL
- LED Setting on Card Reader Area
Volume and Tone Configuration
- Volume Configuration
- IP Announcement
- Open Door Tone Configuration
- Upload Tone Files
  - Upload Ringback Tone
  - Upload Open Door Tone
Network Setting
- Network Status
- Device Network Configuration
- Device Deployment in Network
- Device Local RTP configuration
- NAT Setting
- SNMP Setting
- VLAN Setting
- TR069 Setting
- Device Web HTTPSetting
Intercom Call Configuration
- IP call & IP Call Configuration
- SIP Call &SIP Call Configuration
- SIP Account Registration
- SIP Server Configuration
- Configure Outbound Proxy Server
- Configure Data Transmission Type
- Configure Calling Feature
Audio& Video Codec Configuration for SIP Calls
- Audio Codec Configuration
- Video Codec Configuration
- Video Codec Configuration for IP Direct Calls
- Configure DTMF Data Transmission
Access White List Configuration
- Managing Contacts
Relay Setting
- Relay Switch Setting
- Web Relay Setting
- Power Output Control
Door Access Schedule Management
- Relay schedule
- Configure Door Access Schedule
Door Unlock Configuration
- IC/ID Card Control
- Configure Access Card Format
- Configuring RF Card for Door Unlock
  - Configure RF Card on the Web Interface
- Import and Export Card Data of Access Control
- Mifare/Defire CarD Encryption
  - NFC Card Setting
- Configure Open Relay via HTTP for Door Unlock
- Configure Exit Button for Door Unlock
Security
- Tamper Alarm Setting
- Client Certificate Setting
  - Web Server Certificate
  - Client Certificate
- Motion Detection
  - Configure Motion Detection
- Security Notification Setting
- Security Action Configuration
- Voice Encryption
- User Agent
Monitor and Image
- RTSP Stream Monitoring
- MJPEG Image Capturing
- ONVIF
- Live Stream
Logs
- Call Logs
- Door Logs
Debug
- System Log
- PCAP
Firmware Upgrade
Backup
Auto-provisioning via Configuration File
- Provisioning Principle
- Configuration Files for Auto-provisioning
- AutoP Schedule
- PNP Configuration
- Static Provisioning Configuration
Integration with Third Party Device
- Integration via Wiegand
- Integration via HTTP API
- Lift Control Configuration
- KeyKing Setting
- Akuvox EC32 Lift Controller
- ZKTLift Controller
- Chiyu Lift Controller
Password Modification
- Modifying Device Web Interface Password
- Configure Web Interface Automatic Logout
System Reboot&Reset
- Reboot
- Reset
Abbreviations
FAQ
Contact us

Single TenantDoor Phone

AKUVOX SMART INTERCOMwww.akuvox.com 147

27. FAQ

Q1: How to obtain IP address of R2X

A1: ✔ For devices with a single button - E21/ R20/ R23/ R26:

While E21/ R20/ R23/ R26 power up normally, hold the call button for 5

seconds after the statue LED turns blue and it will enter into IP announcement

mode. In announcement mode, the IP address will be announced repeatedly.

Press call button again to quit the announcement mode.

✔ For devices with multiple numeric keyboard - R27:

While R27 power up normally, press “*2396#” to enter home screen and press

“1” to go to system Information screen to check the IP address.

✔ For devices with touch screen - X915/R29:

While it power up normally, in the dial interface, press “9999“, “Dial key”,

“3888” and “OK” to enter the system setting screen. Go to info screen to check

the IP address.

✔Common method:

Using Akuvox IP Scanner to search Akuvox devices in the same LAN network.

Q2: Do Akuvox devices support opus codec?