About This Manual Thank you for choosing Akuvox R20K door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 320.30.3.15 version, and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox web or consult technical support for any new information or latest firmwares.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent the damages to the device. Note: Informative information and advice from the efficient use of the device. Tip: Useful information for the quick and efficient use of the device.
Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.
Table of Contents 1. Product Overview ............................................................................................. 8 2. Change Log .......................................................................................................9 3. Model Specification ....................................................................................... 10 4. Introduction to Configuration Menu ............................................................. 11 5. Access the Device .....................
10.4.2. Speed Dial Call ........................................................................ 39 10.4.3. Manager Dial Call ....................................................................40 10.4.4. Robin Call ................................................................................ 41 10.4.5. Web Call ...................................................................................41 10.4.6. Auto Answer ............................................................................42 10.4.7.
16.4.1. Configure Action of Call ..........................................................73 16.4.2. Configure Action of Motion .................................................... 74 16.4.3. Configure Action of Input ....................................................... 75 16.4.4. Configure Action of Body Temperature ................................. 75 16.5. Voice Encryption ................................................................................76 16.6. User Agent .............................
Multi Tenant Door Phone Administrator Guide 1.Product Overview The security that comes with being able to control who comes into your building along with the ability to verbally and visually confirm their identity is immeasurable. Akuvox R20K is a SIP-compliant, hands-free and video(optional) door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.
Multi Tenant Door Phone Administrator Guide 2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 3.Model Specification Model & Feature Button Housing Material R20K Physical Keypad Numeric Aluminum Camera 3 Mega pixels, automatic lighting Relay In 2 Relay Out 2 RS485 √ PoE √ RAM 128MB ROM 16MB Card Reader √ IP Rating IP65 IK Rating X Wall Mounting √ Flush Mounting √ Wall Mounting Dimension 185x85x24mm Flush Mounting Dimension 226x108x52mm AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 4.Introduction to Configuration Menu Status: this sections gives you basic information such as product information, Network Information, and account information etc. Account: this section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: this section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment etc.
Multi Tenant Door Phone Administrator Guide operations. This mode requires no prior configurations previously by the administrator. 2. Cloud mode: Akuvox Cloud is an all-in-one management system. Akuvox Cloud is the mobile service that allows audio, video, remote access control between smart phones and Akuvox intercoms. All configurations in the device will be issued automatically from cloud.
Multi Tenant Door Phone Administrator Guide 5.Access the Device R20K system setting can be accessed on the device web interface. 5.1. Obtain Device IP Address Searching the device IP by the IP scanner in the same LAN network. Just click Scan tab in IP scanner to check the device IP. 5.2. Access the Device Setting on the Web Interface Enter the device IP address on the web browser in order to log in the device web interface where you can configure and adjust parameter etc.
Multi Tenant Door Phone Administrator Guide Tip: You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[] =scanner Note: Google Chrome browser is strongly recommended. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 6.Language and Time Setting 6.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can be set up on the device web Phone > Time/Lang > Web Language/LCD Language interface according to your preference. Parameter Set-up: Type: choose a suitable web language. Normally, English is the default web and LCD language. 6.2.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Manual/Auto: you can choose automatically gain the time or manually configure the date and time. Date: it is available when you choose Manual. Set up the year,month and day according to your need. Time: it is available when you choose Manual. Set up the hour,minute and second according to your need. Time Zone: it is available when you choose Auto.
Multi Tenant Door Phone Administrator Guide 7.LED Setting 7.1. Infrared LED Setting Infrared LED is applied in the dark environment in which a resident might not be able to see a visitor clearly via the video from the door phone. If the infrared LED is turned off, the door phone will turn to night mode so that you can have a clear view of the visitor. You can setup it on device web Intercom > Advanced interface.
Multi Tenant Door Phone Administrator Guide 7.2. LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile, If you do not want to have the LED light on the card reader area to stay on, you can also set the timing for the exact time span during which the LED light can be disabled in order to reduce the electrical power consumption. To do this configuration on the web Intercom > LED Setting interface.
Multi Tenant Door Phone Administrator Guide 7.3. LED Settings on Keypad You can enable or disable the LED lighting of keypad as needed on the web interface. Meanwhile, If you prefer not to have the LED light of keypad stay on, you can also set the timing for the exact time span during which the LED light can be enabled in order to reduce the electrical power consumption etc. To do this configuration on the web Intercom > LED Setting interface.
Multi Tenant Door Phone Administrator Guide And if “Manual” mode is selected, then you have to touch the keypad. Screen LED Enable: click to enable or disable the screen LED lighting. Start Time(H): enter the time span for the LED lighting to be valid. Eg. If the time span is from 18-22 it means LED light will stay on during the time span from 6:00 pm to 22:00 pm during a day. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 8.Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. 8.1. Volume Configuration To set up the volumes, you can set up on device web Phone > Voice interface. Parameters Set-up: Mic Volume: Adjust the mic volume as needed.
Multi Tenant Door Phone Administrator Guide second level of volume, the volume range is roughly 95-109. Speaker Volume: Adjust the speaker volume as needed. Tamp Alarm Volume: Adjust the volume for the tamper alarm. Keypad volume: Adjust the volume for the keypad. 8.1.1.Open Door Tone Configuration You can not only enable or disable the Open Door Tone but also controls the prompt words that accompanies the tone on web Intercom > Voice interface.
Multi Tenant Door Phone Administrator Guide about the file size and format. 8.1.2.2. Upload Open Door Tone You can customize the tone of door open successful/failed if you need. Outside tone is used to open door via card or DTMF or PIN code. Inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 9.Network Setting 9.1. Network Status To check the network status on the web Status > Network Information interface. 9.2. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically. Static IP: select the static IP mode by checking off the DHCP check box.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Server Type: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore you are allowed to choose Cloud, SMDC in discovery mode.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 9.5. NAT Setting NAT (Network Address Translation) allows hosts in an organization’s private intranet to transparently connect to hosts in the public domain.
Multi Tenant Door Phone Administrator Guide seconds, the default is 30 seconds. RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). 9.6. SNMP Setting SNMP (Simple Network Management Protocol) is an Internet-standard protocol for managing devices on IP networks. SNMP is widely used in network management system to monitor network-attached devices for conditions that may draw network administrative attention.
Multi Tenant Door Phone Administrator Guide only be send to those ports with same VLAN ID. This is usually achieved by switch or router.User can benefit from deployed VLAN, such as: *Security: if without VLAN, all host will be included in unique broadcast domain. Therefore, the consequence of ARP attack will affect all end devices in the organization. *Performance: The nature of network broadcast is to flood frames among the network. In certain condition, it is unnecessary to receive broadcast frame.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Active: to enable or disable TR069 feature. Version: to select supported TR069 version (version 1.0 or 1.1). ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client side devices. URL: to configure URL address for ACS or CPE. User Name: to configure username for ACS or CPE. Password: to configure password for ACS or CPE.
Multi Tenant Door Phone Administrator Guide Note: TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. 9.9. Device Web HTTP Setting This function is used to manage whether the device website is allowed to be accessed. The door phone supports two types remote access method HTTP and HTTPS(encryption). To do this configuration on the web Network > Advanced > Web Server interface.
Multi Tenant Door Phone Administrator Guide Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 10. Intercom Call 10.1.IP call & IP Call Configuration IP call can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you do not allow IP call to be made on the device. To do this configuration on web Phone > Call Feature > Others interface. Parameters Set-up: Direct IP Call: click “Enable” or “Disable” to turn the direct IP call on or off.
Multi Tenant Door Phone Administrator Guide 10.2.1. SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can for example, switch between them if any one of the account failed and become invalid. The SIP account can be configured on the device interface. 10.2.1.1. Configure SIP Account Configuration To perform the SIP account setting on the Web Account > Basic > SIP Account Interface.
Multi Tenant Door Phone Administrator Guide Display Label: configure the device label to be shown on the device screen. Register Name: enter the SIP account register Name obtained from the SIP account administrator. Password: enter the password obtained from the SIP account administrator. 10.2.2. SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP server between intercom devices.
Multi Tenant Door Phone Administrator Guide 10.2.3. Configure Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission. To set it up on the device web Account > Basic > Outbound Proxy Server Interface. Parameter Set-up: Enable Outbound: click “Enable” and “Disable” to turn on or turn off the outbound proxy server.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: UDP:select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol. TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port.
Multi Tenant Door Phone Administrator Guide Parameters Set-up: Active: click to enable or disable the Call session timer function. Call session timer is “Disabled” be default. Session Expire: enter the Session call duration before the call expires or ends automatically for refreshment. For example if you set the session expiration as 1800 second (Ranging from 90- 7200 sec) you can have the door phone to terminate the ongoing call with other intercom device in 1800 second.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Account: select “Account1”, “Account2” or “All account” for the DND application. DND: enable or disable the DND function. DND function is disabled by default. Return Code When DND: select what code should be sent to the calling device via SIP server. 404 for “Not found”; 480 for “ Temporary unavailable” 486 for “busy here”. DND On Code: turn on the DND on server using the Code obtained. The DND on Code is 78 by default.
Multi Tenant Door Phone Administrator Guide Parameters Set-up : Add : click to show more numbers. 10.4.3. Manager Dial Call Manager Dial is used to quick initiate the pre-configured numbers by pressing Management key. To do the configuration on the web Intercom > Basic > Manager Dial interface. Note: The number of speed dial and manager dial depends on the accurate firmware. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 10.4.4. Robin Call Robin call is used to initiate multiple numbers from one family in Akuvox SmartPlus one by one. If the previous callee do not answer within the robin call timeout, the call will be transferred to next one. If the call is answered by one of the callee, the call will not be transferred any more. This feature is only available when conntecting Akuvox SmartPlus. To do the configuration on the web Intercom > Basic > Robin Call interface.
Multi Tenant Door Phone Administrator Guide 10.4.6. Auto Answer You can define how quick the door phone should response in answering the incoming SIP/IP call automatically by setting up the time related parameters. In addition, you can also define the mode in which the calls are to be answered ( video mode or audio mode). To enable this feature on web Account > Advanced interface, you can set up the related parameters on web Phone > Call Feature.
Multi Tenant Door Phone Administrator Guide Parameters Set-up: Paging Barge: multicast or how many multicast calls are higher priority than SIP call, if you disable Paging Priority Activve, SIP call will have high priority. Paging Priority Active: multicast calls are called in order of priority or not. Listening Address: Enter the multicast IP address you want to listen. The multicast IP address need to be same as the listened part and the multicast port can not be same for each IP address.
Multi Tenant Door Phone Administrator Guide 10.4.8. Configure Maximum Call Duration Door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the calling automatically. To do this configuration on the web Intercom > Basic interface.
Multi Tenant Door Phone Administrator Guide Parameters Set-up: Dial in Time: Enter the dial in time duration for you door phone (ranging from 30-120 sec.) for example, if you set the dial in time duration is 60 second in your door phone, then the door phone will hang up the incoming call automatically if the call is not answered by the door phone in 60 seconds. 60 second is the dial in time duration by default.
Multi Tenant Door Phone Administrator Guide Parameter Set-up : Timeout: the time out value can be set up from 1 second to 15seconds. 5 seconds is default. The call will be automatically hang up within this value after the door is opened. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 11. Audio& Video Codec Configuration 11.1.Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the the audio data during the call session. Each type of Codec varies in terms of the sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. It is only available for SIP call.
Multi Tenant Door Phone Administrator Guide Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 11.2.Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at much lower bit rate with different video quality and payload. It is only available for SIP call. To set up video codec on web Account > Advanced interface.
Multi Tenant Door Phone Administrator Guide configure audio/video configuration file. The default payload is 104. 11.3.Configure DTMF Data Transmission In order to achieve the door access via DTMF code or some other applications, you are required to properly configure DTMF on web Account > Advanced > DTMF in order to establish a DTMF-based data transmission between the door phone and other intercom device for the third party integration.
Multi Tenant Door Phone Administrator Guide 12. Phone Book Configuration Akuvox door phone supports to store up to 500 contacts that can give an access permission to the indoor monitor or another devices. Access White list includes group setting and contact setting and management. To setup it on web PhoneBook > Local Book intreface. 12.1.Managing Contact Group Enter the group name in the Name column to add a new group. Check and manage the existing groups in the group list.
Multi Tenant Door Phone Administrator Guide 12.2. Managing Contacts You can search, create, display, edit and delete the contacts in your phone book. Parameters Set-up： Contact: you can choose to show all contacts information or one group contact information. Contacts short by: there are three options ASCII Code, Room Number and Import. If ASCII Code is selected, sort in ascending ASCII order, for example: 0-9, a-z, numbers take precedence over letters.
Multi Tenant Door Phone Administrator Guide the room number is taken as the room name by default. Room number is available after enable Cloud contact. If Import is selected, sort by contacts in the imported file Show Cloud Contacts: enable it to show the contacts issued from Akuvox SmartPlus. Search: enter the key number or key letter of the name to quick search the contact. Dial: enter a phone number then click Dial to initiate the call from the web.
Multi Tenant Door Phone Administrator Guide 13. Relay Setting 13.1.Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay interface. Parameter Set-up: Relay Type ： if Default state is selected, the Relay Status shows Low which means the door is closed, the Relay Status shows which means the door is opened. If Invert State is selected, the Relay Status hows High which means the door is closed, and Low means the door is opened.
Multi Tenant Door Phone Administrator Guide not triggered until 5 seconds after you press “unlock “ tab. DTMF Option: select the number of DTMF digit for the door access control (Ranging from 1-4 digits ) For example, you can select 1 digit DTMF code or 2-digit DTMF code etc., according to your need. DTMF : set the 1-digt DTMF code within range from ( 0-9 and *,#). Multiple DTMF: set the DTMF code according to the DMTP Option setting.
Multi Tenant Door Phone Administrator Guide numbers. To do this configuration on the web Intercom > Basic interface. Parameters Set-up: RelayID: tick the checkbox of the relay. You can choose one or all relays. 13.3.Web Relay Setting In additional to the relay that is connected to the door phone, you can also control the door access using the network-based web relay on the device and on the device web interface.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Type: select among three options “Disabled” “WebRelay” and “Both”. Select “Webrelay” to enable the web relay. Select “Disable” to disable the web relay. Select “Both” to enable both local relay and web relay. IP Address: enter the we relay IP address provided by the web relay manufacturer. User Name: enter the User name provided by the web relay manufacturer. Password: enter the password provided by the web relay manufacturer.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Access Phone Numbers: there are three options - Disabled, WhiteList Number and All Number. If Disabled is selected, the DTMF code for unlock can not available during the call. If WhiteList is selected, Akuvox door phone can only be unlocked by the contacts existed in the phone book. If All Number is selected, all callees can open the door phone during the call by using DTMF code . AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 14. Door Access Schedule Management You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 14.1. Configure Door Access Schedule You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created. More over, you can edit your door access schedule if needed. 14.1.1.
Multi Tenant Door Phone Administrator Guide you can select the schedule. For creating the schedule please refer to chapter 14.1.2. 14.1.2. Manage Door Access Schedule You can create the door access schedule on a daily or monthly basis and you can also create a schedule that allows you to plan for a longer period of time in addition to running the door access schedule on a daily or monthly basis. To do this configuration on web Intercom > Schedules interface.
Multi Tenant Door Phone Administrator Guide Schedule Name: set the name of the time period. Date Time: set the corresponding time period. Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected. Date Range: set the corresponding date. This field will only be displayed when the Normal type is selected. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 15. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. More over, you can import or exporting the configured files to maximize your RF card configuration efficiency. 15.1.
Multi Tenant Door Phone Administrator Guide 15.2.Configure Access Card for Door Unlock You can manage the card number and corresponding parameters on web Intercom > Card Setting interface. Parameters Set-up: Card Status: select “Car Issuing” in the field before adding the RFID card and change the status back to “Normal” after the card is added. IC key DoorNum: select the relay switch available for the RIFD card door access.
Multi Tenant Door Phone Administrator Guide validity. If you select “Forbidden” then the RFID card will never be valid for the door access. Frequency: if select the Tags as “Schedule”, you also need to set up the using frequency which means the number of times the card can be used in a special time period. IC Key WebRelay: it will trigger the webrelay action when using the corresponding card. The default is 0, the other number corresponds to the related action ID.
Multi Tenant Door Phone Administrator Guide 15.4.Configure Open Relay via HTTP for Door Unlock You can unlock the door remotely without approaching the device physically for the door access by typing in the created the HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web Intercom > Relay interface. Parameter Set-up: Switch: enable the HTTP command unlock function by clicking on Enable field.
Multi Tenant Door Phone Administrator Guide http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw ord=12345&DoorNum=1 Note: DoorNum in the HTTP command above refers to the relay number #1 to be triggered for the door access. 15.5.Configure Exit Button for Door Unlock When you need to open the door from inside using the Exit button installed by the door, you can configure the door phone Input to trigger the relay for the door access on web Intercom > Input interface.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: Input service: select “ Enable “ to be able to use the Input function. Trigger Option: select the trigger options according the actual operation on the exit button. Action To Execute: select the method to carry out the action among six options: FTP, Email, HTTP, TFTP, Manager Dial and Speed Dial. Http URL: enter the URL if you select the HTTP to carry out the action.
Multi Tenant Door Phone Administrator Guide export the PIN code files in batch if needed. Parameter Set-up: PKey DoorNum: select relay switches (Door A; Door B; Door C ) to be triggered by the PIN Code you created for the door access. PKey Day: select the day (s) on which private PIN code can be valid for the door access. For example, you select Check All if you want PIN code to be valid through out the week, or you can select specific day on which the PIN code can be valid.
Multi Tenant Door Phone Administrator Guide 15.7.Configure Public Key for Door Unlock Public PIN code is configured and used by the property in the same building or in the same community. To do this configuration on the web Intercom > Basic > Public Key interface. Parameter Set-up: Key Switch: Disable public key feature, the door can not be opened by public key. Enable it, you can use public key to open door. Key Value: customize 3-8 digit numbers for public key value. AKUVOX SMART INTERCOM www.
Multi Tenant Door Phone Administrator Guide 16. Security 16.1.Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed. To do this configuration on the web Intercom > Advanced > Tamper Alarm interface.
Multi Tenant Door Phone Administrator Guide 16.2.1. Configure Motion Detection You can turn on the motion detection and set up the motion detection interval on the web Intercom > Motion interface. Parameter Set-up: Motion Detection: To enable or disable Motion Detection. Time: set the time interval for the motion detection. If you set the default time interval as “10” Sec, then the motion detection time span will be 10 seconds.
Multi Tenant Door Phone Administrator Guide 16.3.Security Notification Setting 16.3.1. Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the web Intercom > Action > Email Notification interface properly. The email notification will show as the captures. Parameter Set-up: Sender's email address: enter the sender’s email address from which the email notification will be sent out.
Multi Tenant Door Phone Administrator Guide Email Content: compile the emails contents according to your need 16.3.2. FTP Notification Setting If you want to receive the security notification via FTP, you can configure the FTP notification on the web Intercom > Action > FTP Notification properly. Parameter set-up: FTP Server: enter the address (URL) of the FTP server for the FTP notification. FTP User Name: enter the FTP server user name. FTP Password: enter the FTP server password. 16.3.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: SIP Call Number: To configure SIP call number. SIP Call Name: To configure display name of door phone. 16.3.4. HTTP URL Notification Configuration Akuvox door phones support to sending the HTTP notification to the third party when some features are triggered. HTTP notification can be set up specific chapters, please check chapter 16.4. The URL format: http://http server IP address/any information.
Multi Tenant Door Phone Administrator Guide pre-configured action type, the notification can be sent out by the Email, FTP notification or a SIP call. To do this configuration on web Intercom > Basic interface. Parameter Set-up: No Answer Action: if the call will not be answered, it still trigger the action event after enable this feature. Action to execute: To choose which action to be executed after triggering. 16.4.2.
Multi Tenant Door Phone Administrator Guide 16.4.3. Configure Action of Input When Input interface is working , it can also trigger an action. You can do this configuration on web Intercom > Input interface. Parameter Set-up: Action to execute: To choose which action to execute after triggering. 16.4.4. Configure Action of Body Temperature When the detected wrist temperature is higher than the normal body temperature, it will trigger the SIP/IP call if you tick the checkbox of Action To Execute.
Multi Tenant Door Phone Administrator Guide SIP/IP Number: enter the SIP/IP Number you need. The SIP number here is different from the SIP number in Action interface.This SIP number is only available when body temperature is triggered. 16.5.Voice Encryption SRTP(Secure Real-time Transport Protocol) is a protocol defined on the basis of Real-time Transport Protocol. The data of the transmission protocol provides encryption, message authentication, integrity assurance and replay protection.
Multi Tenant Door Phone Administrator Guide 17. Monitor and Image 17.1.RTSP Stream Monitoring Akuvox door phones support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtaining the the real time audio/ video (RTSP stream) from the door phone using the correct URL. 17.1.1.
Multi Tenant Door Phone Administrator Guide Username, RTSP Password on the intercom device such as indoor monitor for authorization. RTSP User Name: enter the name used for RTSP authorization. RTSP User Password: enter the password for RTSP authorization. RTSP Authentication Type: select RTSP authentication type between “ Basic” and “ Digest”. “Basic “ is the default authentication type. 17.1.2. RTSP OSD Setting This feature is used to add watermark to the RTSP video or picture.
Multi Tenant Door Phone Administrator Guide Parameter Set-up： RTSP Audio Enabled：tick to enable RTSP audio which means , the door phone can also send audio information to the monitor by RTSP. RTSP Video Enabled：the door phone can send the video information to the monitor. After enabling RTSP feature, the video RTSP is enabled by default and can not be modified. RTSP Video2 Enabled：Akuvox door phones support 2 RTSP streams, you can enable the second one.
Multi Tenant Door Phone Administrator Guide “QVGA”,”CIF”,”VGA”,”4CIF”,”720P”,. The default video resolution is “4CIF”. and the video from the door phone might not be able to be shown in the indoor monitor if the resolution is set higher than “4CIF”. Video Framerate: “30fps” is the video frame rate by default. Video Bitrate: select video bit-rate among six options: “128 kbps”, “256kbps”, “512 kbps”, “1024 kbps”, “2048 kbps”, “4096 kpbs” according to your network environment.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: MJPEG Authorization: tick it to access device video or real-time screenshots through a browser (http address such as: http://device IP:8080/video.cgi (dynamic video), http://device IP:8080/jpeg.cgi (static screenshot) ) Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”,”CIF”,”VGA”,”4CIF”,”720P”,. The default video resolution is “4CIF”.
Multi Tenant Door Phone Administrator Guide 17.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by the third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other device will be able to see the video from the door phone. Parameter Set-up: Discoverable: tick the check box to enable the Discoverable ONVIF mode.
Multi Tenant Door Phone Administrator Guide 17.4.Live Stream If you want to check the real-time video from the door phone, you can go to the the device web Intercom > Live Stream interface to obtain the real-time video or you can also enter the correct URL on the we browser to obtain it directly. To check the real time video using URL, you can Enter the correct URL (http://IP_address:8080/video.cgi) on the web browser if you want to obtain the real-time video directly instead of going to the web interface.
Multi Tenant Door Phone Administrator Guide 18. Logs 18.1.Call Logs If you want to check on the calls inclusive of the dial-out calls , received calls and missed calls in a certain period of time, you can check and search the call log on the device web Phone > Call Log interface. Parameter Set-up: Call History: select call history among four options: “All”, “Dialed” “ Received” “ Missed” for the specific type of call log to be displayed. Hangup: to hangup the call from web.
Multi Tenant Door Phone Administrator Guide 18.2.Door Logs If you want to search and check and import/export on the various types of door access history, you can search and check the door logs on the device web Phone > Door Log interface. Parameter Set-up: Index：the order of the call logs. Name：If it is a locally added key or card, the corresponding added name will be displayed. If it is an unknown key or card, it will display Unknown.
Multi Tenant Door Phone Administrator Guide Type ： If opening the door via PIN code, Password will be displayed. If opening the door via RF cards, Card will be displayed, and if the door is opened by HTTP command, Http will be displayed. Date：The date for opening the door. Time：the time for opening the door. Status：the door opening result Success or Failed. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 19. Debug 19.1.System Log System log in the door phone can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging , you can set up the function on the web Upgrade > Advanced > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose.
Multi Tenant Door Phone Administrator Guide 19.2.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it. Parameter Set-up: Specific Port: select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default.
Multi Tenant Door Phone Administrator Guide 20. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up: Upgrade: Choose.rom firmware from your PC, then click Submit to update. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 21. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. Parameter Set-up: Export Config File: to export current config file. Export/Import: to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 22. Auto-provisioning Configurations and upgrading on Akuvox door phone can be done on the web interface via one-time auto-provisioning and scheduled auto - provisioning via configuration files, thus saving you from setting up configuration needed one by one manually on the door phone. 22.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers.
Multi Tenant Door Phone Administrator Guide 22.2. Configuration Files for Auto-provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning.
Multi Tenant Door Phone Administrator Guide Note: If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. 22.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule.
Multi Tenant Door Phone Administrator Guide 22.4.PNP Configuration Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To do this configuration on web Upgrade > Advanced > PNP Option interface. 22.5.Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file.
Multi Tenant Door Phone Administrator Guide Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file. AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file. Note: AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. Note: Server Address format: TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.
Multi Tenant Door Phone Administrator Guide 23. Integration with Third Party Device 23.1.Integration via Wiegand If you want to integrate Akuvox door phone with the third party devices via Wiegand, you can configure the Wiegand on the web Intercom > Wiegand interface. Parameter set-up: Wiegand Type: set the wiegand data transmission format among three options: Wiegand 26, Wiegand 34, Wiegand 58. The transmission format should be identical between the door phone and the device to be integrated.
Multi Tenant Door Phone Administrator Guide Wiegand Output Order: Set the wiegand output sequence, the default is Normal, the input is in the positive sequence, and if Reversed is selected, the reverse input, such as the external wiegand swipe card, the card number is 12345678, the positive input is 12345678, and the reverse input is 78563412. Wiegand Output CRC: it is used for parity check when Wiegand output data, the default is OFF.
Multi Tenant Door Phone Administrator Guide Parameter Set-up: HTTP API: select “Enable” or “ Disable “ to enable or disable the HTTP API function for the third party integration. For example, if the function is disabled any request to initiate the integration will be denied and be returned HTTP 403 forbidden status. Auth Mode: select among four options: “None” “ WhiteList” “ Basic”, “ Digest” for authorization type, which will be explained in detail in the following chart.
Multi Tenant Door Phone Administrator Guide 4 5 6 Basic Digest Token If this mode is selected, you are required to fill in the User name and the password for the authentication.In Authorization field of HTTP request header, use Base64 encode method to encode of username and password. Password encryption method, only supports MD5. MD5( Message-Digest Algorithm) In Authorization field of Http request header: WWW-Authenticate:Digest realm="HTTPAPI",qop="auth,auth-int",nonce=" xx", opaque="xx".
Multi Tenant Door Phone Administrator Guide 23.4.Integration with Lift Control Akuvox multi-tenant door phone integrated with ZKTECO lift control.The local contact, card, and privatekey of the device can be edited by editing the corresponding floor field to recruit elevators at the same time as the door is opened. If the device connects Akuvox SmartPlus, and the cloud sends the corresponding floor information to open the door. Bluetooth, PIN code, App both can open the door at the same time .
Multi Tenant Door Phone Administrator Guide 24. Password Modification 24.1.Modifying Device Web Interface Password To change the default web password on web Security > Basic interface. Select "admin" for the administrator account and "User" for the User Account. Click the Change Password tab to change the password. You can also disable User account permission to login in the web. 24.2.Configure Web Interface Automatic Logout It is a protection design.
Multi Tenant Door Phone Administrator Guide 25. System Reboot&Reset 25.1.Reboot If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 25.2.Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Multi Tenant Door Phone Administrator Guide 26.
Multi Tenant Door Phone Administrator Guide PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initi
Multi Tenant Door Phone Administrator Guide 27. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.
