R26C R23C R26/R23 Series Door Phone Admin Guide
About This Manual Thank you for choosing Akuvox’s R26/R23 series door phone. This manual is intended for end users, who need to properly configure the door phone. This manual is applicable to 26.0.3.xx version, and it provides all functions’ configurations of R26/R23. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Content 1. Product Overview...............................................................................................................................................................................................1 1.1. Product Description................................................................................................................................................................................... 1 1.2. Connector Introduction...........................................................
3.3. Phone Configuration..................................................................................................................................................................................7 3.3.1. Time/Lang......................................................................................................................................................................................... 7 3.3.2. Network..........................................................................................
3.4.2.4. Transport Type.....................................................................................................................................................................15 3.4.2.5. NAT........................................................................................................................................................................................15 3.4.3. Auto Answer........................................................................................................
3.7. Reboot....................................................................................................................................................................................................... 25 3.8. Reset..........................................................................................................................................................................................................25 4. Advance Feature.................................................................
4.2.9. User Agent......................................................................................................................................................................................33 4.3. Access Control......................................................................................................................................................................................... 33 4.3.1. Web Relay......................................................................................
4.5.3. Backup Config File........................................................................................................................................................................ 43 4.5.4. DHCP Option................................................................................................................................................................................. 44 4.6. Log............................................................................................................
R26/R23 Series Admin Guide 1. Product Overview 1.1. Product Description Akuvox R26/R23X is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with users Akuvox indoor monitors for remote access controlling and monitoring. Users can operate the indoor phone to communicate with visitors via voice and video, and use RFID cards to unlock the door (R26C/R23C only). It’s applicable in villas, offices and so on. Figure 1.
R26/R23 Series Admin Guide 1.2. Connector Introduction Ethernet (POE): Ethernet (POE) connector, which can provide both power and network connection. 12V/GND: External power supply terminal if POE is not available. RS485A/B: RS485 terminal. DOORA/B: Trigger signal input terminal. RelayA/B (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for Figure 1.2-1 R26/R23’s interface reference. Figure 1.
R26/R23 Series Admin Guide 1.3.
R26/R23 Series Admin Guide 2. Daily Use 2.1. Make a Call Press the call button to dial out the predefined number or IP address. If LED turns green, it means the call has been answered. 2.2. Receive a Call Users can use phone or indoor monitor to call R26/R23X and R26/R23X will answer it automatically by default. If auto answer function is disabled, pressing call button to answer incoming call. 2.3. Unlock by RFID Card (Optional) Place the predefined RFID card on the card reader.
R26/R23 Series Admin Guide 3. Basic Features 3.1. Access the Website Setting 3.1.1. Obtain IP Address While R26/R23X power up normally, hold the call button for several seconds after the statue LED turns blue and it will enter IP announcement mode. In announcement mode, the IP address will be announced periodically and “IP 0.0.0.0” would be announced if no IP address is obtained. Press call button again to quit the announcement mode. 3.1.2.
R26/R23 Series Admin Guide administrator user name and password are shown below: User Name: admin Password: admin 3.2. Password Modification Go to Security - Basic to modify password and session time. 3.2.1. Modify the Web Password To modify password of “admin” or “user” account. Figure 3.2.1 Modify the web password 3.2.2. Session Time Out To configure session time out value. Over the value, users need to login again to continue configuring. Figure 3.2.
R26/R23 Series Admin Guide 3.3. Phone Configuration 3.3.1. Time/Lang Go to Phone - Time/Lang to configure it. Time Zone: To select local time zone for NTP server. Figure 3.3.1 Time Primary Server: To configure primary NTP server address. Secondary Server: To configure secondary NTP server address, it takes effect if primary NTP server is unreachable. Update Interval: To configure interval between two consecutive NTP requests. System Time: The current time of the phone. 3.3.2. Network 3.3.2.1.
R26/R23 Series Admin Guide R26/R23X uses DHCP by default, and it will obtain IP address, subnet mask, default gateway and DNS server address from DHCP server automatically. 3.3.2.2. Static IP Mode Go to Network - Basic to configure. If selected, users could manually set IP address, subnet mask, default gateway and DNS server. The figure below shows static IP setting. 3.3.2.3. Figure 3.3.2.2 Static IP mode Local RTP Go to Network - Advanced to configure. To display and configure Local RTP settings.
R26/R23 Series Admin Guide Starting RTP Port: Determine the minimum port that RTP stream can use. 3.3.2.4. SNMP Go to Network - Advanced to configure. To display and configure SNMP settings. Active: To enable or disable SNMP feature. Port: To configure SNMP server’s port. Figure 3.3.2.4 SNMP Trusted IP: To configure allowed SNMP server address, and it could be an IP address or any valid URL domain name.
R26/R23 Series Admin Guide Active: To enable or disable VLAN feature for designated port. VID: To configure VLAN ID for designated port. Priority: To select VLAN priority for designated port. Note: Please consult users administrator for specific VLAN settings in your networking environment. 3.3.2.6. TR069 Go to Network - Advanced to configure. To display and configure TR069 settings. Active: To enable or disableTR069 feature. Version: To select supported TR069 version (version 1.0 or 1.1).
R26/R23 Series Admin Guide Password: To configure Password for ACS or CPE. Periodic Inform: To enable periodically inform. Periodic Interval: To configure interval for periodic inform. Note: TR-069 (Technical Report 069) is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. 3.3.3. Sound Go to Phone - Voice to configure volume and upload tone file. Mic Volume: To configure microphone volume.
R26/R23 Series Admin Guide IP Announcement: To setup the IP announcement active time. Over the configured value, the phone will not announce the IP when users hold the button. RingBack Upload: To upload the ring back tone by users. Opendoor Tone Upload: To upload the opendoor tone by users. Figure 3.3.3-2 Sound 3.4. Intercom Call 3.4.1. Direct IP Call Without sip server, users can also use IP address to call each other, Figure 3.4.1-1 Direct IP call but this way is only suitable in the LAN.
R26/R23 Series Admin Guide After all, press the push button to make direct IP call. If you would like to call multiple numbers at the same time, divide them by semicolon. Note: The push button number can also enter the SIP account. 3.4.2. SIP Call SIP calls which use SIP numbers to make or receive calls should be supported by SIP server. Users need to register accounts and fill SIP feature parameters before using it. Go to Account - Basic to configure SIP account and SIP server for door phone first.
R26/R23 Series Admin Guide Display Name: To configure name sent to the other call party for displaying. Register Name: To enter extension number you want and the number is allocated by SIP server. User Name: To enter user name of the extension. Password: To enter password for the extension. 3.4.2.2. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL. Server IP 2: To display and configure secondary SIP server settings.
R26/R23 Series Admin Guide 3.4.2.3. Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server. 3.4.2.4. Transport Type Figure 3.4.2.3 Outbound proxy server To display and configure transport type for SIP message. UDP: UDP is an unreliable but very efficient transport layer protocol. TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and reliable transport layer protocol.
R26/R23 Series Admin Guide Note: By default, NAT is disabled. 3.4.3. Auto Answer Go to Account - Advanced to enable auto answer feature for SIP call. Figure 3.4.3-1 Auto answer Go to Phone - Call Feature to enable auto answer feature for direct Figure 3.4.3-2 Auto answer IP call without SIP proxy. Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Auto Answer Mode: To set video or audio mode for auto answer by Figure 3.4.3-3 Auto answer default.
R26/R23 Series Admin Guide 3.4.5. No Answer Call Figure 3.4.5-1 No Answer call Go to Intercom - Basic and enable the no answer call. Go to Intercom - Basic and set the no answer call number. 3.4.6. Multicast Figure 3.4.5-2 No answer call Go to Intercom - Multicast to configure. Paging Barge: Choose the multicast number, the range is 1-10. Paging priority Active: Enable to disable the multicast. Listening Address: Enter the IP address users need to listen.
R26/R23 Series Admin Guide 3.5. Security 3.5.1. Live View Go to Intercom - Live Stream to check the real-time video from R26/R23X. In addition, users also can check the real-time picture via URL: http://IP_address:8080/picture.jpg Users can also check the real-time video via URL: http://IP_address:8080/video.cgi PelcoController: The R26/R23X doorphone can support the pelco-d protocol and control the direction of camera cradle head. Figure 3.5.1 Live view 3.5.2.
R26/R23 Series Admin Guide rtsp://IP_address/live/ch00_0. RTSP Stream: To enable RTSP video and select the video codec. R26/R23X supports H.264 video codec. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. To modify the resolution, framerate and bitrate of H.264.
R26/R23 Series Admin Guide compressed separately by JPEG. MJPEG compression can produce high quality video image and has a flexible configuration in video definition and compressed frames. To modify the resolution, framerate and bitrate of MJPEG. 3.5.3. ONVIF R26/R23X supports ONVIF protocol, which means R26/R23X’s camera can be searched by other devices, like NVR, which supports ONVIF protocol as well. Go to Intercom - ONVIF to configure ONVIF mode and its username/password.
R26/R23 Series Admin Guide 3.6. Access Control 3.6.1. Relay Go to Intercom - Relay to configure relay. There are three terminals of relay: NO, NC and COM. NO stands for normally open contact while NC stands for normally closed contact. Relay ID: R26/R23X supports two relays, users can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while invert state means NC and COM are normally opened. Relay Delay: To configure the duration of opened relay.
R26/R23 Series Admin Guide Multiple DTMF: To configure multiple digits DTMF code for remote unlock. Relay Status: Low means that COM is connecting to NC while High means that COM is connecting to NO. Note: Relay operate a switch and does not deliver power, so users should prepare power adapter for external devices which connects to relay. 3.6.2. Card Setting (Optional) Go to Intercom - Card setting, to manage card access system.
R26/R23 Series Admin Guide Obtain and Add Card Switch card status to “Card Issuing” and click “Apply”; Place card on the card reader area and click “Obtain”; Name card, choose which door you want to open and the valid day and time; Click “Add” to add it into list. Figure 3.6.2-2 Card setting Note: Users can use card to access only when card status has been switched to “Normal”. Door Card Management Valid card information will be shown in the list.
R26/R23 Series Admin Guide UserName & Password: Users can setup the username and password for HTTP unlock. URL format: http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas sword=&DoorNum=1 Figure 3.6.3 Open relay via HTTP 3.6.4. Unlock via Exit Button Go to Intercom - Input to configure input settings. R26/R23X supports two input triggers Input A/B (DOOR A/B). Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger.
R26/R23 Series Admin Guide Open Relay: To configure relay to open. Door Status: To show the status of input signal. 3.7. Reboot Go to Upgrade - Basic, users can reboot the phone. Figure 3.7 Reboot 3.8. Reset Go to Upgrade - Basic, users can reset to factory setting. Figure 3.8 Reset 4. Advance Feature 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure the LED status.
R26/R23 Series Admin Guide To setup the LED lighting mode. State: There is five states: Normal, Offline, Calling, Talking and Receiving. Color Off: The default status is OFF. Color On: It can support three color: Red, Green, Blue. Blink Mode: To setup the different blink frequency. Figure 4.1.1-1 LED LED Control: Use HTTP URL to remote control the LED status.
R26/R23 Series Admin Guide 4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R26/R23X is very dark, infrared LED will turn on and R26/R23X will turn to night mode. Photoresistor value relates to light intensity and larger value means that light intensity is smaller. Users can Figure 4.1.2 IR LED configure the upper and lower bound and when photoresistor value is larger than upper bound, infrared LED will turn on.
R26/R23 Series Admin Guide 4.2. Intercom 4.2.1. Call Time Related Figure 4.2.1-1 Call time related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available Figure 4.2.1-2 Call time related when auto answer is disabled. Dial Out Time: To configure the max no answer call time. Hang Up After Open Door: To set the time that hang up the call Figure 3.4.8 Hang up after open door after open the door. 4.2.2.
R26/R23 Series Admin Guide 4.2.3. SIP Call Related Go to Account-Advanced to configure the SIP call related. Max Local SIP Port: To configure maximum local SIP port for designated SIP account. Min Local SIP Port: To configure maximum local SIP port for designated SIP account. Figure 4.2.3-1 SIP call related Caller ID Header: To choose caller ID header format. Anonymous Call: If enabled, R26/R23X will block its information when calling out.
R26/R23 Series Admin Guide 4.2.4. Codec Go to Account - Advanced to configure SIP call related codec. SIP Account: To choose which account to configure. Audio Codec: R26/R23X support four audio codec: PCMA, PCMU, G729, G722. Different audio codec requires different bandwidth, users can enable/disable them according to different network environment. Figure 4.2.
R26/R23 Series Admin Guide standards. Codec Resolution: R26/R23X supports four resolutions: QCIF, CIF, VGA, 4CIF and 720P. Codec Bitrate: To configure bit rates of video stream. Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.4-3 Codec 4.2.5. DTMF Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type. Type: Support Inband, Info, RFC2833 or their combination.
R26/R23 Series Admin Guide 4.2.6. Session Timer Go to Account - Advanced to configure it. If enabled, the on going call will be disconnected automatically once Figure 4.2.6 Session timer the session expired unless it’s been refreshed by UAC or UAS. 4.2.7. Encryption Go to Account - Advanced to configure it. If enabled, voice will be encrypted. Figure 4.2.7 Encryption 4.2.8. NAT Go to Account - Advanced to display NAT related settings.
R26/R23 Series Admin Guide Rport: Remote Port, if enabled, it will add remote port into outgoing SIP message for designated account. 4.2.9. User Agent Go to Account - Advanced to configure it. To customize user agent field in the SIP message. If users agent is set to specific value, users could see the information from network package. If user agent is not set by default, Figure 4.2.9 User agent users could see the company name, model number and firmware version from network package. 4.3.
R26/R23 Series Admin Guide Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relay’s IP address. UserName: It is an authentication for connecting web relay. Password: It is an authentication for connecting web relay. Web Relay Action: Web relay action is used to trigger the web relay. The action URL is provided by web relay vendor. Web Relay Key: If the DTMF keys same as the local relay, the web relay will be open with local relay.
R26/R23 Series Admin Guide 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. R26/R23X integrates internal gravity sensor for the own security, Figure 4.4.1 Anti-alarm and after enabling tamper alarm, if the gravity of R26/R23X changes dramatically, the phone will alarm. Gravity sensor threshold stands for sensitivity of sensor. 4.4.2. Motion R26/R23X supports motion detection, go to Intercom - Motion to Figure 4.4.2-1 Motion configure detection parameter.
R26/R23 Series Admin Guide Motion Detect Time Setting: To make motion detect time for a whole week. 4.4.3. Action Figure 4.4.2-2 Motion R26/R23X supports to send notifications, snapshots via email and ftp transfer method, or calls via SIP call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver. Email Notification Sender’s email address: To configure email address of sender. Receiver’s email address: To configure email address of receiver.
R26/R23 Series Admin Guide SMTP user name: To configure user name of SMTP service (usually it is same with sender’s email address). SMTP password: To configure password of SMTP service (usually it is same with the password of sender’s email). Email subject: To configure subject of email. Email content: To configure content of email. Email Test: To test whether email notification is available. FTP Notification FTP Server: To configure URL of FTP server. FTP User Name: To configure user name of FTP server.
R26/R23 Series Admin Guide 4.4.3.2. No Answer Action Go to Intercom - Basic to configure. No Answer Action: For sending the notification to specified email if Figure 4.4.3.2 No answer action the call is not answered. 4.4.3.3. Push Button Action Go to Intercom - Basic to configure. Enable this function, the device will record any changes of the surrounding environment then send the message or picture to the corresponding receiver.
R26/R23 Series Admin Guide 4.4.3.4. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute: To choose which action to execute after Figure 4.4.3.4 Input interface trigger action triggering. Http URL: To configure URL, If HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open Relay: To configure which relay to trigger. 4.4.3.5. Motion Triggered Action Go to Intercom - Motion to configure.
R26/R23 Series Admin Guide 4.4.3.6. Action URL Action URL can be triggered by some predefined incidents. Go to Phone - Action URL, pick Active to be “Enabled”, pick to demand triggered incident, each “HTTP” request to have to including the key and value, use “=” to separate，each value staring with “$.” For example, “Open Relay Success” incident, input http://server IP address/help.xml?mac=$mac, when the relay of Figure 4.4.3.
R26/R23 Series Admin Guide Upgrade: Choose .rom firmware from the PC, and then click Submit to start update. 4.5.2. Autop Upgrade Go to Upgrade - Advanced to configure automatically update Figure 4.5.2-1 Autop update server’s settings. PNP Option Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get auto provisioning server’s address. By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard).
R26/R23 Series Admin Guide configuration document from the server using TFTP / FTP / HTTP / HTTPS network protocol. To achieve the purpose of updating the device configuration, making the users to change the phone configuration more easily. This is a typical C/S architecture upgrade mode, mainly by the terminal device or PBX server to initiate an upgrade request. URL: Auto provisioning server address. User Name: Configure if server needs an username to access, otherwise left blank.
R26/R23 Series Admin Guide Note: AES is one of many encryption, it should be configured only when configure file is ciphered with AES, otherwise left blank. Automatic Autop To display and configure auto provisioning mode settings. This auto provisioning mode is actually self-explanatory. Figure 4.5.2-3 Autop update For example, mode ”Power on” means phone will go to do provisioning every time it powers on. Note: Please refer to the related feature guide from Akuvox forum. 4.5.3.
R26/R23 Series Admin Guide 4.5.4. DHCP Option To display and configure DHCP setting for AutoP. Option 66/43 is enable by default. It can support HTTPS, HTTP, FTP, TFTP server. Figure 4.5.4 Backup config file Customer Option: Enter the server URL. Click “Submit” to save. Note: To make DHCP autop URL works, the PNP should be disable. Figure 4.6.1 Call log 4.6. Log 4.6.1. Call log Go to Phone - Call Log, users can see a list of call log which have dialed, received or missed.
R26/R23 Series Admin Guide 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and export system log file. System log level: From level from 0 to 7.The higher level means Figure 4.6.3 System log the more specific system log is saved to a temporary file. By default, it’s level 3. Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to Upgrade - Advanced to start, stop packets capturing or to export captured packet file.
R26/R23 Series Admin Guide Abbreviations ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES: Advanced Encryption Standard IP: Internet Protocol BLF: Busy Lamp Field ID: Identification COM: Common IR: Infrared
R26/R23 Series Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069 MWI: Message Waiting Indicator TCP: Transmission Control Protocol NO: Norm
R26/R23 Series Admin Guide Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
FCC Statement: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
