Version: 1.
About This Manual Thank you for choosing Akuvox X915 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual provides all the configurations for the functions and features of X915 series door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent the damages to the device. Note: Informative information and advice from the efficient use of the device.
Related Documentation You are advised to refer to the related documents for more technical information via the link below:
Table of Contents 1. Product Overview............................................................................................. 1 2. Change Log.......................................................................................................... 2 3. Model Specification........................................................................................... 3 4. Introduction to Configuration Menu......................................................... 5 5. Access the Device.......................
.1.2. LED Setting on Card Reader Area................................. 22 7.1.3. LCD Screen Brightness Setting.........................................23 7.1.3.1. LCD Screen Brightness Setting on the Web Interface.......................................................................................... 23 7.1.3.2. LCD Screen Brightness Setting on the Device25 7.1.4. LED White Light Setting..................................................... 26 8. Screen Display Configuration...............................
10.3. Device Deployment in Network................................................. 43 10.4. NAT Setting.......................................................................................45 11. Intercom Call Configuration....................................................................47 11.1. IP call & IP Call Configuration.................................................. 47 11.1.1. Make IP Calls......................................................................... 47 11.1.2.
11.5. Robin Call Configuration.............................................................. 63 12. Call Settings...................................................................................................65 12.1.1. Maximum Call Duration Setting................................... 65 12.1.2. Maximum Dial Duration Setting...................................66 12.1.3. Audio& Video Codec Configuration for SIP Calls... 67 12.1.3.1. Audio Codec Configuration.................................. 67 12.1.3.2.
15.1.1. Create Door Access Schedule.......................................... 88 15.1.2. Import and Export Door Access Schedule.................90 15.1.3. Edit the Door Access Schedule....................................... 91 16. Door Unlock Configuration...................................................................... 92 16.1. Configure PIN Code for Door Unlock...................................... 92 16.1.1. Configure Public PIN code................................................93 16.1.2.
16.9. Configure Exit Button for Door Unlock...............................110 16.10. Configure Reception Tab for Door Unlock.......................112 16.11. Unlock by DTMF code.............................................................. 113 17. Security........................................................................................................ 116 17.1. Tamper Alarm Setting...............................................................116 17.1.1. Configure Tamper Alarm on the Device..........
18.4. Live Stream.................................................................................... 133 19. Logs................................................................................................................ 135 19.1. Call Logs........................................................................................... 135 19.2. Door Logs......................................................................................... 136 20. Debug....................................................
26. Abbreviations.............................................................................................. 158 27. FAQ................................................................................................................ 160 28. Contact us...................................................................................................
X915 Admin Guide 1.Product Overview Akuvox X915 series is an Android-based IP video door phone with a touch screen. It incorporates audio and video communications, access control and video surveillance. Its finely tuned Android OS, Cloud and AI based communication technology allows featured customization to better suit your operation habit.
Guide X915 Admin 2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 3.Model Specification X915S Model & Feature Display 8 Inch IPS LCD Touch Screen √ Button X Housing Material 316 grade stainless steel and Aluminum Relay In 3 Relay Out 3 Alarm In X RS485 √ PoE POE+ Resolution 1280x800 Brightness 650nits RAM 2G ROM 16G AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide X915S Wall Mounting √ Flush Mounting √ Desk Mounting X Wall Mounting Dimension Wall Mounting Dimension 350x130x41.6mm 350x130x53.9mm POE+ Standy 5.263W Power Consumption POE+ Full Load 18.796W Power Consumption AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 4.Introduction to Configuration Menu Status: this section gives you basic information such as product information, Network Information, and account information etc. Account: this section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: this section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment etc. Intercom: this section covers Intercom settings, Call Log etc.
X915 Admin Guide connection etc. Tenants: this section involves Tenants management and Dial Plan. Device: this section includes Light settings, tab&button display, LCD settings and Voice settings. Settings: this section includes Time&language, Action settings, Door settings, Schedule for access control. Upgrade: this reset&reboot, section covers configuration Firmware file upgrade, device auto-provisioning, fault Diagnosis. Security: this section is for Password modification.
X915 Admin Guide on the devices and connect them to network. It is super time-saving mode, and it will greatly bring users convenience by reducing manual operations. This mode requires no prior configurations previously by the administrator. 2. Cloud mode: Akuvox Cloud is an all-in-one management system. Akuvox Cloud is the mobile service that allows audio, video, remote access control between smart phones and Akuvox intercoms. All configurations in the device will be issued automatically from cloud.
X915 Admin Guide Tool selection Akuvox has many configuration tools for you to set up devices more conveniently. Here we list some common tools, please contact your administrator to get the tool if you need them. 1. SDMC: SDMC is suitable for the management of Akuvox devices large communities, including access control, resident information, remote device control, etc. 2. Akuvox Upgrade tool: Upgrade Akuvox devices in batch on a LAN (Local Area Network) 3.
X915 Admin Guide 5.Access the Device X915 series door phone system setting can be either accessed on the device directly or on the device web interface. 5.1. Access the Device Setting on the device Before configuring Akuvox X915, please make sure the device is installed correctly and connect a normal network. Using Akuvox IP scanner tool to search the device IP address in the same LAN. Then use the IP address to login in the web browser by user name and password admin and admin.
Guide X915 Admin 5.2. Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser in order to log in the device web interface where you can configure and adjust parameters, etc. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Tip: You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=scanner Note: Google Chrome browser is strongly recommended. The Initial user name and password are “admin” and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 6.Language and Time Setting 6.1. Language Setting When you first set up the device, you might need to set the language to your needs, or you can do it later if needed. And the language can either be set up directly on the device or on the device web interface according to your preference. 6.1.1.
X915 Admin Guide 6.1.2. Language Setting on the Device Web Interface. To configure the configuration on the web Setting >Time/Lang > LCD Language interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 6.2. Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone, date, and time format etc. 6.2.1. Time Setting on the Device To configure the language display on the device Basic Setting > Time interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up: Automatic Date&Time: Automatic Date is toggled on by default, which allows the date& time to be automatically set up and synchronized with the default time zone and the NTP server (Network Time Protocol). You can also set it up manually by toggling off the switch first then enter the time and date you want before pressing the Save tab for the validation. Date: click on Date to set the date. Time: click on Time to set the time.
X915 Admin Guide Time Format: you can either select 12 hour or 24-hour time format as you like, and then press the Confirm tab for the confirmation. Note: When the Automatic Date&Time toggle switch is toggled off then parameters related to NTP server will become not editable. And when the switch is toggled on, then time and date will be denied editing. 6.2.2.
Guide X915 Admin Parameter Set-up: NTP Server: enter the NTP server you obtained in the NTP server field. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 7.LED&LCD Setting 7.1.1. Infrared LED Setting Infrared LED is mainly designed to reinforce the light for the facial recognition in the night or in the dark environment, you can configure the infrared LED in device and on the web interface. 7.1.1.1. Infrared LED Setting on the Device To configure the language display on the device Basic Setting > Display > LED Setting interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up: Auto: select “Auto” if you want the Infrared LED light to be turned on automatically according to the setting. Always ON: select “Always ON” to enable the Infrared LED light to stay on permanently. Always OFF: select “Always OFF” to turn off the Infrared LED light. LED mode is set “Always OFF” by default. AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin Specific Time: select “Specific Time” to turn on the infrared LED according to the time schedule. LED Type: you can see the LED type “Auto” “Always ON” “Always OFF” “Specific Time” you selected. Threshold: refers to the current light intensity indicated by the photo-resistor value. The higher photo-resistor values correspond conversely to the lower light intensity and vice versa.
X915 Admin Guide and the minimum value for it to be turned off. While the default Minimum and maximum photoresistor value is from “0” minimum to “1000” maximum respectively. Start Time: set the start time for the infrared LED to be turned on. End Time: set the end time for the infrared LED to be turned off Note: Start Time and End Time will not be displayed unless you select Specific Time for your LED mode. 7.1.1.2.
X915 Admin Guide Note: Please refer to the infrared LED parameter setting on the device. 7.1.2. LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile, If you do not want to have the LED light on the card reader area to stay on, you can also set the timing for the exact time span during which the LED light can be disabled in order to reduce the electrical power consumption.
X915 Admin Guide lighting and vice versa. Start Time- End Time (H): enter the time span for the LED lighting to be valid, e.g., if the time span is set from 8-0 (Start time- End time) it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours). 7.1.3. LCD Screen Brightness Setting If you want to brighten up the screen in order to see the screen at greater ease in an environment with higher light intensity, you need to set up the related parameters. 7.1.3.
X915 Admin Guide To configure the configuration on the web Device > Light > LCD Backlight Brightness interface. Parameter Set-up: Mode: click to select “Manual” or “Auto” mode for the backlight. Backlight will be adjusted automatically for the screen back light brightness when “Auto” is selected and vice versa. Backlight Brightness (day): set the screen backlight brightness during the daytime with the value ranging from (0-255).
X915 Admin Guide Backlight Brightness (night): set the screen backlight brightness in the night with the value ranging from (0-255). Backlight Brightness Of Screen Saver (night): set the screen backlight brightness for the screen saver during the day time with the value ranging from (0-255). 7.1.3.2. LCD Screen Brightness Setting on the Device On the device, you can set and adjust the screen backlight brightness.
X915 Admin Guide 7.1.4. LED White Light Setting White light LED is mainly used to reinforce the lighting for the QR code access and for the greater visibility of the visitors when see their images from indoors in the dark environment. You can set the white light function properly on the device web interface. To configure the configuration on the Device > Light > White Light interface. AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin Parameter Set-up: Mode: select “Auto” or “OFF”. If you select “Auto” then the white light will turn on for 5 minutes for facial recognition and QR code scan. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 8.Screen Display Configuration X915 series door phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 8.1.1. Screensaver Configuration 8.1.1.1. Configure Screensaver on the Device Await screen is mainly a function for the screen protection.
Guide X915 Admin Parameter set-up: Lock Mode: select among three options “NONE”, “Blank Screen”, and Picture”. “NONE” is selected when you want the screen to stay on without going in to screen saver mode; if “Blank Screen” is selected, the screen will go black. If “Picture” is selected, then the picture you uploaded will be shown as the screen saver. Sleep: set the screen saver start time from 5 seconds up to 180 seconds.
X915 Admin Guide Unlock Mode: select the screen wake-up mode. If you select “Auto” mode then the screen will be awakened when someone approaches without its being touched upon, and if “Manual” mode is selected, then you have to touch and wake up the screen. Note: Unlock Mode cannot be changed from “Auto” to “Manual” when the Lock mode is set as “Blank Screen”. 8.1.1.2.
X915 Admin Guide Parameter Set-up: Screensaver Mode: select among three options “NONE”, “Blank”, and “Image”. “NONE” is selected when you want the screen to stay on without going in to screen saver mode; if “Blank” is selected, the screen will go black. If “Image” is selected, then the picture you uploaded will be shown as the screen saver. Screensaver Time (Sec): set the screen saver start time from 5 seconds up to 180 seconds.
X915 Admin Guide someone approaches without its being touched upon, and if “Manual” mode is selected, then you have to touch and wake up the screen. Deep Sleep Enabled: tick the check box if you want the screen to be turned off after the screensaver reaches the end of duration as predefined. Deep Sleep Interval (Min): set the screensaver time duration before the screen can be turned off.
X915 Admin Guide Note: The pictures uploaded should be in JPG format with 2M pixels maximum. Note: The previous pictures with a specific ID order will be overwritten when repetitive designation of pictures to the same ID order occurred. 8.1.3. Upload Device Booting Image You can upload the booting image to be displayed during the device’s booting process if needed. To configure the configuration on the web Device > Key/Display > Picture/File Import interface. AKUVOX SMART INTERCOM www.
X915 Admin Guide Note: The pictures uploaded should be in .png or .zip format 8.1.4. Home Screen Configuration You can change the home screen display through the configuration of tab name and tab arrangement on the device web Device > Key/Display > Key In Homepage Of The Building Theme interface. Parameter Set-up: Type: select the tab type corresponding to the index number which AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide indicates the tab position. For example, if you want to make Speed Dial tab to be displayed in position one, you can change the type in index number 1 to Speed Dial. And you can change another tab position accordingly. Name: enter a new name to replace the original type of name, but it does not change the attribute of the type. Note: Currently, tab icon selection can only be applicable to the Speed Dial Type. Volume and Tone Configuration AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 9.Volume and Tone Configuration Volume and tone configuration in X915 refers to the microphone volume, the AD volume, keypad volume, speaker volume, temper alarm volume and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. 9.1.1. Volume Configuration 9.1.1.1. Configure Volume on the Device You can adjust the microphone volume, speaker volume, keypad volume, and AD volume on the device.
Guide X915 Admin Parameter Set-up: Mic Volume: adjust the microphone volume according to your need. Speaker volume: adjust the loudspeaker volume according to your need. Keypad Volume: adjust the keypad volume for the button touch sound. AD Volume: adjust the announcement volume. Announcement can be, for example the open-door success announcement, ring-back sound, and other prompt sounds. Key Volume: adjust the volume for the button touch sound. 9.1.1.2.
X915 Admin Guide On the web interface, you can set the temper alarm volume, Mic volume, etc. To configure the configuration on the web Device > Voice interface. Parameter Set-up: Tamper Alarm Volume: set the tamper alarm volume from 0-15 according to your need. The default volume is “8”. Mic Volume: set the mic volume from 0-15 according to your need. The default volume is “8”. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Enabled: tick off the check box if you allow the adjustment to be made on the call volume on the talking screen during a call. Select On: select the which mic to be applied between left and right microphones. Tip: When the Call volume on the above web interface is enabled, you are allowed to adjust the call volume during the call session. 9.1.2.
Guide X915 Admin 10. Network Setting 10.1. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device either on the device or on the device web interface. To configure the language display on the device Setting > Network interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up: DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically. Static IP: select the static IP mode by checking off the DHCP check box.
X915 Admin Guide according to the IP address of the default gateway. Preferred&Alternate DNS Server: set up preferred or alternate DNS Server (Domain Name Server) according to your actual network environment. Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address, and the door phone will connect to the alternate server when the primary DNS server is unavailable.
X915 Admin Guide configure the configuration on the web Network > Advanced > Local RTP interface. Parameter set-up: Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 10.3.
X915 Admin Guide web Network > Advanced > Connect Setting interface. Parameter Set-up: Server Type: It is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore you are allowed to choose Cloud, SMDC in discovery mode.
Guide X915 Admin location information from the left to the right: Community, Unit, Stair, Floor, Room in sequence. Device extension: enter the device extension number for the device you installed. Device Location: enter the location in which the device is installed and used. 10.4. NAT Setting NAT (Network Address Translation) allows hosts in an organization’s private intranet to transparently connect to hosts in the public domain.
X915 Admin Guide Parameter Set-up: UDP Keep Alive Messages: If enabled, the device will send out the massage to the SIP server so that SIP server will recognize that if the device is in online status. UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin 11. Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. 11.1. IP call & IP Call Configuration IP calls and SIP calls can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you allow no IP call to be made on the device. 11.1.1.
Guide X915 Admin 11.1.2. IP Call Configuration To configure the IP direct call on the device Intercom > Basic > Direct IP interface. Parameter set-up: Enabled: tick the check box if you want to enable the IP call. Port: the direct IP Port is “5060” by default with the port range from 1-65535.
X915 Admin Guide 11.2. SIP Call &SIP Call Configuration You can make SIP call (Session Initiation Protocol) in the same way as you do for making the IP calls on the device. However, SIP call parameters related to its account, server, and transport type need to configured first before you can make calls on the device. 11.2.1. SIP Account Registration X915 series door phones support two SIP accounts that can all be registered according to your applications.
X915 Admin Guide Parameter Set-up: Display Name: configure the name, for example the device’s name to be shown on the device being called to. Register Name: enter the SIP account register Name obtained from the SIP account administrator. User Name: enter the user name obtained from SIP account administrator. AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin Password: enter the password obtained from the SIP account administrator. Server IP: enter the SIP server address for the SIP account selected. Server port: enter the SIP server port for communication. The SIP port is “5060” by default. 11.2.1.2. Configure SIP Account on the Web Interface To configure the configuration on the web Account > Basic > SIP Account interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up: Status: check to see if the SIP account is registered or not. Account Active: click Enable or Disable to activate or deactivate the registered SIP account. Display Name: configure the name, for example the device’s name to be shown on the device being called to. User Name: enter the user name obtained from SIP account administrator. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Account: select the exact account (Account 1&2) to be configured. Display Label: configure the device label to be shown on the device screen. Register Name: enter the SIP account register Name obtained from the SIP account administrator. Password: enter the password obtained from the SIP account administrator. 11.2.2. SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP server between intercom devices.
X915 Admin Guide Parameter Set-up: Preferred SIP Server: enter the primary server IP address number or its URL. Alternate SIP Server: enter the backup SIP server IP address or its URL. Port: set up SIP server port for data transmission. Registration Period: set up SIP account registration time pan. SIP re-registration will start automatically if the account registration fails during the registration time span. The default registration period is “1800”, ranging from 30-65535s.
Guide X915 Admin 11.2.3. SIP Call DND&Return Code Configuration DND (Do not disturb) setting allows you not to be disturbed by any unwanted incoming SIP calls. You can set up DND related parameters properly on the device web interface to block SIP calls you do not intend to answer. In the meantime, you can also define the code to be sent to the SIP server when you want to reject the call. To configure the configuration on the web Intercom > Call Feature > DND interface.
X915 Admin Guide calling device via SIP server. 404 for “Not found”; 480 for “Temporary unavailable” 486 for “busy here”. 11.2.4. Configure Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission.To configure the configuration on the web Account > Basic > Outbound Proxy Server interface.
Guide X915 Admin Preferred Server IP: enter the SIP address of the primary outbound proxy server. Port: enter the Port number for establish call session via the primary outbound proxy server Alternate Server IP: set up Backup Server IP for the backup outbound proxy server. Port: enter the Port number for establish call session via the backup outbound proxy server. 11.2.5.
X915 Admin Guide Parameter Setup: UDP: select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol. TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port.
X915 Admin Guide 11.3. Dial Options Configuration X915 series offers a variety of Dial options that allows you to have fast dial experience while relieving you off memory burden due to long and complex dial numbers. 11.3.1. Quick Dial by Number Replacement If you want to replace the long and complex dial number with a shorter number that can be memorized at greater ease and convenience for making calls, you can configure the dial number replacement on the device and on the device web interface.
Guide X915 Admin Rule > Add Replace Rule interface. Parameter Set-up: Account: select the account to which you want to apply dial number replacement. The account is “Auto” by default (to dial out from the account in which the dial number has been registered). You can select either account 1 or account 2 from which the number can be dial out. if you have registered the dial number in both Account 1 and Account 2, then the number will be called out from Account 1 by default.
X915 Admin Guide to replace. Replace 1/2/3/4/5: enter the dial number(s) you wish to replace. It supports up to 5 number maximum for the replacement on the device configuration. For example, if you replace five original dial numbers with a common short number such as “101” then the five intercom devices with the dial number will be called to at the same time when you dial 101. 11.3.1.2.
X915 Admin Guide Note: The check box for each line of “Prefix” should be checked before you can see the Edit tab, which you click to carry out the modification. 11.4. Call Auto-answer Configuration You can define how quick the door phone should response in answering the incoming SIP/IP call automatically by setting up the time related parameters. In addition, you can also define the mode in which the calls are to be answered (video mode or audio mode).
X915 Admin Guide Parameter Set-up: Auto Answer Delay: set up the delay time (from 0-5 Sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically. Mode: set up the video or audio mode you preferred for the automatic call answering. 11.5. Robin Call Configuration Robin Call is a function supported by Akuvox SmartPlus which releases a group of robin call numbers for the application.
X915 Admin Guide kitchen, bedroom, etc.) in sequential orders until the call is answered. Robin call sequence will complete as soon as the call is answered by any of the targeted extension device. To configure the configuration on the web Intercom > Basic > Sequence Call interface. Parameter Set-up: Enable: tick the check box if you want to enable the Robin call function. Timeout (Sec): click to select the call time interval in between the Robin call number in a targeted Robin Call group.
X915 Admin Guide Note: Robin Call function should be supported by SmartPlus, please contact Akuvox technical support for more information. 12. Call Settings 12.1.1. Maximum Call Duration Setting X915 series door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the calling automatically.
X915 Admin Guide Parameter Set-up: Max Call Time: enter the call time duration according to your need (Ranging from 2-30 min.). The default call time duration is 5 min. 12.1.2. Maximum Dial Duration Setting Maximum Dial duration is consisted of Maximum dial-in time duration and the maximum dial-out time. Maximum dial in time refers to the maximum time duration before the door phone hang up the call if the call is not answered by the door phone.
X915 Admin Guide Parameter Set-up: Dial In Time: enter the dial in time duration for you door phone (ranging from 30-120 Sec.) for example, if you set the dial in time duration is 60 seconds in your door phone, then the door phone will hang up the incoming call automatically if the call is not answered by the door phone in 60 seconds. 60 seconds is the dial in time duration by default. Dial Out Time: enter the dial in time duration for your door phone (ranging from 5-120 Sec.
X915 Admin Guide X915 series supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of the sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. To configure the configuration on the web Account > Advanced > SIP Account interface.
X915 Admin Guide PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 12.1.3.2. Video Codec Configuration X915 series support H264 codec that provides a better video quality at much lower bit rate with different video quality and payload. To configure the configuration on the web Account > Advanced > Video Codec interface. Parameter set-up: Name: Check to select the H264 video codec format for the door phone video stream. H264 is the video codec by default.
X915 Admin Guide Resolution: select the code resolution for the video quality among four options: “QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your actual network environment. The default code resolution is 4CIF. Bitrate: select the video stream bit rate (Ranging from 320-2048). The greater the bitrate, the data transmitted in every second is greater in amount therefore the video will be clearer. While the default code bitrate is 2048.
X915 Admin Guide and other intercom device for the third party integration. To configure the configuration on the web Account > Advanced > DTMF interface. Parameter Set-up: Mode: select DTMF mode among five options: “Inband”, “RFC2833”, “Info+Inband” and “Info+RFC2833” based on the specific DTMF transmission type of the third-party device to be matched with as the party for receiving signal data.
X915 Admin Guide Payload: set the payload according the specific data transmission payload agreed on between the sender and receiver during the data transmission. 13. Phone Book Configuration AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 13.1. Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device directly. To configure the phone book on the device Setting > Tenants interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up: Group: click the green tab to select the group name you have created. You cannot select the group name If no group name has been created. Name: enter the contact name, which is required Phone: enter the phone number of the contact, which is required. Email: enter the contact’s Email, which is optional. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Account: select and assign the group name to an account. If you select default option, then the contact number will be call out from SIP account 1 if the contact number are set up in both SIP Account 1 and 2. Note: Only the SIP numbers of the contacts can be called out through SIP account. IP numbers are not valid for this application. Group must be created first before you can select or change the Group. 13.2. Phone Book Configuration on the Web Interface 13.2.1.
X915 Admin Guide 13.2.2. Contact List Configuration on the Web Interface Contact can also be configured on the web interface where you can also upload the contact pictures if needed. To configure the configuration on the web Tenants > Tenants List interface. Parameter Set-up: Priority of Call: set the priority of call among four options: “Null”, “Firstly”, “Secondary”, “Lastly”. This feature is mainly applicable AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide to the contacts in a specific contact group. For example, if you set the priority of call for one of the contacts in a specific contact group as “Firstly” then the contact will be the first to be called to among all the contacts in the same contact group when someone press on the contact group for making a group call. Note: Priority of Call of a contact cannot be set when the contact does belong to any contact group. Note: The contact file format for import should be in .vcf, .
X915 Admin Guide Tenants List > Tenants List Setting interface. Parameter Set-up: Show Tenants of Local Group Enabled: tick or untick the check box to control the display the of the group label. If you untick the check box, then only the group tab will be displayed while the contact tab will be concealed and vice versa. Show Cloud Tenants Enabled: tick the check box to show the cloud tenants in the tenants list. And when you untick the check box, the cloud tenants will be concealed.
Guide X915 Admin the sequence of the ASCII code. When you select Room No., the tenants will be sort according to their room numbers. Click Tenants to Dial Out: tick the check box to enable the dial-out by pressing the contact tab. When this function is enabled, you can press anywhere on the contact tab to dial out. This function will be disabled when you untick the check box, and when it is disabled, you need to press the Call icon in the middle of the tab to dial out.
Guide X915 Admin contact tab will be widened. And the tab will turn to normal size when you untick the check box. Hide Group Label for Contact List: tick or untick the check box to control the display the of the group label. If you untick the check box, then only the contact tab will be displayed while the group tab will be concealed and vise versa. Contact List Search Box Visibled: tick or untick the check box to control the display of the “Tap here to search field”on the top of the screen.
X915 Admin Guide 14. Relay Setting 14.1. Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Access Control > Relay interface. Parameter Set-up: Trigger Delay (Sec): set the relay trigger delay timing (Ranging from 1-10 Sec.) For example, if you set the delay time as “5” Sec. Then the relay will not be triggered until 5 seconds after you press AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide “unlock” tab. Hold Delay (Sec): set the relay hold delay timing (Ranging from 1-10 Sec.) For example, if you set the hold delay time as “5” Sec. Then the relay will be delayed for 5 seconds after the door is unlocked. DTMF Mode: select the number of DTMF digit for the door access control (Ranging from 1-4 digits) For example, you can select 1 digit DTMF code or 2-digit DTMF code etc., according to your need.
X915 Admin Guide closed (NC) If the relay status is high, then it is in Normally Open status (NO). Relay Name: name the relay switch according to your need. For example, you can name the relay switch according to where the relay switch is located for the convenience. Note: Only the external devices connected to the relay switch needs to be powered by powered adapters as relay switch does not supply power.
Guide X915 Admin also control the door access using the network-based web relay on the device and on the device web interface. 14.2.1. Configure Web Relay on the Web Interface Web relay needs to set up on the web interface where you are required to fill in such information as relay IP address, password, web relay action etc. Before you can achieve the door access via web relay. To configure the configuration on the web Access Control > Web Relay interface.
X915 Admin Guide Type: select among three options Disabled, WebRelay, and Both. Select Webrelay to enable the web relay. Select Disable to disable the web relay. Select Both to enable both local relay and web relay. IP Address: enter the web relay IP address provided by the web relay manufacturer. User Name: enter the User name provided by the web relay manufacturer. Password: enter the password provided by the web relay manufacturer.
Guide X915 Admin unlocked via DTMF code, the action command will be sent to the web relay automatically. Web Relay Extension: enter the relay extension information, which can be a SIP Account user name of an intercom device such as an indoor monitor, so that the specific action command will be sent when unlock is performed on the intercom device, while this setting is optional. And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2.
X915 Admin Guide 14.2.2. Configure Web Relay Configuration on the Device You can also assign a specific web relay to a resident for the door access based on order of the web relay set up on the web Setting > User > Add interface. 15. Door Access Schedule Management AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 15.1. Configure Door Access Schedule You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created. Moreover, you can edit your door access schedule if needed. 15.1.1.
Guide X915 Admin To create a weekly schedule: AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin To create a longer period schedule: 15.1.2. Import and Export Door Access Schedule AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide In addition to creating door access schedule separately, you can also conveniently import or export the schedules in order to maximize your door access schedule management efficiency. To configure the configuration on the web Setting > Schedule > Schedule > Import interface. Note: It only supports .xml format file for importing and exporting the schedule. 15.1.3.
X915 Admin Guide on the web Setting > Schedule interface. 16. Door Unlock Configuration X915 series door phone offers you three types of door access via PIN code, RF card and Facial recognition. You can configure them on the device and web interface. Moreover, you can import or exporting the configured files to maximize your RF card configuration efficiency. 16.1.
X915 Admin Guide 16.1.1. Configure Public PIN code You can configure and modify a total of 3 sets of separate PIN codes on the device web Access Control > PIN Setting > Public PIN interface. Note: Public PIN code will not valid until the function is turned on. 16.1.2. Configure Private PIN Code on the Device You can configure door access by Private PIN code on the device by entering the user’s name and the PIN code for the door access.
X915 Admin Guide 16.1.3. Configure Private PIN Code on the Web Interface On the web interface, you can not only set up PIN code, but also set and select the door access schedule that you created for the validity of the PIN Code access during a certain time span you scheduled. In addition, you can set the limit for the total number of valid PIN code door access. To configure the configuration on the web Access Control > User interface. AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin Select door access Schedule for Private PIN Code door access: Parameter Set-up: Validity Term: select validity term among three options: “Always”, “Schedule” and “Never”. if you select “Always”, then the door access via PIN code will always be valid with no restriction. If you select “Schedule”, then you are required to select among the AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide created schedule for user-based PIN code access. If you select “Never” than the PIN code access will never be valid. Times: set the total number of valid PIN code access allowed. Note: This step is applicable to door access by RF card and Facial recognition as they are identical in configuration. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 16.1.4. Configure Private PIN Access Mode X915 series door phone offers you two types of access modes for private PIN code access, namely “PIN” and “APT#+PIN”. To configure the configuration on the web Access Control > PIN Setting > Private PIN interface. Parameter Set-up: Display Mode: select access mode between “QR Code” and “Keyboard”. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Note: QR Code can only be applicable when the device is added to the Akuvox SmartPlus. To configure the Display Mode and PIN Mode: Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide PIN Mode: select access mode between “PIN” and “APT#+PIN”. if you select “PIN” then you are only required to enter PIN code directly for the door access, while if you select “APT#+PIN”, then you are required to enter the Apartment Number first before entering your PIN code for the door access. Note: APT+PIN can only be applicable when the device is added to the Akuvox SmartPlus. 16.2. Configure RF Card for Door Unlock 16.2.1.
X915 Admin Guide Note: Please refer to PIN code access schedule selection for the RF card user(s)-specific door access. Note: RF card with 13.56 MHz and 125 KHz can be applicable to the door phone for the door access. 16.2.2. Configure RF Card on the device AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide You can configure the RF card directly on the device for the door access while setting up the time schedule for the validity of the RF card access along with the web relay that can be trigger with RF card etc. To configure the language display on the device Setting > User > Add interface. 16.2.3.
X915 Admin Guide configure the configuration on the web Access Control > Card Setting interface. Parameter Set-up: IC-Card Display Mode: select the card format for the ID Card for the door access among five format options: 8H10D, 6H3D5D(W26), 6H8D, 8HN, and 8HR. The card code format is 8HN by default. 16.3. Configure Facial Recognition for Door Unlock 16.3.1. Configure Facial Recognition on the Device AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide You can configure door access by facial recognition on the device by entering the user’s name and register your facial ID on the device for the door access. To configure the language display on the device Setting > User > face interface. 16.3.2. Configure Facial Recognition on Web Interface X915 series door phone allows you to adjust facial recognition accuracy, recognition intervals according to your actual need. And AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide you can also improve the recognition quality and user experience through the basic facial recognition setting. To configure the configuration on the web Access Control > Face Setting interface. Parameter Set-up: Face Recognition: click on Enable to turn on the facial recognition function. Facial recognition is enabled by default.
X915 Admin Guide Recognize Option: click to select the facial recognition accuracy level among four options: Low, Normal, High, Highest. For example, if you select Highest then there will be the least possibility that someone else will be mistaken for you by mistake or in another way round in the facial recognition. Antispoofing Option: select Anti-spoofing level among four options: Low, Normal, High, Highest.
X915 Admin Guide data on the web Access Control > User interface. 16.5. Import and Export User Data of Access Control X915 series support User Data of access control to be shared among Akuvox X915 series door phones through import and export while you can also export the facial data out of the door phone and then import to a third-party device. To configure the configuration on the web Access Control > User > Import/Export User interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 16.6. Configure Bluetooth for Door Unlock You can also gain the door access by mobile phone with Bluetooth which is used together with Akuvox SmartPlus. You can shake the mobile phone closer to the door phone for the door access. To configure the configuration on the web Access Control > BLE Basic interface. Parameter Set-up: BLE Enable: enable or disable the Bluetooth function. Bluetooth is turned off by default.
Guide X915 Admin Open Door Interval (Sec): select the time interval between every two Bluetooth door accesses. 16.7. Configure Open Relay via HTTP for Door Unlock You can unlock the door remotely without approaching the device physically for the door access by typing in the created the HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To configure the configuration on the web Access Control > Relay > Open Relay via HTTP interface.
X915 Admin Guide Enable: enable the HTTP command unlock function by clicking on Enable field. User Name: enter the user name of the device web interface, for example “Admin”. Password: enter the password for the HTTP command. For example: “12345”. Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=ad min&Password=12345&DoorNum=1 Note: DoorNum in the HTTP command above refers to the relay number #1 to be triggered for the door access. 16.8.
X915 Admin Guide QR code is another option for door access. If you want to apply QR code access, you need to enable the QR code function. To configure the configuration on the web Access Control > Relay > Open Relay via QR Code interface. Note: The function should work with Akuvox SmartPlus. For more information, please contact Akuvox technical support. 16.9.
X915 Admin Guide Parameter Set-up: Trigger Electrical Level: select the trigger electrical level options between “High” and “Low” according to the actual operation on the exit button. Action to Execute: select the method to carry out the action among four options: FTP, Email, HTTP, TFTP. Http URL: enter the URL if you select the HTTP to carry out the action. Action Delay: set up the delay time when the action is carried out. For example, if you set the action delay time at 5 seconds.
X915 Admin Guide the corresponding actions will be carried out 5 minutes after your press the button. Execute Relay: set up relays to be triggered by the input. Door Status: display the status of input signal. 16.10.Configure Reception Tab for Door Unlock In the device home screen, X915 series door phone provide residents and visitors a quick door access by pressing the Reception tab on the bottom of the home screen.
X915 Admin Guide Parameter Set-up: Open Relay: select the relay(s) to be triggered by pressing the Reception Icon. Action To Execute: tick the check box to enable HTTP option. HTTP URL: enter the URL command to be sent for the door access. For example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=ad min&Password=12345&DoorNum=1 16.11.
Guide X915 Admin the screen to unlock the door for visitors etc., during a call. To configure the configuration on the web Account > Advanced > DTMF interface. Parameter Set-up: Type: select DTMF type among five options: “Inband”, “RFC2833”, “Info+Inband” and “Info+RFC2833” according to you need. How to Notify DTMF: select among four options: “Disable” “DTMF” “DTMF-Relay” “Telephone-Event” according to your need. DTMF Payload: select the payload 96-127 for data transmission identification.
X915 Admin Guide Note: Please refer to the chapter refer to the chapter Configuring DTMF Data Transmission for the specific DTMF code setting. Intercom devices involved must be consistent in the DTMF type otherwise DTMF code cannot be applied. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 17. Security 17.1. Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed. 17.1.1.
X915 Admin Guide 17.1.2. Configure Tamper Alarm on the Web Interface You can also set up the temper alarm function in terms of switching on the function and setting up the gravity sensor sensitivity to suit your need. To configure the configuration on the web Security > Basic > Tamper Alarm interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 17.2. Motion Detection 17.2.1. Configure Motion Detection on the Device You can turn on the motion detection and set up the motion detection interval on the device Advanced Setting > Surveillance > Motion screen. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Parameter Set-up Interval: set the time interval for the motion detection. If you set the default time interval as “10” Sec, then the motion detection time span will be 10 seconds.
X915 Admin Guide To be more specific, the first trigger point can be calculated as the “Time interval minus three”. 17.2.2. Configure Motion Detection on the Web Interface On the device web interface, you can not only configure the time interval but also the motion detection sensitivity and notification type when the motion detection action is triggered. To configure the configuration on the web Surveillance > Motion > Motion Detection Options interface.
X915 Admin Guide the motion detection function. Notification: select the notification type between FTP and Email. If you select “FTP”, then the notification will be sent in FTP to a designated serve while if you select “Email” then the notification will be sent in the form of emails when motion detection action is triggered. Time Interval: set the time interval in the same away as you do on the device. Detection Accuracy: set the detection accuracy for the detection sensitivity.
X915 Admin Guide If you want to receive the security notification via email, you can configure the Email notification on the web Setting > Action > Email Notification interface properly. Parameter set-up: Sender's email address: enter the sender’s email address from which the email notification will be sent out. Email Send Name: enter the name of the email sender. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Receiver's Email Address: enter the receiver’s email address. Receiver’s Email Name: enter the name of the email receiver. SMTP Server Address: enter the SMTP server address of the sender. SMTP User Name: enter the SMTP user name, which is usually the same with sender’s email address. SMTP Password: configure the password of SMTP service, which is same with sender’s email address. Email Subject: enter the subject of the email.
X915 Admin Guide 17.3.2. FTP Notification Setting If you want to receive the security notification via FTP, you can configure the FTP notification on the web Setting > Action > FTP Notification interface properly. Parameter Set-up: FTP Server: enter the address (URL) of the FTP server for the FTP notification. FTP User Name: enter the FTP server user name. FTP Password: enter the FTP server password. FTP Path: enter the folder name you created in FTP server. AKUVOX SMART INTERCOM www.
X915 Admin Guide 17.3.3. TFTP Notification Setting If you want to receive the security notification via TFTP, you can configure the TFTP notification on the web Setting > Action > TFTP Notification interface properly. Parameter set-up: TFTP server: enter the address (URL) of the TFTP server for the FTP notification 17.4. Web Interface Automatic Log-out You can set up the web interface automatic log-out timing, requiring AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin re-login by entering the user name and the passwords for the security purpose or for the convenience of operation. To configure the configuration on the web Security > Basic > Session Time Out interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 18. Monitor and Image 18.1. RTSP Stream Monitoring X915 series door phone support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtain the the real time audio/ video (RTSP stream) from the door phone using the correct URL. 18.1.1. RTSP Basic Setting To configure the configuration on the web Surveillance > RTSP > RTSP Basic interface. 18.1.2. RTSP Stream Setting AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide You can select the video codec for the RTSP stream. You can also configure video resolution and bitrate etc. for H.264 codec based on your actual network environment on the web Surveillance > RTSP > RTSP Stream interface. To configure the parameters for H.264 codec on the web Surveillance > RTSP > H.264 Video Parameters interface. Parameter Set-up: Video Resolution: select video resolutions among seven options: AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin “QCIF”, “QVGA”, “CIF”, “VGA”, “4CIF”, “720P”, and “1080P”. The default video resolution is “720P. and the video from the door phone might not be able to be shown in the indoor monitor if the resolution is set higher than “720P”. Video Framerate: “25fps” is the video frame rate by default. Video Bitrate: select video bitrate among six options: “128 kbps”, “256kbps”, “512 kbps”, “1024 kbps”, “2048 kbps”, “4096 kpbs” according to your network environment.
X915 Admin Guide the second video stream channel. While the second video stream channel is “512 kpbs” by default. 18.2. MJPEG Image Capturing X915 series allow you to capture the Mjpeg format monitoring image if needed. You can enable the MJPEG function and set the image quality on the web Surveillance > MJPEG interface. Parameter Set-up: Enabled: tick the check box to enable the Mjpeg service.
X915 Admin Guide After the MJPEG service is enabled, you can capture the image from the door phone using following three types of URL format: http:// device ip:8080/picture.cgi http://device ip:8080/picture.jpg http://device ip:8080/jpeg.cgi For example, if you want to capture the JPG format image of door phone with the IP address: 192.168.1.104, you can enter “http://192.168.1.104:8080/picture.jpg” on the web browser 18.3.
X915 Admin Guide configuration on the web Surveillance > ONVIF interface. Parameter Set-up: Discoverable: tick the check box to enable the Discoverable ONVIF mode. If you select “Discoverable” then the video from the door phone camera can be searched by other devices. User Name: enter the user name. The user name is “admin” by default. Password: enter the password. The password is “admin” by default.
X915 Admin Guide For example: http://IP address:80/onvif/device_service Note: Fill in the specific IP address of the door phone in the URL. 18.4. Live Stream If you want to check the real-time video from the X915 series door phone, you can go to the device web interface to obtain the real-time video or you can also enter the correct URL on the web browser to obtain it directly. To view the real time video on the web Surveillance > Live Stream interface.
Guide AKUVOX SMART INTERCOM X915 Admin www.akuvox.
X915 Admin Guide 19. Logs 19.1. Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device if needed. To check the call log on the web Intercom > Call Log interface. Parameter Set-up: Save Call Log Enabled: tick the check box to enable the call log function. AKUVOX SMART INTERCOM www.akuvox.
Guide X915 Admin Call History: select call history among four options: “All”, “Dialed”, “Received”, and “Missed” for the specific type of call log to be displayed. Start Time ~ End Time: select the specific time span of the call logs you want to search, check, or export. Name/Number: select the “Name” and “Number” options to search call log by the name or by the SIP or IP number. 19.2.
X915 Admin Guide Parameter Set-up: Save Door Log Enabled: tick the check box to enable the door log function. Status: select between “Success” and “Failed” options to search for successful door accesses or Failed door accesses. Start Time ~ End Time: select the specific time span of the door logs you want to search, check, or export. Name/Code: select the “Name” and “Code” options to search door log by the name or by the PIN code. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 20. Debug 20.1. System Log for Debugging System log in the door phone can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging, you can set up the function on the web Upgrade > Diagnose > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.
X915 Admin Guide level is, the more complete the log is. Export Log: click the Export tab to export temporary debug log file to a local PC. Export Debug Log: click the Export tab to export debug log file to a local PC. Remote System Log: select “Enable” or “ Disable” if you wan to enable or disable the remote system log. Remote System Server: enter the remote server address to receive the device log. And the remote server address will be provided by Akuvox technical support. 20.2.
X915 Admin Guide Diagnose > PCAP interface properly before using it. Parameter Set-up: Specific Port: select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default. PCAP: click Start tab and Stop tab to capture a certain range of data packets before clicking Export tab to export the data packets to your Local PC.
Guide X915 Admin packet captured reached the maximum capturing capacity of 1MB. 21. Firmware Upgrade Firmware of different versions for X915 series door phone can be upgraded on the device web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Note: Firmware files should be .zip format for upgrade. 22. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Diagnose > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide 23. Auto-provisioning via Configuration File Configurations and upgrading on X915 series door phone can be done on the web interface via one-time auto-provisioning and scheduled auto- provisioning via configuration files, thus saving you from setting up configuration needed one by one manually on the door phone. 23.1. Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers.
X915 Admin Guide 23.2. Configuration Files for Auto-provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning. The difference between the two types of configuration files is shown as AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide below: General configuration provisioning: a general file is stored in a server from which all the related devices will be able to download the same configuration file to update parameters on the devices. For example: r000000000915.cfg. MAC-based configuration provisioning: MAC-based configuration files is used for the auto-provisioning on a specific device as distinguished by its unique MAC number.
X915 Admin Guide 23.3. AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule. To configure the configuration on the web Upgrade > Advanced > Automatic Autop interface. Parameter Set-up: Mode: select “Power on”, “Repeatedly”, “Power On + Repeatedly”, and “Hourly Repeat” as your Autop schedule.
Guide X915 Admin time it boots up. Select “Repeatedly”, if you want the device to perform Autop according to the schedule you set up. Select “Power On + Repeatedly” if you want to combine Power On Mode and Repeatedly mode, it would enable the device to perform Autop every time it boots up or according to the schedule you set up. Select “Hourly Repeat” if you want the device to perform Autop every hour. 23.4.
X915 Admin Guide 23.5. DHCP Provisioning Configuration Auto-provisioning URL can also be obtained using DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code. If you want to use Custom Option as defined by users with option code range from 128-255), you are required to configure DHCP Custom Option on the web interface. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Note: The custom Option type must be a string. The value is the URL of TFTP server. Parameter set-up: Custom Option: enter the DHCP code that matched with AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide corresponding URL so that device will find the configuration file server for the configuration or upgrading. DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 66 with the update server URL in it.
Guide X915 Admin 23.6. Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file. If an autop schedule is set up, the door phone will perform the auto provisioning on a specific timing according to autop schedule you set up. In addition, TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration.
X915 Admin Guide Parameter set-up: URL: set up tftp,http,https,ftp server address for the provisioning User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank. Password: set up a password if the server needs a password to be accessed to otherwise leave it blank. Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file.
X915 Admin Guide MAC-based auto provisioning configuration file. Note: AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. Note: Server Address format: TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.19/ ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/ (use the default port 80) http://192.168.0.
X915 Admin Guide 24. Integration with Third Party Device 24.1. Integration via Wiegand If you want to integrate the X915 series door phone with the third-party devices via Wiegand. To configure the configuration on the web Access Control > Card Setting > Wiegand interface. Parameter Set-up: Wiegand Display Mode:select Wigand Card code format among 8H10D; 6H3D5D; 6H8D; 8HN; 8HR. AKUVOX SMART INTERCOM www.akuvox.
X915 Admin Guide Wiegand Card Reader Mode: set the Wiegand data transmission format among three options: Wiegand 26, Wiegand 34, Wiegand 58. The transmission format should be identical between the door phone and the device to be integrated. Wiegand Transfer Mode: set the Transfer mode between Input or Output if the door phone is used as a receiver, then set it as Input for the door phone and vice versa.
X915 Admin Guide 25. System Reboot&Reset 25.1. Reboot If you want to restart the device system, you can operate it on the device web interface as well. Moreover, you can set up schedule for the device to be restarted. To restart the system setting on the web Upgrade > Basic interface. 25.2. Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Guide AKUVOX SMART INTERCOM X915 Admin www.akuvox.
X915 Admin Guide 26.
X915 Admin Guide PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP: Simple
X915 Admin Guide 27. FAQ Q1: How to obtain IP address of R2X A1: ✔ For devices with single button - E21/ R20/ R23/ R26: While E21/ R20/ R23/ R26 power up normally, hold the call button for 5 seconds after the statue LED turns blue and it will enter IP announcement mode. In announcement mode, the IP address will be announced repeatedly. Press call button again to quit the announcement mode.
X915 Admin Guide ✔Common method: Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
X915 Admin Guide the exported face data . A5:Please confirm the following steps: The import format is zip. 1. After you export, you need to unzip the .tgz folder, then make the unziped folrder into .zip again. Q55: Which version of ONVIF does R20 and X915 support? A55: Onvif 18.04 profiles Q6: Do door phones support these card types? Prox, Legacy iClass, iClassSE, HID Mifare, HID DESFire, and HID SEOS A6: Sorry, they are not supported. They need to be implemented via hardware modifications.
X915 Admin Guide 28. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.