User's Manual

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1. Press and hold down the Z-Wave Mode button on the

Alarm.com module.

2. The Z-wave light on the Gsm Module will begin

flashing a 4-blink pattern to indicate that the module

is in Add mode.

3. Press and hold down the Z-Wave Mode button (for ~2

seconds) again to enter Delete/Exclusion mode. The

Z-Wave light on the Alarm.com module will change

from a 4-blink pattern to a 2-blink pattern to indicate

that the module is currently in Delete mode.

5. Press the appropriate button(s) on the Z-Wave device

to delete it from the network. For most devices, this

involves just a quick press of the device button.

6. Observe the Z-Wave light on the Alarm.com module.

The yellow Busy light will become solid and stay solid

for 1 minute once the device has been deleted

successfully. (Once you’ve pressed the button on the

device, it may take up to 5 seconds for the light to

become solid.)

7. To delete another device, you can repeat the steps

above. (You do NOT need to wait for the solid Z-

Wave light to go out before doing this.)

Troubleshooting Z-Wave

If there is an error, or the two minute time limit

expires when adding a device, the panel will issue

a single low-pitch beep and the LCD will display “Z:

Timeout/Error”. Try the following troubleshooting

steps:

• If the device is already part of a Z-Wave network

(whether the existing network or an old network) ,

it cannot be added again. If you suspect the device

you are adding may already have been added to

a network, first try deleting (“excluding”) it from its

network and then try adding it again. If you

receive a Timeout/Error message when trying to

delete the device, it’s likely the issue is range

• You may need to move the device closer to the

panel (or vice versa) while adding it, or use a

portable controller to add it.

• Other 900 MHz wireless devices may be

interfering with the Z-Wave messages. Try moving

or replacing any 900 MHz headsets, cordless

phones, baby monitors, wireless speaker

extenders, IR remote control extenders, or similar

devices. Or, try changing the channel used by

these devices.