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Impassa Broadband Module| Installation Guide

Impassa Broadband Module

INSTALLATION GUIDE

Introduction

The Alarm.com Broadband Module for DSC Impassa allows the Impassa panel to

be connected to Alarm.com via an Ethernet connection for customers in poor

cellular reception areas. This module is designed to be easy to install and use,

and it offers support for Alarm.com’s extensive set of security, monitoring,

signaling, and control features.

Contact Information

For additional information and support on Alarm.com products and services,

please visit www.alarm.com/dealer or contact Alarm.com technical support

at 1-866-834-0470.

Overview

•

The broadband module is compatible ONLY with the Impassa panels.

•

All of the customer features are identical to the features your

customers are used to with their cellular modules with the exception of

two-way voice over GSM. Two-way voice over GSM is not supported

on the broadband module.

•

Your customer’s cable/DSL internet modem and router must have

power in order for the broadband module to send signals. Unlike

Alarm.com’s module, these devices cannot run off the control panel’s

battery backup. Note that if the router is connected to a backup

battery, powersave mode will not go into effect if power is lost.

•

The broadband module must be installed behind a router. The

customer’s router must have DHCP enabled and MAC filtering disabled

for the broadband module to connect to Alarm.com’s backend. (Note:

These are the default settings on most routers.)

Account Creation

Before installing an Alarm.com Broadband Module in an Impassa system,

a new customer account needs to be created with Alarm.com. We

recommend creating the account at least 24 hours in advance of installation

to ensure that the radio is activated prior to installation.

To activate an account go to www.alarm.com/dealer and login. Under the

“Customers” heading at the top left of the page click on “Create New

Customer”. You will need the following customer information to create the

account:

• Customer Address

• Customer Phone Number

• Customer E-mail

• Preferred login name for the customer

• Alarm.com Radio Serial Number

At the end of the account creation process you will be able to print a

Welcome Letter for the customer that has their login information and

temporary password for the Alarm.com website.

Installation

Follow these guidelines during installation:

• Do not exceed the panel total output power when using panel power

for the Broadband Module, hardwired sensors, and /or sirens. Refer to

the specific panel installation instructions for details. Only one

Alarm.com Broadband Module can be used per Impassa panel.

Tools and supplies needed

You will need the following tools and supplies:

• Small flat-head and Phillips screwdrivers

• Screws (included)

• 16 pin ribbon cable (included)

Module Insertion and Antenna Installation

Note: Refer to this section only if the panel did not come pre-installed with

the module.

Before installing the module, disconnect the battery and AC power from the

panel.

1) Open the panel by removing the cover screw then insterting a small

slotted screwdriver between the front and back covers and gently twisting to

separate.

Figure 1: Front View of Impassa Panel

2) The module compartment can be found behind the front panel that

swings down, to the right of the battery compartment as seen in Fig. 2

below.

Figure 2: Module Compartment for Impassa Panel

3) Insert the module by angling the end of the module downwards, making