User Manual

Alarm.com Image Sensor Installation Guide
4 Copyright © 2017 Alarm.com. All rights reserved. Rev 3.5
Sensor daughterboard antenna is correctly routed as indicated in step 5 of the
installation procedure.
Replace Batteries: Check battery level at the panel (under “Image Sensor Settings”)
and install fresh sensor batteries.
Images Not Captured
Verify Sensor Rules: Make sure the sensor initialization process has been completed.
On the Dealer Website, verify rules have been confirmed using the “Rules Confirmed”
column. If not, resend Image Sensor rules.
Enable Auto Uploads: During the first four hours after any sensor is enrolled onto the
system, alarm images will not automatically be uploaded to Alarm.com. Automatic up-
loads are automatically enabled after four hours. Enable uploads sooner from the
Dealer Website.
False Motion Activations
Check Environmental Elements: Heating or cooling elements may adversely affect
sensor performance. Test sensor with and without these elements to determine
interference. Check if there are any reflective surfaces facing the device (e.g. mirror).
Check Sensor Positioning: The sensor may not be properly positioned to capture the
desired motion. Check horizontal positioning of sensor and re-mount as necessary.
Check PIR Sensitivity Setting: Verify that the proper sensor motion profile has been
selected through the setup menu or select a less sensitive profile.
REGULATORY INFORMATION
Changes or modifications not expressly approved by Alarm.com can void the user’s authority to operate
the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with the FCC and ISED Canada RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This device must not be collocated or operating in conjunction with any other antenna or transmitter.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec
une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire
de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
FCC ID:YL6-143IS300 IC: 9111A-143IS300