User manual

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14. Troubleshooting
Error Remedy
The device does not switch on. Check if the power adaptor is connected
properly.
System freezes 1. Disconnect the power plug for 1 minute, then restart the
device.
2. If the error has then not been resolved, reset the unit
to the factory setting (see chapter „12.5. Factory reset“)
No sound. 1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker
from the connector jack.
No network connection can be
established.
1. Check the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and
make the connection again at the device.
4. A rewall is activated on the network – set the
respective program in such a way that access
is possible.
5. Reboot the router
WiFi connection cannot be
established.
1. Check the availability of WLAN network on the
router.
2. Place the device closer to the router.
3. Make sure the password is correct.
Internet station is not playing. 1. Check the network as well as the access point
and rewall.
2. The station may not be available currently, try
it again later or select another station.
3. The link of the station is changed or the
station no longer transmits – ask the provider
for information.
4. The link of manual added station is not
correct, make sure it is correct and re-enter.
Hiss in FM mode 1. Check/move the FM antenna.
2. Move the radio.
No stations available / burbling
/ intermittent in DAB mode.
1. Move the radio.
2. Rescan local stations only (high-strength).
3. Check the local DAB coverage.
Alarm does not work. 1. Switch on the alarm.
2. Due to the volume setting, refer to the
solutions of “No sound”.
3. The source of alarm was set to be station but
there is no network connection. Change the
source of alarm or recongure the
connection.