Instructions

23
English
13. Warranty information
We are obliged to include information on disposal, legal warranty provisions and EC declarations
of conformity with instructions on the use of devices in various countries in the scope of supply of
every device.
This information can be found below.
Legal warranty for 2 years from the date of purchase
The seller of this device grants you a legal warranty of two years from the date of purchase of the
device. This warranty covers all failures that occur due to defective components or faulty functions
within the warranty period, other than failures resulting from normal wear and tear, such as used
batteries, scratches on the screen, housing defects, broken antennas, as well as defects due to
external effects such as corrosion, overvoltage due to improper external power supply or use of
unsuitable accessories. The warranty also excludes failures resulting from improper use of the
device.
In the event of a warranty claim, please contact the dealer from whom you purchased the device or
our service partner without delay. The dealer will either repair or replace your device, or it will refer
you to a specialist service centre.
If you send in your device, please do not forget your purchase receipt as proof of the date of
purchase and describe the fault that occurred as accurately as possible.
14. Service address and technical hotline
(for devices purchased in Germany)
Alan Electronics GmbH
Service
Daimlerstraße 1 g
63303 Dreieich
Germany
You can call our service hotline at
[phone] (at a fee of the German landline network)
or email us et [e-mail]
Before you send us back a supposedly defective device in the event of a problem, you can save
your time and shipping costs by using our hotline service for support.
Print errors excepted.
Information in this manual is subject to change without notice.
© 2020 Alan Electronics GmbH-Daimlerstraße 1 g-63303 Dreieich-Germany