User manual

Other useful information
Service Address & Download
Here you find the details where to download our collection of service hints and documentation. Our
technical documentation is updated regularly. You can download the latest versions of user
manuals, technical documents and also the dual language original Declaration of Conformity, as
well as service hints or FAQ’s from:
http://service.alan-electronics.de
Service Address (for scanners sold in Germany)
PST professional support technologies GmbH
Breitscheider Weg 117a
D - 40885 Ratingen
e-mail: [e-mail]
Hotline: [phone]
The service hotline can be reached from the German fixed telephone network (14 Cent per minute)
or mobile networks (45 Cent or less per minute).
In any case we recommend to contact the hotline before returning any scanner. In many cases
problems can already cleared by a simple phone call. In special cases, our Hotline can as well tell
you the nearest or most fast repair possibility for your scanner, or issue a repair number by phone.
Customers in other countries contact their local distributor for any service matter.
Recycling of Electronic Items
European regulations request that electronic items must be recycled at the end of their
life cycle.
Please no not dispose this scanner into normal household trash.
If you should once do not need your scanner any more, please give it to the local
electronics waste collection station. The recycling organizations are financed by the
industry- so please accept this convenient and environment-friendly way of recycling
electronics items.
European Warranty regulations
The European Warranty regulations are valid for all sales in Europe. The warranty covers hard- and
software functions under the restrictions of the European directives.
The distributor, dealer or retail shop warrants to the original retail purchaser of this product that
should this product or any part of it, under normal use and conditions, be proven defective in
material or workmanship within 2 years from the date of original purchase, such defects will be
repaired or replaced with a new or reconditioned product (at the company’s option) without charges
for parts and repair labour. To obtain repair or replacement within terms of European warranty rules,
the product is to be delivered with proof of warranty coverage (e.g. a copy of your bill of sale),
specification of defect(s), to the distributor, dealer or our authorized repair partner.
The warranty is not valid for products or parts which have suffered or been damaged through
alteration, improper installation, not intended use, mishandling, misuse, neglect or accident. Not
covered by this warranty are wrong or not approved accessory items like batteries, external power
supplies, broken antennas, broken belt clips or damaged acrylic glass windows and cabinet parts.
Damages through lightning or over-voltage situations via antenna and power connectors are not
covered by this warranty.