Instructions

Table Of Contents
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Use one of the following:
Press the hold key.
Hold
Press the softkey under the following label:
Hold
.
Recover the call on hold:
Use one of the following:
Press the hold key.
Retrieve
Press the softkey under the following label:
Retrieve
.
Press the dedicated account key with call-on-hold icon.
4.22 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Use one of the following:
Swap
Press the softkey under the following label:
Swap
.
Press the hold key.
Press the dedicated account key with call-on-hold icon.
You can talk to the first caller and the second one is on hold.
4.23 Transferring a call
4.23.1 To transfer a call to another contact on hold
During a conversation, a second call is on hold.
Use one of the following:
Press the transfer key the two callers are connected.
Transfer
Press the softkey under the following label:
Transfer
the two callers are connected.
4.23.2 To transfer your call to another number
During a conversation.
Use one of the following:
Press the transfer key the first call is on hold.
Transfer
Press the softkey under the following label:
Transfer
the first call is on hold.