Alcatel Mobile Reflexes™ Alcatel OmniPCX Office OK ARCHITECTS OF AN INTERNET WORLD
KRZ 2 2
User manual KRZ Thank you for choosing the Mobile 100 or 200 Reflexes: this is a reliable telephone designed to make life easier. 3 To find out the essential functions of the Mobile 100 or 200, we suggest that you read carefully the first chapters of this guide. The availability of certain functions described in this guide may depend on the version or configuration of your system. If in doubt, consult the person responsible for your system.
Contents 7RF Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 1.2 1.3 1.4 2. 3. 3.4 3.5 3.6 3.7 p.16 p.17 p.18 p.19 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from your personal directory . . . . . . . . . . . . . . . Calling your correspondent by name (company directory) . . . . . . . . . . . . . . .
Contents 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.32 5.1 5.2 5.3 5.4 5.5 5.6 5.7 6. 5 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting hunting group calls . . . . . . . . . . . . . . . . . . . . . Sending a text message to an internal correspondent . .
Contents 7. Programming your telephone . . . . . . . . . . . . . p.51 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 6 8. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from your personal directory . . . . . . . . . . . . . . . Redialling the last number dialled (redial). . . . . . . . . . . . Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 10. Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.79 10.1 10.2 10.3 10.4 10.5 10.6 10.7 11. Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics of the mains power adapter . . . . . . . . . Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Charging the extra battery (on the "Dual" support) . . . Headphone / external microphone . . . . . . . . . . . . . . . . Cleaning your telephone. . . . .
Precautions for use Coverage area KRZWRF The DECT functions provided by your Alcatel system allow user mobility management via DECT cordless telephones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell. • Mobility: A user can make or receive calls in any cell. • Radio transfer: This function enables the user to move during a conversation and go from one cell to another.
Precautions for use Operating conditions The following conditions must be respected, notably concerning the use of radio frequencies: • DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically radiated power at the antenna is less than 250 mW. • The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with the operator of the authorized telepoint network concerned.
Your telephone 7HOHSKRQH To f v Headset socket Light • Erase a character Return to previous menu Delete an entire field A (long press) E (r A N A Hang up Return to first screen Switch off ringer Lock/unlock keypad (long press) L R B ( Activate/disable the vibrator (1) (long press) A lo Company directory Customizing your telephone A c (long press) (2) S Microphone (1) (2) Depending on model Special case: from the personal directory, the long pre
7HOHSKRQH adset socket Light • Erase a character Return to previous menu Delete an entire field (long press) Exit from radio field (rapid flashing) Adjust audio volume Access MENU Navigate Apply Hang up Return to first screen Switch off ringer Lock/unlock keypad (long press) Lift the receiver Redial (long press) Broker call (during enquiry call) Activate/disable the vibrator (long press) (1) Activate/deactivate loudspeaker Activate mute on hands free Company directory Customizin
1 Display and corresponding icons 2WKHU Features 1 line of status icons and 3 lines of 16 alphanumeric characters. The Mobile 200 also has a back-lit display and keypad. 1.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
1.2 MENU icons The MENU is accessible from the welcome screen by pressing the OK key. (OK : ) It provides access to all the functions available on your system. Directories: manage your personal directory and access the company directory. Redial: call back the last number dialled. Diversion: divert your calls to another number. Mailbox: consult and send voice and text messages. 13 Call pick-up: answer a call intended for another telephone. Appointment: program a call-back time.
1 1.
1.4 Display and corresponding icons 1 How to read this guide Press briefly on the navigation key to access the MENU and to confirm. Move the navigation key up or down. Move the navigation key to the left or right. Use the keypad to enter digits and letters. 15 Description of an action or context Important information. These symbols can be supplemented by small icons or texts. All default or customized function codes are given in the table of codes in the appended sheet.
2 Getting started 2WKHU 2.1 Installing the battery in the telephone • Install the battery Position the battery in the slide following the mark on the label Slide it until it clicks into place • To remove it 16 Slide the battery towards the bottom of the telephone Remove it from the slide The Mobile 100 functions exclusively with the Ni-Mh battery, and the Mobile 200 with the Li-Ion battery.
2.2 Charging your telephone battery Connect the charger and place the telephone in the charging holder 17 Getting started 2 Battery being charged* Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately. * battery charged in 3 hours or 5 hours, depending on the model.
2 2.3 Switching on your telephone MARTIN Paul Wed 24 May 16:30 Switch on (long press) Wait a few seconds (about 3s). Your telephone is switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you’re in an area covered (if you’re not, move close to a radio terminal). • Check that the telephone is properly installed in the system (consult the PABX manager).
2.4 Accessing the MENU and navigating The MENU is accessible from the welcome screen by pressing the OK key.
3 Using your telephone 2WKHU 3.1 Making a call John in conversation Transfer Dial Send the call Speak Hang up To make an external call, dial the outside line access code before dialling your correspondent’s number. 3.
Calling your correspondent by name (company directory) 3.3 Pers Sp Dial Directory Select the ’Directories’ function Confirm Select ’Directory’ Type surname : Confirm 21 Enter the first letter of your correspondent’s surname* Select the desired name Send the call Using your telephone 3 * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for. Press 1 when you do not know one of the letters of the name.
3 3.4 Answering a call Sophie is calling Sophie in conversation Transfer You are receiving a call Off-hook Speak Hang up The ringer does not ring if: . the vibrator is active, the vibrator active icon is displayed on the screen saver. . the ringer is disabled, the ringer disabled icon is displayed on the screen saver. 22 Disabling the ringer: Press the hang up key when your telephone rings: it is still possible to answer by pressing the unhook key. (hang up : , unhook : ) Other 3.
3.6 Requesting automatic callback if internal number is busy The telephone of the internal correspondent you are trying to contact is busy, and you want the person to call you back as soon as they are free. Sophie Please wait Cback MARTIN Wed 24 May 16:30 active Callback Confirm the function To cancel the automatic callback request, enter the ’Cancel automatic callback’ function code.
3 3.
• Example: sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: 0123456789 in conversation Transfer In conversation 0123456789 in conversation Send MF Code? Select the ’Send MF Code’ icon 0123456789 in conversation Send MF Code? Confirm 25 Using your telephone 3 All digits dialled are then sent in DTMF To deactivate the function, from the Send MF code screen,
4 Features in conversation 2WKHU 4.1 Make a second call Number? Paul in conversation Transfer 102 Dial the number Send the call John in conversation Transfer The first correspondent is placed on hold Hang up the ongoing call You can also call a second correspondent by selecting the icon or 2nd call text, or else by using your personal directory or the company directory.
4.
4 4.3 Switching between calls (broker call) During a call, to recover the correspondent on hold: Paul in conversation Transfer John in conversation Transfer Recover the correspondent on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key.
4.4 Transferring a call To transfer your correspondent to another person: Number? 0123456789 in conversation Transfer 102 Dial the destination number Paul in conversation Transfer You are in conversation with the destination number Confirm the ’Transfer’ option Features in conversation 4 After dialling the destination number, you can transfer the call directly without waiting for your correspondent’s reply by validating the ’Transfer’ option.
4 4.6 Placing an outside call on hold (parking) You can park an outside correspondent in order to take the call on another set. 0612457845 in conversation Transfer 0612457845 in conversation Park call? You are holding an Select the ’Parking’ icon Confirm external conversation Your correspondent is parked and hears the hold melody.
6 4.7 Store a number* To store the displayed number in the personal directory while a communication is in progress:; Pers SP Dial Directory »Pers SP Dial John in conversation Transfer Select the "Directories" function apply Confirm access to "->Pers Sp Dial" apply 1-............ 2-............ 3-............
5 Sharing 2WKHU 5.1 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell.
5.2 Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Select the ’Pick-up’ function Sharing 5 Confirm Number? Pick-up Ind .......
5 5.3 Hunting groups Hunting group call: Some extensions can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number. Temporary exit from your hunting group: Display of exit acceptance 34 Code of the Your group ’Group exit’ No.
5.4 Diverting hunting group calls You can divert your own group calls: Diversion acknowledgement is displayed Code of the ’Group call diversion’ function No. of diversion telephone Sharing 5 Off-hook To cancel this function, refer to chapter 6 ’Cancelling all diversions’. 5.5 Sending a text message to an internal correspondent 35 Select the ’Mail’ function Confirm Number? 0 Text mail .......
5 The following 27 predefined messages exist: 1 2 3 4 CALL ME BACK CALL ME BACK TOMORROW CALL ME BACK AT xx : xx (*) CALL BACK xx.xx.xx (*) 15 16 17 18 5 6 CALL THE ATTENDANT CALL THE SECRETARY 19 20 7 I WILL CALL BACK AT xx : xx 21 (*) USE PAGING 22 PLEASE FETCH YOUR FAX 23 8 9 10 PLEASE FETCH YOUR MAIL 11 PLEASE CANCEL YOUR FORWARDING 12 VISITORS ARE WAITING 13 YOU ARE EXPECTED AT RECEPTION 14 MEETING AT xx : xx (*) 36 24 25 MEETING ON xx.xx.xx (*) MEETING ON xx.xx.
5.6 Send a voice message copy 1 voice mail Sharing 5 OK? Confirm access to the ’Mail’ function Confirm access to the voice mailbox Read a msg New 1 Old 4 OK? Personal code Apply Select the message to copy 01/05 107 10 May 9:15 Send copy? 37 Apply Number? 01/05 150 Confirm? .......
5 Send copy Rec comment OK? OK? Apply Record Recording ...
Sending a recorded message to a number / a distribution list 5.7 Sharing 5 OK? Confirm access to the 'Mail' function Confirm access to the voice mail Send a msg OK? Apply Apply Number? ....... no.
5 • To record the message Record Recording ... OK? Stop? Start the recording Apply Recording in progress Apply Please confirm OK? Send the message Apply While the message is being recorded, you can select other functions with the navigate-up-down key.
6 Keep in touch 2WKHU 6.1 Selecting calls to be diverted This function enables you to select the calls to be diverted. These can be: external calls, internal calls (local) or all calls. Select the ’Diversion’ function Confirm All calls Extern calls Local calls Select the ’List of calls’ icon 41 6.
6 6.3 Consulting your voice mailbox When you have received a message, the Voice mailbox initialization icon is displayed on the welcome screeen.
• To access voice mail functions You can move horizontally along the various icons.
6 6.4 Activating/deactivating the personal assistant As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an extension number, an outside number, a mobile or the switchboard.
6.
6 • To select the type of forwarding Internal Nb Modify? Enter the name of a colleague or your assistant or any other name Apply External Nb OR Modify? Key in an outside number Apply Mobile Nb OR Modify? Key in the number of your mobile 46 Apply Choice ON Choice OFF OR Activate/deactivate the transfer to the switchboard Number? .......
6.6 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Select the ’Diversion’ function Confirm Keep in touch 6 Number? Div Imm ....... OK ? Confirm access to immediate diversion 47 Dial the destination number Confirm You can continue to make calls while your telephone is diverted. General remark concerning diversions: you can only activate a single diversion on your telephone.
6 Different types of diversions + Example of diversion on busy • Different types of diversions 6.7 You can initiate different types of forwarding from the call forward list. (call forward list : 48 ) Div Busy When you are in conversation, all your calls are diverted to the number you choose. Div DND Your telephone is momentarily inaccessible to all incoming calls. Div Follow Your calls follow you when you are at another set.
6.
6 6.9 Consulting messages left while you were away When you have received a message, the Voice mailbox initialization icon is displayed on the welcome screeen. (Voice mailbox initialization : ) 2 Text mail OK? Confirm access to the ’Mail’ function Select the ’Text mails’ icon 150 20 May 16:30 2/4 Read a msg? Confirm 50 Select the desired message Call Confirm to Read the message read it While the message is being read you can select other functions with the navigate-up-down key.
7 Programming your telephone 2WKHU 7.1 Initializing your voice mailbox You can use the Voice mailbox initialization icon on the welcome screen to initialize your voice mailbox. (Voice mailbox initialization : ) Init your voice mail Confirm Enter your password and record your name in accordance with the spoken instructions Your personal code is used to access your voice mailbox and to lock your telephone.
7 7.2 Customising your voice greeting You can replace the greeting message by a personal message. Select the ’Customizing your telephone’ function mbx greeting Greeting: Dfault Mode: Record Custom? OK? Select the ’Voice-mail Acceptance’ Confirm Record 52 Confirm Confirm access to the voice mailbox Recording ... OK? Stop? Start recording Confirm Recording in progress Please confirm OK? Confirm Confirm While recording the message you can select other functions with the navigate-up-down key.
• To go back to the default message Select the ’Customizing your telephone’ function mbx greeting OK? Select the ’Voice-mail Acceptance’ Confirm Greeting: Custom Mode: Record Default? 53 Select the ’Default Message’ icon Confirm Confirm Programming your telephone 7 53 Pro
7 7.3 Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Select the ’Customizing your telephone’ function user options Password OK? OK? Confirm access to ’Options’ 54 Confirm Select the ’Password’ icon Old password? Enter the old password Confirm New password? Enter the new password Confirm Confirm Until your voice mailbox is initialised, the password is 1515. Each digit of the code is symbolized by an asterisk.
7.4 Adjusting the audio functions You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used. • Choose the tune Select the ’Customizing your telephone’ function phone set Confirm Ring.
7 • Set the ringing volume Select the ’Customizing your telephone’ function Confirm phone set Ring. level OK? OK? Select the Setting icon Confirm Select the ’Volume’ icon Level 1 Level 2 Level 3 Confirm 56 Select the volume of your choice Confirm • Activate the buzzer or the ringer (Mobile 2000) MARTIN Paul Wed 24 May 16:30 Long press Vibrator disabled and ringer activated This key can be used to switch rapidly from the ringer to the vibrator and viceversa.
• Rapid customizing of the ringer Depending on the operation, you can quickly modify the ring parameters by briefly pressing the on/off key then pressing the OK key.
7 7.5 Activating headset mode This mode allows you to answer calls automatically (without doing anything) and to direct the call to the external headset.
7.
7 7.
7.8 Selecting the language Select the ’Customizing your telephone’ function Confirm Languages user options OK? OK? Confirm access to ’Options’ Confirm Select the ’Language’ icon Deutsch Franç ais English 61 Confirm Select the language of your choice Confirm Programming your telephone 7 The initial language selection is made automatically by the system.
7 7.9 Program your personal directory (Individual number) Your personal directory can contain up to 10 numbers. Select the ’Directories’ function Confirm Pers Sp Dial Directory 1-............ 2-............ 3-............ Confirm access to ’Pers Sp Dial’ Select the chosen card Confirm (long press) Name? MARTIN 62 Enter the name * Confirm Number? 0123456789 Enter the number Confirm * T key in the name: the keys in the keypad include letters that you can display by pressing them successively.
7.
7 7.11 Programming an appointment reminder Select the 'Appointment' function Confirm Time? Temp Appt ...:... OK ? Select the 'Permanent Appointment' or 'Temporary Appointment' icon Enter the time of the appointment Confirm • Temporary appointment: call back within the next 24 hours • Permanent appointment: call back every day at the same time 64 At the programmed time, your telephone rings: Press hang up or unhook to confirm the answer.
7.12 Identify the terminal you are on The identifier or telephone number are displayed permanently when the telephone is within the radio coverage zone and is not being used (when standby screen not displayed). 7.13 Locking your telephone This service enables you to prohibit outside calls and any programming changes on your telephone: Select the ’Lock’ function Confirm Password? .... Locking accepted 65 Enter your password Confirm Follow the same procedure to unlock your telephone.
8 Using the telephone in GAP mode 2WKHU Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the functions described below are available on your telephone in combination with the mandatory functions provided by your fixed GAP system. Automatic transfer between radio cells: This telephone function enables you to move around between radio relay units, without any break in communications.
8.3 Calling from your personal directory Select the ’Directories’ function Confirm 1-MARTIN 2-SOPHIE 3- Select the name of the person you wish to call 8.4 67 Send the call Redialling the last number dialled (redial) Press the unhook key (hold down for a few seconds). (unhook : 8.5 ) Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine.
8 8.7 Programming your personal directory Your directory can contain up to 12 numbers. 1-............ 2-............ 3-............ Select the ’Directories’ function Confirm Select the desired entry 1-Edit 2-Delete 3-Call Confirm Confirm Name? MARTIN 68 Enter the name (10 characters maximum) Confirm Number? 0123456789 Enter the number Confirm Return to idle To key in the name : the keys in the numeric keypad include letters that you can display by pressing them successively.
8.8 Modifying a name or number 1-MARTIN 2-SOPHIE 3- Select the ’Directories’ function Confirm Select the card to be modified 1-Edit 2-Delete 3-Call Confirm Select ’Edit’ Confirm Name? MARTIN 69 Move onto the letter to be modified Modify the name Confirm Modify the digit Confirm Number? 0123456789 Move to the digit to be modified Using the telephone in GAP mode 8 To delete a character, use the delete key.
8 8.
8.
8 Selecting the language: Franç ais Deutsch English Select the ’Language’ function Confirm Confirm 1 2 3 Select the language of your choice Return to idle Adjusting screen contrast: Contrast: 3/5 72 Select the ’Adjustment’ function Increase / reduce the contrast 72 Return to idle Confirm Select the ’Contrast’ icon
8.
9 Registering the telephone 2WKHU 9.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel or GAP system (registration operation). If when first switched on the display indicates: ’System 1 — Auto install ?’ your telephone has not been registered on any system; consult your installation technician or proceed as follows: 1. Prepare your system for registration (see system installation guide). 2.
If the registration operation has not been successful, the station proposes launching the subscription again. Launch Subscription ? Utilization of the telephone in GAP mode can lead to functional limitations for which no claims will be considered under the terms of the warranty.
9 9.2 Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main ALCATEL system. You can select the other inputs to register the telephone under another system (ALCATEL or other system). To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
3. You have two subscription possibilities: a- If the system does not use an AC code Subscription Running… Launch subscription b- If the system uses an AC (authentication code) AC Code ....... Launch Subscription ? Select ’AC’ Confirm Launch Subscription ? 77 Enter the code Subscription Running… Registering the telephone 9 Confirm Launch subscription The registration operation can take up to 2 minutes.
9 Selecting your telephone system Your telephone can be programmed to function on 5 different DECT systems (ALCATEL or GAP). System 1 System 2 Lock to any Select the ’System’ function Confirm Confirm Select the desired input (the chosen option is indicated by the radio button with a central dot) Return to idle The selection is retained even after switching the telephone on/off. The selection of a specific system (SYSTEM...) forces operation on a specific system.
10 Accessories 2WKHU 10.1 Chargers The ’corded’ charger includes : 1. a mains cable, via an AC/DC adaptor. The ’Basic Desktop’ charger includes : 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. 79 The ’Dual Desktop’ charger includes : 1. a support with : - a place for the telephone, - a place for an additional battery, - a charge indicator light for the additional battery. 2. a mains cable via a AC/DC adaptor. The ’Voice Desktop’ charger includes : 1.
10 10.2 Characteristics of the mains power adapter Input: 230V- 50 Hz Output: 12V DC - 500 mA The mains power socket used must be close to the charger/ holder and easily accessible, so that it can be used as an ’on/ off’ facility.
10.3 Accessories 10 Battery The Mobile 200 is supplied with a Li-lon 600 mAh - 3.6V battery. The Mobile 100 is supplied with a NiMh 550 mAh - 3.6V battery.
10 10.4 Charging the extra battery (on the ’Dual’ support) The charger is powered on (AC/DC adapter connected to mains supply). Place the extra battery in the appropriate recess of the charging holder. The charging time is about 2 hours 30 minutes (Li-Ion or NiMh battery). The two-colour indicator lamp on the dual charger gives the following indications : Off No backup battery. Red: Backup battery on charge. Green : Backup battery charged. 10.
10.7 Transporting and protecting your telephone To avoid losing your telephone, get into the habit of clipping it onto your belt. Your telephone can also be carried in a protective case. Various models of carrying case are available. Ask your installation technician for information. It is vital to use the special protective carrying case if your telephone is to be used in an industrial environment (presence of dust, filings, vapours of diverse origins and risk of being dropped).
11 Glossary 2WKHU Broker call: Function enabling the user to switch back and forth between several simultaneous calls. Call transfer: Function enabling a call to be transferred to another telephone within the system. Common directory: This directory contains all the speed-dial numbers accessible to the users of the Alcatel system. Conference: 84 The conference function allows the user, in contact with two correspondents, to set up a three-way conference.
Personal assistant: This facility enables the caller to avoid having to leave a message in the voice mailbox and directs him/her to an extension number, an outside number, a mobile or the switchboard. Glossary 11 Parking: This function places an outside call on hold, for subsequent recovery on another “authorised” extension within the system. Password: This password controls access to the programming and terminal locking functions by the user (default password: 1515).
Guarantee and clauses KRZWRF 86 Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indictated on your invoice. Nevertheless, if the legal warranty in effect in your coutry exceeds 1 year, then the legal warranty is the sole warranty applicable The invoice will be demanded if making a claim under the warranty.
