8008- User Guide
Table Of Contents
- 1 Getting to know your telephone
- 2 Contacts management
- 3 Speed dial management
- 4 Using your telephone
- 4.1 Information about the phone
- 4.2 Manage the call log
- 4.3 Calling by number
- 4.4 Calling by name
- 4.5 Call from call log
- 4.6 Make a call using your list of contacts
- 4.7 Calling using speed dial key
- 4.8 Receiving a call
- 4.9 Switching between audio modes
- 4.10 Activating the loudspeaker during a conversation (handset lifted)
- 4.11 Redialing
- 4.12 Sending DTMF signals
- 4.13 Mute, so that your contact cannot hear you
- 4.14 Lock / unlock your telephone
- 4.15 Making a second call during a conversation
- 4.16 Answering a second call during a conversation
- 4.17 To cancel your second call and recover the first
- 4.18 Placing a call on hold (hold)
- 4.19 Switching between calls (Broker call)
- 4.20 Transferring a call
- 4.21 Three-way conference with internal and/or external contacts (conference)
- 4.22 Hide your phone number
- 4.23 Do not disturb
- 4.24 Forwarding to a number or voicemail
- 4.25 Cancelling all forwards
- 4.26 Listen to your voicemail
- 4.27 Defining a 'hotline' number
- 5 Do more with your deskphone
- 6 Programming your telephone
- 6.1 Adjusting the audio functions
- 6.2 Adjust ringer volume while a call arrives
- 6.3 Configuring the welcome page
- 6.4 Selecting language
- 6.5 Adjusting the contrast of the display
- 6.6 Programming direct call keys (8028s Premium DeskPhone, 8018 DeskPhone, add-on module)
- 6.7 Install a jack accessory (headset, hands-free, loudspeaker) (8028s)
- 6.8 Install a USB accessory (Headset, Handsfree, Loudspeaker)
- 6.9 Install a RJ9 headset (8008G, 8008)
- 6.10 Manage connected devices (8028s)
- 7 Contacting your administrator (technical support)
- 8 Accessories
- 9 Technical specifications
- 10 Ordering information
- 11 Guarantee and clauses
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Sending DTMF signals
Sending DTMF is subject to configuration. Contact your administrator to check that the feature is
enabled. During a conversation you sometimes have to send DTMF signals, such as with a voice server,
an automated attendant or a remotely consulted answering machine.
• Enter DTMF code.
Mute, so that your contact cannot hear you
You can hear your contact but he/she cannot hear you:
• During a conversation.
• Disable microphone the mute key blinks.
• Resume the conversation the mute key no longer blinks.
Lock / unlock your telephone
Your password is required to unlock the phone. The password is defined by your administrator in the SIP
profile of your account. Contact your administrator if necessary.
• Select the lock icon from the phone menu (see the navigation section of your phone model).
• lock
• Validate your choice Your phone is locked. A lock page is displayed.
You can only call emergency numbers, such as 'Operator' or 'Guard', once the phone is locked (max 3
numbers, configured by the administrator).
When your phone is locked:
• Unlocking your phone. Your password is required to unlock the phone.
• Access to the list of emergency numbers
o Call the emergency number.
o / Go back to the lock page.
Making a second call during a conversation
During a conversation.
• New call the first call is on hold.
• Use one of the following:
o Call your contact using the dial by name or the dial a number feature.
Press the call icon key.
o Select the 'Redial' function.
o / Open the call log or your local directory by using the right navigation key.
Press the call icon key.
o Select a speed dial key.