8008- User Guide
Table Of Contents
- 1 Getting to know your telephone
- 2 Contacts management
- 3 Speed dial management
- 4 Using your telephone
- 4.1 Information about the phone
- 4.2 Manage the call log
- 4.3 Calling by number
- 4.4 Calling by name
- 4.5 Call from call log
- 4.6 Make a call using your list of contacts
- 4.7 Calling using speed dial key
- 4.8 Receiving a call
- 4.9 Switching between audio modes
- 4.10 Activating the loudspeaker during a conversation (handset lifted)
- 4.11 Redialing
- 4.12 Sending DTMF signals
- 4.13 Mute, so that your contact cannot hear you
- 4.14 Lock / unlock your telephone
- 4.15 Making a second call during a conversation
- 4.16 Answering a second call during a conversation
- 4.17 To cancel your second call and recover the first
- 4.18 Placing a call on hold (hold)
- 4.19 Switching between calls (Broker call)
- 4.20 Transferring a call
- 4.21 Three-way conference with internal and/or external contacts (conference)
- 4.22 Hide your phone number
- 4.23 Do not disturb
- 4.24 Forwarding to a number or voicemail
- 4.25 Cancelling all forwards
- 4.26 Listen to your voicemail
- 4.27 Defining a 'hotline' number
- 5 Do more with your deskphone
- 6 Programming your telephone
- 6.1 Adjusting the audio functions
- 6.2 Adjust ringer volume while a call arrives
- 6.3 Configuring the welcome page
- 6.4 Selecting language
- 6.5 Adjusting the contrast of the display
- 6.6 Programming direct call keys (8028s Premium DeskPhone, 8018 DeskPhone, add-on module)
- 6.7 Install a jack accessory (headset, hands-free, loudspeaker) (8028s)
- 6.8 Install a USB accessory (Headset, Handsfree, Loudspeaker)
- 6.9 Install a RJ9 headset (8008G, 8008)
- 6.10 Manage connected devices (8028s)
- 7 Contacting your administrator (technical support)
- 8 Accessories
- 9 Technical specifications
- 10 Ordering information
- 11 Guarantee and clauses
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For the phones 8018/8008G/8008 Cloud Edition DeskPhone, the redial key is associated with the Off-
hook key when the phone is in idle state: .
During conversation, you can navigate in the title bar to consult the call log, local
directory, contact card or to make a new call for example. The conversation key will be
blinking ( ). Select the flashing conversation key to go back to the conversation
page.
Answering a second call during a conversation
During a conversation, another person is trying to call you. Your are alerted with 3 beeps. The
identity of the caller is displayed as long as the call is presented on your phone.
• Press the 'OK' key or the 'take the call' key: Take call
the first call is on hold.
As long as the call is presented, you can also choose to deflect the call.
During a conversation, another person is trying to call you. Your are alerted with 3 beeps. The
identity of the caller is displayed as long as the call is presented on your phone.
• Use one of the following:
o Take call or press the 'OK' key or the 'take the call' key
o Reject call reject the second call.
o Silent mute the ringer (the call is still incoming but the phone no longer rings).
o Deflect deflect the second call to another contact:
▪ Select a contact in the list or enter the number or the name of the contact you
wish to deflect the call to
▪ Deflect the call to the selected contact.
o Deflect VM deflect the second call to your voicemail.
the first call is on hold.
As long as the call is presented, you can also choose to deflect the call.
During conversation, you can navigate in the title bar to consult the call log, local
directory, contact card or to make a new call for example. The conversation key will be
blinking ( ). Select the flashing conversation key to go back to the conversation
page.
To cancel your second call and recover the first
You are in conversation with the second contact and the first one is on hold.
• You or the second contact hangs up.
• Press the key associated with: Retrieve
you are on the line with your first contact.