8008- User Guide
Table Of Contents
- 1 Getting to know your telephone
- 2 Contacts management
- 3 Speed dial management
- 4 Using your telephone
- 4.1 Information about the phone
- 4.2 Manage the call log
- 4.3 Calling by number
- 4.4 Calling by name
- 4.5 Call from call log
- 4.6 Make a call using your list of contacts
- 4.7 Calling using speed dial key
- 4.8 Receiving a call
- 4.9 Switching between audio modes
- 4.10 Activating the loudspeaker during a conversation (handset lifted)
- 4.11 Redialing
- 4.12 Sending DTMF signals
- 4.13 Mute, so that your contact cannot hear you
- 4.14 Lock / unlock your telephone
- 4.15 Making a second call during a conversation
- 4.16 Answering a second call during a conversation
- 4.17 To cancel your second call and recover the first
- 4.18 Placing a call on hold (hold)
- 4.19 Switching between calls (Broker call)
- 4.20 Transferring a call
- 4.21 Three-way conference with internal and/or external contacts (conference)
- 4.22 Hide your phone number
- 4.23 Do not disturb
- 4.24 Forwarding to a number or voicemail
- 4.25 Cancelling all forwards
- 4.26 Listen to your voicemail
- 4.27 Defining a 'hotline' number
- 5 Do more with your deskphone
- 6 Programming your telephone
- 6.1 Adjusting the audio functions
- 6.2 Adjust ringer volume while a call arrives
- 6.3 Configuring the welcome page
- 6.4 Selecting language
- 6.5 Adjusting the contrast of the display
- 6.6 Programming direct call keys (8028s Premium DeskPhone, 8018 DeskPhone, add-on module)
- 6.7 Install a jack accessory (headset, hands-free, loudspeaker) (8028s)
- 6.8 Install a USB accessory (Headset, Handsfree, Loudspeaker)
- 6.9 Install a RJ9 headset (8008G, 8008)
- 6.10 Manage connected devices (8028s)
- 7 Contacting your administrator (technical support)
- 8 Accessories
- 9 Technical specifications
- 10 Ordering information
- 11 Guarantee and clauses
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Placing a call on hold (hold)
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
• During a conversation.
• Press the key associated with: Put on hold
your call is placed on hold ( ).
Recover the call on hold.
• Use one of the following:
o Press the blinking line key.
o Select the blinking 'call on hold' icon from the top bar (left side).
Press the key associated with: Retrieve
Switching between calls (Broker call)
During a conversation, a second call is on hold.
• Use one of the following:
o Press the blinking line key.
You can talk to the second caller and the first one is on hold.
o Select the blinking 'call on hold' icon from the top bar (left side).
Press the key associated with: Retrieve
You can talk to the first caller and the second one is on hold.
Transferring a call
This feature can be deactivated by your administrator.
To transfer your call to another number
During a conversation.
• Press the key associated with: Transfer to
The first call is on hold.
• Call the recipient of the transfer using the dial a number or dial by name feature or the call log or
local directory.
The transfer is done as soon as the call is started.
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
To transfer a call to another contact on hold
During a conversation.
• Press the key associated with: Transfer
The two callers are connected.