8008- User Guide
Table Of Contents
- 1 Getting to know your telephone
- 2 Contacts management
- 3 Speed dial management
- 4 Using your telephone
- 4.1 Information about the phone
- 4.2 Manage the call log
- 4.3 Calling by number
- 4.4 Calling by name
- 4.5 Call from call log
- 4.6 Make a call using your list of contacts
- 4.7 Calling using speed dial key
- 4.8 Receiving a call
- 4.9 Switching between audio modes
- 4.10 Activating the loudspeaker during a conversation (handset lifted)
- 4.11 Redialing
- 4.12 Sending DTMF signals
- 4.13 Mute, so that your contact cannot hear you
- 4.14 Lock / unlock your telephone
- 4.15 Making a second call during a conversation
- 4.16 Answering a second call during a conversation
- 4.17 To cancel your second call and recover the first
- 4.18 Placing a call on hold (hold)
- 4.19 Switching between calls (Broker call)
- 4.20 Transferring a call
- 4.21 Three-way conference with internal and/or external contacts (conference)
- 4.22 Hide your phone number
- 4.23 Do not disturb
- 4.24 Forwarding to a number or voicemail
- 4.25 Cancelling all forwards
- 4.26 Listen to your voicemail
- 4.27 Defining a 'hotline' number
- 5 Do more with your deskphone
- 6 Programming your telephone
- 6.1 Adjusting the audio functions
- 6.2 Adjust ringer volume while a call arrives
- 6.3 Configuring the welcome page
- 6.4 Selecting language
- 6.5 Adjusting the contrast of the display
- 6.6 Programming direct call keys (8028s Premium DeskPhone, 8018 DeskPhone, add-on module)
- 6.7 Install a jack accessory (headset, hands-free, loudspeaker) (8028s)
- 6.8 Install a USB accessory (Headset, Handsfree, Loudspeaker)
- 6.9 Install a RJ9 headset (8008G, 8008)
- 6.10 Manage connected devices (8028s)
- 7 Contacting your administrator (technical support)
- 8 Accessories
- 9 Technical specifications
- 10 Ordering information
- 11 Guarantee and clauses
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Do more with your deskphone
Your deskphone is designed to evolve with its environment. It can do more than just establish
communication between people or keep in touch with your contacts, your enterprise.
This chapter describes some use-cases with your phone.
Configure your phone for remote working
Your IP phone is compatible with remote working (VPN) via a secure connection (encrypted). Your
phone supports the IKEv1 and IKEv2 protocol to to send data securely. In this mode, all features
available at your office will be ready for use remotely. If the telephone system of your enterprise is
configured to accept remote workers (system and infrastructure), you have to configure your deskphone
to be ready for remote working.
The configuration of the phone depends on the infrastructure of your telephony network.
For information, please consult the following guide:
•
8AL90345ENAA (https://businessportal2.alcatel-lucent.com/8AL90345ENAA)
In this section, we describe the complete configuration of your phone for remote working.
Your installer has to give you all information to configure your deskphone.
You have to:
• Enable VPN.
• Enter the remote VPN server information.
• Enter the VPN DM URL.
• Enter authentication.
• Setup the VPN start preferences.
PIN code
The PIN code is composed of 4 digits. You can access the VPN configuration by entering the PIN code
or the administrator password if defined by the system. Depending on the VPN configuration, the PIN
code is requested when you boot your deskphone. We recommend you enable this option for security
reasons and if you need your phone in remote and in business place (see Reconnect your deskphone in
your business place).
If the PIN code is incorrect 5 times in succession, the PIN code and VPN parameters will be erased.
If no administrator password is defined by the system, the PIN code is required to access VPN
configuration.
Access to the VPN configuration
There are three ways to access VPN configuration:
• During the boot:
o Connect your deskphone to the network (and plug in the power jack if you are using an
external power adapter).
o When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#'
keys in succession until a menu is displayed.
o Depending on the configuration, enter the PIN code or the administrator password.
o VPN
• From the settings of the phone:
o Using the left-right navigator keys, select the settings menu.
o Phone
o VPN
o Depending on the configuration, enter the PIN code or the administrator password.
• From the Web Management