First Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 4018 Phone Alcatel-Lucent IP Touch 4008 Phone Alcatel-Lucent 4019 Digital Phone
User manual Introduction How to use this guide Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent. Your IP Touch digital terminal has a new ergonomic layout for more effective communication. Lift the receiver. Hang up. 2ab 5 c jkl ef 3d mno 6 Line key. 2 Numeric keypad. Specific key on numeric keypad. Partial view of display. Means that the feature is subject to programming. If necessary, contact your installer.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2. Making a second call during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . .
Getting to know your telephone Telephone Receiver Navigation Alphanumeric keypad WhoAmI Lock Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: • Information on the status of the set (set locked, call forward, etc.
Using your telephone 1 Other 1.3 Making a call 1.1 Using the telephone in 'Hands free' mode (Alcatel-Lucent IP Touch 4008/ 4018 Phone only) Terminal idle: bc 3d jkl 6 2a 5 ef 5 Lift the receiver Dial the number for your call ef bc 3d jkl 6 2a OR o mn o mn 3d jkl 6 2 OR Number required c ab 5 Handsfree (Alcatel-Lucent IP Touch 4008/4018 Phone only) ef o mn you are in handsfree mode Number required Press and release Call in progress: conv.
Using your telephone 1 1.5 1.8 Making a call using the personal phone book Answering an internal call in intercom mode (Alcatel-Lucent IP Touch 4008/4018 Phone only) You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the caller’s identity. 5 Press and release 1.
During a call 2 Other 2.1 Making a second call during a call 2.2 Answering a second call during a call • A second party is trying to call you: ab 2 5 You are on a call with the destination number c 3 f de o mn jkl Send DTMF OR 6 OK Smith John Number of second party You are on a call with the destination number Name or no.
During a call 2 Cancel conference and return to first correspondant 2.4 Switching between calls (Broker call) End conference OK During a call, a second call is put on hold. To alternate between calls: After the conference, to leave your two parties talking together: Place your first party on hold end Hang up Light flashes 2.5 Transferring a call 2.7 Casual conference • To transfer your call to another number: During a 3-way conference, you can add up to three additional participants.
During a call 2 • Protection against Barge-in/intrusion: Intrusion protection 2.
During a call 2 2.12 Mute, so that your party cannot hear you You can hear your party but he/she cannot hear you: You are on a call with the destination number the button flashes on and off Disable microphone The key is no longer lit Resume the call 2.13 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: You are on a call with the destination number OR Adjust audio volume 2.
Sharing 3 Other 3.1 3.3 Answering a night or a general bell Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. Night service call pickup • If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell.
Sharing 3 • Temporary exit from your hunt group: Exit station hunt group 3.6 OK Settings OK Services Consultation OK Answering a call on your pager Paging answer A call on your pager can be answered from any telephone within the system.
Sharing 3 • Predefined message 3.10 Predefined msg Sending a recorded message to a number/a distribution list OK OK OK Select the message to be sent Send message bc 2a OK Voice mail 5 jkl 3d ef OK Send o mn 6 • Message to complete Personal code To complete c ab 2 OK OK 5 Select the message to complete 3.
Keeping in touch 4 • While listening to messages, you can: Other 4.1 Diverting calls to another number (immediate forwarding) The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.).
Keeping in touch 4 4.4 4.7 Forwarding your calls from the receiving terminal (“Follow me”) Do not disturb On/Off Remote forward You can make your terminal temporarily unavailable for all calls. You wish to receive your calls in your present location: Use the “Follow me” feature.
Keeping in touch 4 4.9 Consulting written messages The light indicates that messages have been received. new text message OK Read message Display shows number of new messages OK Display shows name of sender, with date, time and ranking of message OK Read the message After reviewting the message, you can: Delete OK delete the message, Recall OK call sender of message, Text answer OK forward a message to the message originator, terminate consultation.
Managing your charges 5 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. OK Settings Additional services OK OK Services Business account code 5 ef bc 3d jkl 6 2a OK 5 ef bc 3d jkl 6 2a o mn Number of business account 5.
Programming your telephone 6 Other 6.1 Initializing your voice mailbox Enter your personal code, then record your name following the voice guide instructions Light flashes 6.2 Modify the password for your phone set 6.
Programming your telephone 6 T Activate/deactivate discreet ring mode 6.
Programming your telephone 6 6.7 6.9 Selecting language OK Settings Select the language of your choice 6.8 5 Press and release bc 3d jkl 6 2a ef OK o mn OK OR Key programming Modify OK OK Press a key to program confirm your choice Programming your personal directory OK OK Set Services OK OK Language OK Settings OK Set Programming the programmable keys OR OK Erase OR 6.
Programming your telephone 6 6.11 Ovflw to associate Identifying the terminal you are on OK For forwarding when you do not answer 6.12 5 ef bc 3d jkl 6 2a OK your telephone is locked/unlocked o mn OK Apply Modify the associated number 6.15 Enter your personal code 6.
7 Use the telephone in SIP or 'Safe' mode T Call using your partys URI: Other Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. According to the configuration the telephone system of your company, your phone set can automatically switch to 'safe' mode in case of loss of connection with the system, in order to ensure continuity of service. missing ggk PT. You can acces the main functions of your telephone.
Use the telephone in SIP or 'Safe' mode 7 T Redialing the last number dialed (redial): Making a second call during a call 7.3 last number redial You are in communication with a first party. redial 'Redial' key(short press) You are on a call with the destination number New call OK OR Free line key 7.
Use the telephone in SIP or 'Safe' mode 7 7.4 7.6 Answering a second call during a call You are in communication with a first party. A second party is on hold. To alternate between calls: You are in communication with a first party. • A second party is trying to call you: You are on a call with the destination number Place your first party on hold Smith John Name or no. of the caller displayed for 3 seconds Line key with light flashing Light flashes Answer displayed call: 7.
Use the telephone in SIP or 'Safe' mode 7 Recover the party on hold : OK end OK Retrieve call OR Validate the forwarding Line key with light flashing Return to first screen You can make calls, but only the destination number can call you. Mute, so that your party cannot hear you 7.
Use the telephone in SIP or 'Safe' mode 7 T Choose the tune; 7.
Use the telephone in SIP or 'Safe' mode 7 T Delete a record 7.14 Programming your personal directory OK Erase T Access your personal directory. end Select the card to be deleted 7.
Compliance howtoc Declaration of compliance EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 4008/4018 and 4019 Digital Phone products comply with the essential demands of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.