Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 4028 Phone Alcatel-Lucent 4029 Digital Phone
User manual Introduction How to use this guide Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 4028/4029 Digital Phone range manufactured by AlcatelLucent. Your IP Touch 4028 and 4029 Digital Phone terminal has a new ergonomic layout for more effective communication. • Actions • Keypad Lift the receiver. 2ab 5 A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program c jkl ef 3d Hang up.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 2. p.9 p.9 p.9 p.10 p.10 p.10 p.10 p.10 p.11 p.11 p.11 p.11 p.12 Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . .
Getting to know your telephone Adjust the tilt of the screen Handset Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 6 keys associated with the words on the screen. LED Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. • • • Headset connected. Appointment programmed. Silent mode activated. Telephone locked.
1 Description of the screens Other Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator 1.1 is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key. Welcome screens Menu page: Perso page: Info page: Time and status icon Date Scroll bar: shows the position on a page Call forwarding icon Stationary: no forwarding activated.
Description of the screens 1 1.2 Call management screen Date Incoming call icon 1.3 Application screen Time and status icon Date Application name Time and status icon Call holding icon Pop-up display of functions accessible while the call is taking place Call in progress icon Application screen Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Using your telephone 2 Other Making a call 2.1 bc 3d jkl 6 2a 5 2.2 ef 5 lift the receiver dial directly the number for your call bc 2a 5 hands free jkl 3d ef bc 3d jkl 6 2a OR o mn o mn OR OR OR Paul is calling lift the receiver number required 2.
Using your telephone 2 2.4 Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker Make calls via your programmed call keys 2.6 10:30 the loudspeaker key flashes Paul Conversation 00:23' during a conversation Helen PERSO access the 'Perso' page activate loudspeaker (long press) call the chosen correspondent find the correspondent you want to call from the programmed call keys The key is no longer lit OR adjust volume (9 levels) Calling from the common directory 2.
Using your telephone 2 Call back an unanswered call 2.9 2.11 • Call back the last caller: Callback last You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity.
Using your telephone 2 2.
During a conversation 3 Answer call displayed: Other Making a second call during a conversation 3.
During a conversation 3 • If the number receiving the transfer answers: Talk simultaneously to more than 2 correspondents 3.6 Transfer You are in a conference call with 2 correspondents. To add another correspondent to the conference: You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above..
During a conversation 3 • Recover the call on hold: • To recover the parked call: Park/retrieve call To automatically take the parked call, pick up the handset of the parking destination set. Paul On hold Paul Conversation 00:23' 10:30 key associated with the 'incoming call' icon • Common hold: Services Settings menu Consultation reach the 'Menu' page to recover your call on any telephone in your system.
During a conversation 3 3.11 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: OR Paul in conversation during a conversation 3.12 adjust audio volume Signal malicious calls Malicious This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by a special message.
Sharing 4 Other Answering the general bell 4.1 You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service call pick up • If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 10:30 Settings menu Call pick-up 4.
Sharing 4 Hunting groups 4.4 4.5 • Hunting group call: Calling an internal correspondent on his/her pager The number called does not answer and you know that the person called has a pager: certain numbers can form a hunting group and can be called by dialling the group number. 2 5 c jkl 3 de f 5 o mn ef bc 3d jkl 6 2a ab mn Paging bc 3d jkl 6 2a o 5 ef mn o 6 number called number called group No.
Sharing 4 4.7 Calling a correspondent on his/her loudspeaker Send a voice message copy 4.9 Your internal correspondent does not answer.
Sharing 4 4.11 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: bc 3d jkl 6 2a 5 ef o mn speak, you have 20 seconds OR number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker.
Keep in touch 5 Other 5.1 Diverting calls to another number (immediate diversion) Diverting calls to your pager 5.4 The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).
Keep in touch 5 5.7 Cancelling all diversions 5.10 Do not disturb Do not disturb Deactivate forw Deactivate 5.8 OR programme another type of diversion Consultation Settings Services Do not disturb & Do not disturb locking on/off Cancelling a specific diversion programmed key corresponding to type of diversion (group or selective) 5.9 on/off You can make your terminal temporarily unavailable for all calls.
Keep in touch 5 5.12 Consulting written messages The light indicates that messages have been received.
6 Managing your charges Other Charging your calls directly to business accounts 6.1 You can charge the cost of your outside calls to business account numbers. 10:30 menu Services Settings reach the 'Menu' page Consultation Additional servic Business accoun code bc 3d jkl 6 2a 5 ef bc 3d jkl 6 2a o mn 5 number of business account ef o mn number required Finding out the cost of an outside call made for an internal user from your terminal 6.
Programming your telephone 7 Other 7.1 Initializing your voice mailbox light flashes Modify the password for your phone set 7.3 enter your personal code then record your name according to voice guide instructions 10:30 Phone Settings menu Password reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone. 5 7.
Programming your telephone 7 T Activate/deactivate discreet ring mode: Adjusting the audio functions 7.
Programming your telephone 7 Other possibilities: Selecting language 7.8 Modify 10:30 menu Settings Phone modify contents of entry displayed Language reach the 'Menu' page bc 3d jkl 6 2a 5 delete Programming direct call keys (F1 and F2 keys) 7.10 ef o mn enter your personal password 7.
Programming your telephone 7 Programming an appointment reminder 7.12 Lock / unlock your telephone 7.14 You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
Programming your telephone 7 Forward your calls to the associated number 7.17 This configuration lets you group two sets under a single call number. Your set is then the main set and the second set, usually a DECT set, is the secondary set. Each set has its own directory number, but the tandem number is that of the main set. When you receive a call, the two sets ring simultaneously. When one of the sets answers, the other set stops ringing.
Guarantee and clauses Declaration of compliance EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 4028 and 4029 Digital Phone products comply with the essential demands of Directive 1999/ 5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer..
