Alcatel OmniPCX Office Alcatel 4028/4029
First
User manual How Introduction How to use this guide Thank you for choosing a 4028/4029 telephone manufactured by Alcatel. Your 4028 (IP) or 4029 (digital) terminal has a new ergonomic layout for more effective communication. • Actions • Keypad Lift the receiver. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program 2ab 5 c jkl ef 3d mno 6 Numeric keypad. your telephone, Hang up. Alphabetic keypad.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 2. p.9 p.9 p.9 p.10 p.10 p.10 p.10 p.11 p.11 p.11 p.11 p.12 p.12 6. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . .
Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 6 keys associated with the words on the screen. Telephone Adjust the tilt of the screen Handset Indicator light Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. • • Headset connected. Appointment programmed. Silent mode activated. Telephone locked. Flashing green: incoming call.
1 Description of the screens Other Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator 1.1 is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key. Welcome screens Menu page Perso page Info page Time and status icon Date Call forwarding icon Stationary: no forwarding activated.
Description of the screens 1 1.2 Call management screen Date Incoming call icon 1.3 Application screen Date Time and status icon Application name Time and status icon Call holding icon Pop-up display of functions accessible while the call is taking place Call in progress icon Application screen Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Using your telephone 2 Other Making a call 2.1 5 ef bc 3d jkl 6 2a 5 dial directly the number for your call lift the receiver 3d 6 5 mn o OR OR number required lift the receiver 2.3 ef bc 3d 2a o mn jkl 6 Receiving a call ef bc jkl 2a OR o mn 2.
Using your telephone 2 • If name is not OK: Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker 2.
Using your telephone 2 Call back on the last 10 number dialled: 2.8 Filtering calls using the voice mailbox 10:30 OR This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him.
Using your telephone 2 2.12 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. ¤MFcode Paul in conversation during a conversation to activate The function is automatically cancelled when you hang up. 2.
During a conversation 3 Other Making a second call during a conversation 3.1 3.2 Answering a second call during a conversation • A second correspondent is trying to call you: New call c ab 2 Paul in conversation 5 during a conversation jkl 3 f de o mn 6 Paul in conversation number of second correspondent Paul is calling during a conversation name or no.
During a conversation 3 After the conference, to leave your two correspondents talking together: 3.4 Transferring a call ×Conf Transfer • To transfer your call to another number: 5 ef bc 3d jkl 6 2a Paul in conversation cancel the conference o mn during a no. of the 2nd conversation terminal • If the number receiving the transfer answers: John in conversation 3.
During a conversation 3 3.7 Placing an outside call on hold (parking) 3.9 You can place an outside call on hold and recover the call on another telephone: Store a number During a call, to save the number onto a call key: Park SaveToRep Paul in conversation Paul in conversation during a conversation • To recover the parked call: during a conversation ---------- Pickup Unpark 5 ef bc 3d jkl 6 2a o mn press a call key on the Perso page number of telephone from which call was parked 3.
Sharing 4 Other Receiving supervised call ringing 4.1 Call pick-up 4.4 To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
Sharing 4 4.5 Answering briefly in place of the operator Outside calls to the operator will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the same time as the switchboard Paul is alerted same key to cancel “Operator help” programmed key • Calls to the switchboard: Calling an internal correspondent on his/her pager 4.
Sharing 4 4.10 Sending a written message to an internal correspondent Text bc 3d jkl 6 2a 5 Send a voice message copy 4.11 ef Voice OR o mn 5 number to be called enter the first letters of the name ef bc 3d jkl 6 2a display number of new and old messages o mn personal code • Predefined message: Sendcopy 5 Text Mail Call me back 01/27 Gotomsg OR first message in list (27) select the message to be sent enter the no.
Sharing 4 Sending a recorded message to a number / a distribution list 4.12 Voice 5 ef bc 3d jkl 6 2a Sendmsg o mn personal code 5 ef bc 3d jkl 6 2a Add OR o mn correspondent’s name or list name (00 to 50) correspondent’ s no. or list no. (00 to 50) Voice mail Ready to record other correspondents if necessary apply Record start message recording Voice mail recording Stop recording OR end of recording Listen OR replay message 4.
Keep in touch 5 Other Selecting calls to be diverted 5.1 Diverting your calls to your voice message service 5.3 When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Immed»VM diversion is acknowledged Forward Div: Ext/Loc Ext/int select the type of Out/Int call type of call diverted is displayed When you return, consult recorded messages 5.4 Perso Assist:OFF Choice OR Div: Ext / Loc The light indicates that messages have been received.
Keep in touch 5 Activate/disable the personal assistant 5.5 10:30 Settings menu 5.8 You wish to receive your calls in your present location: Use the “Follow me” function. Settings Assistant : OFF Assistant Forwarding your calls from the receiving terminal (“Follow me”) Follow-me reach the 'Menu' page ON/OFF 5 bc 5 'forward calls' programmed key Personal assistant: reaching you with one number only 5.9 10:30 Settings menu Assistant 2a OR apply 5.
Keep in touch 5 5.11 Cancelling all diversions 5.14 Do not disturb You can make your terminal temporarily unavailable for all calls. Cancfwd OR programme another type of diversion OR DND 'cancel all diversions' programmed key 5.12 diversion is acknowledged OR 'do not disturb' programmed key Cancelling a specific diversion Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.
Keep in touch 5 • The 27 standard messages are shown below: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the secretary I will call back at _:_ (*) Use paging Please fetch your fax Please fetch your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 15 16 17 18 19 20 21 22 23 24 25 26 27 (*) Meeting on ___ (*) Meeting on ___ at _:_ (*) Out for a while Absent for
Managing your charges 6 • At the end of the call, you are called back and you can: Other 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts 6.1 OK You can charge the cost of your outside calls to business account numbers.
Programming your telephone 7 Other Initializing your voice mailbox 7.1 Modifying your personal code 7.3 Your personal code is used to access your voice mailbox and to lock your telephone. enter your personal code then record your name according to voice guide instructions light flashes 10:30 Settings menu My options Password reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone.
Programming your telephone 7 T Activate/deactivate silent mode: Selecting the welcome page 7.6 Silent On Off This function is used to choose the page displayed by default on the telephone. to activate to deactivate apply your choice 10:30 T Activate/disable meeting mode (progressive ringing): Progress.
Programming your telephone 7 • To cancel your reminder request: Programming direct call keys (F1 and F2 keys) 7.9 10:30 Appointmt menu reach the 'Menu' page Name press a programmable key (F1 or F2) bc 2a 5 jkl Clear select the type of appointment (temporary or permanent) enter the name Identify the terminal you are on 7.11 Number Choice ef 3d o mn 6 The number of your telephone is displayed on the 'Info' page. enter the number Access the Info page using the navigator.
Programming your telephone 7 Configuring the audio jack of your telephone 7.14 By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker. 10:30 Settings menu My Phone Jack reach the 'Menu' page Headset Handsfree OR OR Ldspeaker Activating/deactivating 'forced headset' mode 7.15 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver.
Guarantee and clauses howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g.
