Alcatel-Lucent OpenTouch™ Conversation 8088 Smart DeskPhone User Manual 8AL90314ENAA ed01 -1517 R100
Thank you for choosing this phone. This model offers enhanced ergonomical features for more effective communication. With its touch screen and built-in interactive capabilities, the 8088 Smart DeskPhone can deliver the comfort and convenience you are looking for. The availability of certain functions described in this guide may depend on the version or configuration of your system. The labels and icons presented in this document are not contractually binding and may be modified without prior warning.
1 GETTING TO KNOW YOUR TELEPHONE 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 7 PHONE DESCRIPTION DESCRIPTION OF THE CONNECTORS PERMANENT FEATURES KEYS ABOUT THE HOMEPAGE NAVIGATION BLUETOOTH® WIRELESS HANDSET INSTALL A COMFORT WIRED HANDSET HDMI CONNECTOR 7 8 9 10 13 14 15 15 2 USING YOUR TELEPHONE 17 2.1 MAKING A CALL 2.2 MAKE A CALL USING THE PERSONAL PHONE BOOK (CONTACTS) 2.3 USING CALL BY NAME 2.4 CALL FROM CALL LOG (HISTORY) 2.5 CALL BACK ONE OF THE LAST NUMBERS DIALED 2.
VIDEO CALL 29 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 29 29 29 30 30 30 30 31 VIDEO CALL START A VIDEO CALL MUTE/UNMUTE THE VIDEO CALL HIDE/SHOW THE ‘PICTURE IN PICTURE’ DISPLAY VIDEO IN FULLSCREEN MODE RECEIVING A SECOND CALL VIDEO CONFERENCE SCHEDULED VIDEO CONFERENCE 5 CONTACTS MANAGEMENT 32 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.
8 PROGRAMMING YOUR TELEPHONE 41 8.1 DEFINE THE PHONE LANGUAGE 8.2 LOCK / UNLOCK YOUR TELEPHONE 8.3 AUTOMATIC LOCK 8.4 ADJUSTING THE AUDIO FUNCTIONS 8.5 ACTIVATE/DEACTIVATE SILENT MODE 8.6 RING TONES 8.7 PROGRESSIVE RINGING 8.8 ADJUSTING THE RINGER VOLUME 8.9 ADJUST RINGER VOLUME WHILE A CALL ARRIVES 8.10 ADJUST THE LOUDSPEAKER AND THE HANDSET VOLUME 8.11 INSTALL A JACK ACCESSORY (HEADSET, HANDSFREE, LOUDSPEAKER) 8.12 IF NECESSARY, YOU CAN ALSO SELECT THE ACCESSORY TYPE IN THE AUDIO SETTINGS: 8.
11 SUPERVISION AND CALL PICK UP 58 12 CONTACT-SYNC 61 12.1 12.2 12.3 12.4 12.5 12.6 12.7 12.
1 Getting to know your telephone 1.1 Phone description 4 6 2 1 3 8 9 5 7 1 Sensitive LCD wide screen with ambient light sensor. 2 Embedded HD Video camera with shutter. Swipe the shutter right or left to use or hide the camera. 3 Permanent feature keys: quick access to the phone’s main features. 4 Bluetooth® handset for optimized communication. A wired handset is also available and can replace the Bluetooth® handset. 5 Wideband loudspeaker for optimized sound.
1.2 Description of the connectors Various connections to allow phone extensions. 1 2 3 4 5 6 7 1 Add-on module connector (SATA type). 2 Two Universal Serial Bus (USB) ports (1.1/2.0) to connect an external camera, audio equipment, a low smartphone charger or USB stick. 3 HDMI® 1.4 output for screen replication and for dedicated HD video display. 4 10/100/1000 Mbps Ethernet connectors to a PC (RJ45). 5 10/100/1000 Mbps Ethernet connectors to the enterprise network (LAN - RJ45).
1.3 Permanent features keys They are located just below the touch screen Mute key. During a call, press this key to stop your contact from hearing you. As long as the mute feature is activated, the mute key stays lit (blue). Press this key to deactivate the mute feature. Turn down the volume. Turn up the volume. Answer an incoming call or make a call (keypad) in hands free mode (the key is blue). During a conversation, the first press opens the audio taster.
1.4 About the homepage 1 2 1 3 1 2 1 3 4 6 5 Homepage in standard mode 1 1 2 Homepage in business mode Personal area This area displays information about the user's phone and configuration, including last name, first name, avatar, and routing. The colored bar under your photo/avatar shows your present status. Routing profile Access programming and configuration of routing profiles. Overflow Access programming and configuration of overflow.
3 Date, time and connectivity area This area displays time, date, connectivity and customization information (wake-up on, intercom mode on). Security mode (encrypted audio communication). USB Accessory or storage device connected to USB port. Bluetooth® device pairing in progress. Bluetooth® device connected (Other than your Bluetooth® handset). Headset plugged in. Alarm programmed. Silent ring activated. Interphony (See chapter: Receiving intercom calls). External camera plugged in. (white color).
4 Active area This area is reserved for running applications and for previews of applications selected by the user. When you start an application, it is displayed in the active zone. If no application has been launched, the active zone displays the application previews that you have preset on the homepage. An application preview allows you to view this application information and easily access it. Applications that can be previewed are: History, Favorites, Manager/Assistant, Supervision, Dial-pad.
1.5 Navigation The phone set homepage can be viewed in standard or advanced mode. Scroll your finger up or down to get the page or menus scrolling vertically (in advanced mode), or scroll right or left to get the page scrolling horizontally. (in standard mode only). Homepage in standard mode Homepage in business mode Make your selection by pressing the right icon on the sensitive screen. In standard mode, personalize the homepage by pressing and holding.
1.6 Bluetooth® Wireless handset Ignore incoming call . Off-hook/On-hook: press this key to take or terminate a call . Volume/Mute: LED Short successive presses to change the handset volume level (3 levels) Long press to activate or deactivate mute mode Location of the battery If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-hook key to take or terminate the call. Just off-hook/on-hook the Bluetooth® handset.
Installing or replacing the Bluetooth® handset battery Lift up the battery cover Slide out the battery holding part The battery recharges when the Bluetooth® handset is on its base. 1.7 Install a comfort wired handset You can install a wired handset in place of the Bluetooth® Wireless Handset. Remove the rubber Plug-in the wired handset to the appropriate connector (refer to phone description).
Broadcast the video conversation (HD capability) Use one of the following: o During the video conversation, swipe up on the video displayed on the phone to broadcast it to the equipment connected via HDMI. o To stop the broadcast, swipe down on the video displayed on the phone. Select the HDMI button.
2 Using your telephone 2.1 Making a call Use one of the following: o Dial directly the number for your call. o Lift the receiver Enter the destination number. o Press the on-hook/off-hook key of the Bluetooth® device. (Bluetooth® Wireless handset) Dial the destination number. Dialer. Dial the destination number. o o o Hands free Dial the destination number. Programmed line key. Search by name o Press the call icon to call your contact.
2.2 Make a call using the personal phone book (Contacts) Contacts Select the contact to call Information regarding your contact is displayed on the screen. Press the call icon to call your contact. If there are several numbers for the same contact, select the desired number. 2.3 Using call by name Use one of the following: o Search o Swipe up on the screen Enter the first letters of your contact name.
2.5 Call back one of the last numbers dialed Open the dialpad Select the contact to call in the list of last number dialed. Call your contact directly by selecting the badge You can also access the feature by selecting the application preview History. 2.6 Redialing the last number dialed (redial) Open the dialpad Select twice to call the last number dialed 2.
2.9 Ignore call A call is received: Use one of the following: Ignore o o Press on the On-hook key on the permanent features keys panel Your phone no longer rings but your caller still hears the ringing tone. You can still answer the call after you have ignored it. 2.10 Divert an incoming call A call is received: Your telephone rings.
To go back to “handsfree“ mode Press the “handsfree“ key again You can hang-up the handset. Press on the handsfree mode. 2.12 Receiving intercom calls (Interphony) You can answer a call without lifting the receiver. When you receive a call, you are automatically connected in hands-free mode. The identity of the caller is displayed on the screen. To answer in intercom mode: Settings Application Telephony Yes / No Back to homepage. Interphony 2.
2.15 Delete one call log event Access the call log by pressing the Communication key. Select tab: History Press the desired event: Delete You can also access the feature by selecting the application preview History. 2.16 Delete events from the call log Access the call log by pressing the Communication key.
Use one of the following: o You are notified of a new voicemail message (notification zone) Press the voicemail messages notification button in the top middle area of the screen. Voicemail Select the contact who has left a voice message. o Press the communication key on the permanent features keys panel (Lit). Voicemail Select the contact who has left a voice message. o On the homepage, press the voice mail key. Enter the password to access the visual voice mail.
Change your voice mailbox password To change your voice mailbox call your voice mailbox and follow the voice guide instructions. 2.18 Set an alarm Alarm Enter the alarm time. Select the melody of your choice. Adjust the alarm volume. Enable the feature. The associated LED is on: the feature is enabled. The icon is displayed (connectivity information zone). When the alarm bell rings, you can choose to repeat the alarm or turn it off.
3 During a conversation 3.1 Putting a caller on hold You are in communication: On hold Your call is placed on hold. Your caller hears on-hold music or a tone until you pick the call up again. Recover the call on hold Use one of the following: Select the caller on hold from the call log or the notification area. o Retrieve You are back on the call with your caller. o 3.2 Calling a second person during a conversation You are in communication. New call Call the second person.
3.4 Transferring a call During a conversation, to transfer the call to another number: You are in communication with a first caller Transfer to Call the recipient of the transfer: You can directly call the person by dialing his/her number, select the person to call from the call log, or use the search by name feature to call the second person. Transfer The two callers are connected. You are in communication with a first caller. A second caller is on hold.
3.6 N-party conference (more than three) If allowed by the system, you can establish an N-party conference (more than three callers including you). You are on a call with one or more contacts. Add a new participant to the conference - N-party conference Call the participant to add. You can directly call the person by dialing his/her number, select the person to call from the call log, or use the search by name feature to call the second person. Call You are in conference mode.
3.9 Recording the current conversation When you are on a call with one or more callers, you can record the conversation. To record the conversation during communication: More Record Stop Recording in progress... The user must have the appropriate rights to use this feature. Recorded conversations will then appear as voicemails. You cannot record a video call. 3.10 Setting Auto volume During a conversation you can activate the 'Auto volume' feature.
4 Video call 4.1 Video call To use this feature, both your phone and your caller's phone must have the feature enabled. The phones must also be able to handle video. During a video call, the screen comprises two areas. The main screen shows your callers video and the “picture in the picture“ screen in the bottom right of the main screen shows your video. Main screen showing your caller's video . The “picture in picture“ screen displaying the video sent by your phone to your caller. 4.
4.4 Hide/Show the ‘picture in picture’ You can choose to hide or show the ‘picture in picture’. Long press or double tap on the main video screen or the ‘picture in picture’ to hide or show the ‘picture in picture’. When you hide the ‘picture in picture’ only the video from your contact is displayed. 4.5 Display video in fullscreen mode Press anywhere on the main video screen to display the video in fullscreen mode. Press anywhere on the main video screen to display the video in normal mode. 4.
Starting a video conference by directly adding a participant. You are on a video call. Add participant. Call your caller. Once your contact answers, the previous ongoing video is retrieved as it was before adding the new contact, and the video is automatically broadcasted on the phone of the new contact. In order to see the video from the new contact, he/she has to press on the "picture in picture" feature to authorize the video to be sent from his/her phone.
5 Contacts management 5.1 Define a contact Contacts Add new contact Fill in the contact file. You must provide at least a last name. Back Your contact is added to the directory. For external numbers, we recommend you use canonical address formats comprising “+“, followed by the country code (e.g. “33“) then the number without the first digit. For example, for 0390670000, enter the number +3390670000. To get the “+“ sign, long press on the “0“ key.
5.4 Modify a contact Contacts Select the contact to modify. Edit Change the contact file. Back You can modify a contact while you are on a call. 5.5 Delete a contact Contacts Select the contact to delete. Delete Yes 5.6 Favorites This application contains favorite contacts that you have selected in your personal directory (Address book). Most frequently called contacts can be defined as a favorite. Contacts Select the contact to add to favorites.
5.7 Define a contact as a favorite (Favorites) Most frequently called contacts can be defined as a favorite. The telephony presence is activated for all your contacts defined in the favorites. This allows you to see the status of any contact defined in the favorites before calling them. Contacts must be connected to the same local system to be able to see the telephony presence. Favorite contacts are displayed in the application Favorites. Contacts Select the contact to add to favorites.
Move a shortcut key on the standard homepage When in standard display mode, press and hold an empty space of the homepage. Select shortcut key to move: Select destination. Back to homepage. Delete a direct call key on the standard homepage When in standard display mode, press and hold an empty space of the homepage. Delete the corresponding shortcut key. Confirm. Back to homepage.
6 Keep in touch 6.1 Telephony presence You can let your contacts know whether you are reachable (status). The status is displayed on your contact’s phone when they try to reach you. You can only see the telephony presence of the contacts registered in your Favorites. Contacts must be connected to the same local system to be able to see the telephony presence. The colored bar under your photo/avatar shows your present status. Free. In communication. 6.
6.3 Immediate forward to voice mailbox Use one of the following: o Press the User services key. o Press your information area in the top left corner of the screen. Routing profile Voicemail Forward is activated (The forward key lights blue if configured so in: Settings - Phone configuration - Routing Led). The activated feature is indicated in your personal information area in the top left corner of the screen. The forward key is not lit when no forward is activated.
Overflow to voicemail Use one of the following: o Press the User services key. o Press your information area in the top left corner of the screen. Overflow If busy/no reply to Voicemail Calls will be diverted to your voicemail when you are busy or absent. 6.5 Multi devices routing You can choose to have your business calls diverted to any other devices that are able to receive calls. Use one of the following: o Press the User services key.
7 Keypad At any time, you can show or hide the keypad by swiping up or down the bottom of the screen. 7.1 Change the keyboard type While editing text, you can change the keyboard type to match the language you are writing: AZERTY, QWERTY, QWERTZ, Cyrillic. The keyboard is displayed on the screen Select the keypad type (AZERTY, QWERTY, QWERTZ, Cyrillic,...). Validate your choice. 7.2 Delete a character When editing a text you might have to correct it.
7.3 Write in uppercase By default, the written characters are in lowercase. Press this key once. The next character will be written in uppercase and then you will automatically switch to lowercase. Press this key twice. The associated key light is on. Uppercase mode is used for all written characters. To go back to lowercase mode, press the key again. The associated key light is off. 7.4 Write a number Press this key once. The associated key light is on. Write numbers.
8 Programming your telephone 8.1 Define the phone language The phone language is set in your OpenTouch profile on the server as long as you don't change the phone language directly on the phone. To change the phone language, you are recommended to: Either connect to your OpenTouch profile using a web browser and the URL provided by your administrator and change your TUI language (https:///myprofile).
Unlock your terminal Enter your password to unlock the phone. By default, the password is your OpenTouch password. If necessary, refer to your administrator to find out your password. 8.3 Automatic lock When your phone’s backlight goes off, the phone is locked at the same time. Activate the automatic lock Settings Application Lock Lock on backlight off Enable the feature.
8.6 Ring tones Settings Device Audio Beeps before ringing o One beep: One beep before ringing o Two beep: Two beeps before ringing o Three beep: Three beeps before ringing o No beep: Ring without beep Validate your choice. Ok 8.7 Progressive ringing Settings Settings Device Audio Ascending ringing Enable or disable the feature. 8.8 Adjusting the ringer volume Settings Device Audio Ringing volume Adjusting the ringer volume (0 to 9). 8.
8.11 Install a jack accessory (headset, handsfree, loudspeaker) By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker. When you plug the jack accessory in the jack, a popup asks you for the type of accessory: o Headset o Handsfree o Loudspeaker The specific icon is displayed in the connectivity area .
8.13 Install a Bluetooth® device (pairing) You can use Bluetooth® devices such as handsets or headsets with your phone. To use your Bluetooth® device, it must be paired to the set. To manage the pairing, the Bluetooth® device must be in detectable mode. Refer to your Bluetooth® device documentation to find out how to activate detectable mode. Settings Device Bluetooth® Add Scan The set scans for available Bluetooth® devices. Select the Bluetooth® device to be paired. Add.
8.14 Install the ALE International Bluetoothø Wireless handset Settings Device Bluetooth® Add Scan The set scans for available Bluetooth® devices. Your Bluetooth® device needs to be prepared for pairing. Take the handset off the hook and switch it off, then press and hold both handset buttons at the same time. You will hear a 3-note tone and the LED will flash green and orange. Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be displayed.
8.16 Hearing aid kit If you are using your phone with a hearing device, you must install and activate the hearing aid device (HAC) to avoid hearing discomfort. Settings Device Audio Hearing aid Enable the feature: YES The hearing aid kit is activated. 8.17 Phone wallpaper You can change the wallpaper on your phone. The image must be stored in the set, on a USB storage device or accessible via an URL.
8.18 Phone screensaver You can change your phone screensaver to a default or a personal screensaver. The default screensaver uses predefined images. The personal screensaver uses images you have stored in your phone memory and set up in a screensaver pool. Settings Application Screensaver Screensaver: Yes / No Enable or disable the feature. Screensaver type Select the screensaver type: o Default screensavers. o Personal screensaver.
8.19 Change the theme (skin) of your phone Settings Device Phone configuration Select the current theme in the configuration page The available theme list is displayed on the screen. Select the desired new theme from the list. Ok Confirm the selection. Changing the theme may take a few seconds. 8.
9 File Manager This application allows you to manage audio files and images. My files Select the file type you want: o Audio o Picture Select where to read the files from: files stored on the phone or on the connected USB device, or both. Back All available files of the selected type are displayed. The display time may take longer if the USB storage device contains too many files.
9.2 Copy a file from the external storage device to the phone internal memory My files Select the file type you want: o Audio o Picture Filters Select the storage device. Select the file to copy. Copy The recommended size for the image is more than 800x480 pixels. When you copy an image from an USB storage to your phone, the image is optimized for optimal display. 9.3 Browse pictures My files Picture Filters Select the storage device. Display previous or next picture.
Start listening again: o Play Stop listening: o Stop Supported audio formats are mp3, aac and wav. When released from the manufacturing plant, the audio files hosted on the phone are ALE International property and can be used as is. When an installer or End-User downloads MP3 files via a USB link, they are responsible for the Intellectual Property Right requirements related to such downloads. 9.
10 Manager/Assistant 10.1 Manager/Assistant The Manager/Assistant application offers specific additional features when the manager set is configured for use with an assistant phone. On the manager set, a dedicated application window shows the name of the assistant, the direct call feature access button, and the filtering mode access button. The Manager/Assistant application window can only be displayed when homepage is in business mode. We recommend to setup your homepage in business mode.
On both sets, the header of the dedicated assistant/manager application shows the telephony presence of the assistant or manager and the current activated filtering mode The assistant or the manager is on a call. The assistant or the manager is not on a call. 10.2 Select and activate the filtering mode between the manager and assistant phones The filtering mode allows the assistant and the manager to choose how to route and monitor incoming calls to the manager. Mode: Press on the Mode key.
The manager picks up the incoming call: Monitored call Control Answer displayed call. Manager receives the calls & Assistant monitors them In this filtering mode, the assistant is notified of the incoming call on the manager set. If necessary, the assistant can pick up the incoming call before the manager answers the call. The assistant picks up the incoming call: Monitored call Answer displayed call. Off The Manager/Assistant feature is deactivated.
10.5 Transfer a call to the manager set When on a call, the assistant can directly transfer the call to the manager. The assistant is on a call To manager The call is forwarded to the manager. 10.6 Define a priority number (“White List“) A registered number in the 'White List' is a private number. A private number will always directly reach the Manager set even if a call filtering mode is activated. Only the manager can add numbers in the 'White List'.
10.8 Activate/deactivate a temporary backup assistant The main assistant can define a temporary backup assistant. This is to ensure you receive continuous service in case, for instance, the main assistant is not available. Activation of the backup assistant: Press on the backup assistant key (from Manager/Assistant mode window). o If no backup assistant was previously defined: select the backup assistant via the keypad that opens automatically.
11 Supervision and call pick up Depending on the configuration of the system made by your administrator, you might be part of a supervision group. Your set can be supervised, supervisor or both. Thus, incoming calls to your phone can be picked up by a supervisor phone (when you are absent or busy for instance) and your phone can pick up incoming calls to supervised phones if your phone is supervisor. The supervision icon is displayed in the connectivity area when your phone is supervised or supervisor.
There are five different status: Free Free and ringing On the line On the line and ringing Out of the supervision group When the supervision application preview is displayed on the phone screen it replaces the favorites and the history applications preview. Call pick up The beep can be switched off using the phone settings (Settings Application Telephony). In the dedicated supervision application preview, press on the name of the supervised phone being called.
Call a supervised phone from a supervisor phone You can directly call a supervised phone by pressing on the name of the supervised user in the dedicated application preview. Press on the supervised user in the application preview Display a supervised user contact card You can display the contact card of a supervised phone (where available) by pressing (long press) on the name of the supervised user in the dedicated application preview.
12 Contact-Sync 12.1 Introduction This application is for synchronizing your address book between your phone and the Outlook application. It supports synchronization of the Outlook data placed locally, for example in a local Outlook archive file. The default maximum number of contacts you can synchronize between your phone and your PC is 500. However, your administrator can increase this to up to 1,000. Please ask your administrator for the maximum number of contacts.
3. Read and agree the license Agreement. 4. Select the application destination folder on your PC (make sure you have the necessary administration rights to install the application in the selected folder). 5. Follow the installation steps.
12.4 Uninstalling the application There are two different ways for uninstalling the application: Access the feature “Add/remove programs“ (Windows XP) or “Programs and features“ (Windows Vista or Windows 7). Run the installation executable file and select the “Remove“ option. 12.5 Repairing the application If the application becomes corrupted, you can repair it. 1. Run the application installation executable file. 2. Select the “Repair“ option. 3. Follow information displayed on the screen. 12.
2. You can define: The profile and the Outlook folder to use for synchronizing contacts. The default profile and Outlook folder will be used for synchronizing unless you specify a folder and profile. You can change the profile and folder used. You can define a profile for synchronizing the contacts. You are advised to create an Outlook subfolder dedicated to your phone contacts and to work from this folder. This will help protect your general Outlook contacts on your PC.
The port used by PC for synchronization: if default port cannot be used on the PC you can change it. If you modify the port used by the application, you have to do the same modification on the phone side. Secured connection: while communicating between Contact-Sync and the device, both unsecured HTTP or secured HTTPS protocols can be used. If you checked the “Use secured connection“ checkbox, HTTPS protocol is enabled.
12.7 Synchronize your phone and your PC Before starting synchronization please make sure both the phone and PC software are properly configured. Start synchronization Use one of the following: o Synchronization (If enabled in the synchronization settings) o Settings Application Synchronization Synchronization: Start If not deactivated in the application configuration (Silent Sync) you can see the synchronization summary on the screen.
12.8 Troubleshooting Below is a troubleshooting guide that can help you resolve any problems that might occur. Installation says you do not have write permissions in this folder You are probably not permitted to change the folder in which you are trying to install PC Sync. Try installing it in another location. Phone displays “HTTP error, HTTP request failed“ Please make sure PC Sync is started in the PC.
13 Guarantee and clauses Safety Instructions Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Magnets could affect the functioning of pacemakers and implanted heart defibrillators.
Regulatory Statements EUROPE This equipment is in compliance with the essential requirements of R & TTE Directive 1999/5/EC. The Declaration of Conformity may be obtained from your installer. USA and Canada This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Privacy Privacy of communications may not be ensured when using the Bluetooth® handset or any additionnal Bluetooth® device Disposal The equipment must be returned to a collection point for electronic equipment waste disposal. Defective batteries must be returned to a collection point for chemical waste disposal. The labels and icons presented in this document are not contractually binding and may be modified without prior warning. The information presented is subject to change without notice.
