8242 DECT Handset Alcatel-Lucent OpenTouch™ Suite for MLE User Manual 8AL90306USACed04 – 1837
8242 DECT Handset This document describes the services offered by the 8242 DECT Handset connected to an OmniPCX Enterprise system. Operating conditions This approved DECT telephone is intended to be used with an ALE International cordless PABX. The following conditions must be respected, notably concerning the use of radioelectric frequencies: • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
8242 DECT Handset 1 GETTING TO KNOW YOUR TELEPHONE ........................................................................ 5 1.1 1.2 1.3 1.4 1.5 1.6 5 7 8 9 10 11 PHONE DESCRIPTION STATUS ICONS MENU ICONS CALL ICONS ACCESSING THE MENU AND NAVIGATING HANDSET IN ICON DISPLAY MODE 2 GETTING STARTED ................................................................................................ 12 2.1 2.2 2.4 2.5 2.
8242 DECT Handset 32 32 6.8 CANCELLING ALL FORWARDS 6.9 CONSULTING TEXT MESSAGES 7 PROGRAMMING YOUR TELEPHONE ........................................................................... 33 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.
8242 DECT Handset 1 Getting to know your telephone 1.1 Phone description Your phone can be configured to display icons or labels for software key. All descriptions in this user documentation refer to the handset in icon display mode. To ensure that your set matches the documentation make sure the phone is configured correctly. Refer to chapter: Handset in icon display mode. Switch the phone on/off, lock/unlock the phone and activate standby mode. • Switch on (long press). • Switch off (long press).
8242 DECT Handset • • • Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. Slow yellow flashing: telephonic event such as unread message, missed call, etc. • Rapid yellow flashing: incoming call. Led • Slow red flashing: out of coverage. • Rapid red flashing: low battery warning. • Slow blue flashing: bluetooth is activated.
8242 DECT Handset 1.2 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. Battery charge level. Received messages,callback request and unanswered calls. Indicates a pending calendar notification. Appointment programmed. Call diversion activated. Vibrate mode active. Ringer active. Ringer disabled. Radio reception quality. Loudspeaker on (in conversation). Mute on (in conversation). Economy mode activated and used (green).
242 DECT Handset 1.3 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. It provides access to all the functions available on your system. All icons are described in their unselected state. When selected, the icons are displayed in purple. Contacts: Manage your personal directory and access the company directory. Dialed: Call back the last number dialed. Call log: Access the log of all incoming and outgoing calls. Forward: Divert your calls to another number.
8242 DECT Handset 1.4 Call icons Making a call. Receiving a call. Call on hold. Accessing the directories. Transferring a call. Switching to DTMF signals. Setting up a conference. Forwarding your calls to your voice message service. Parking an external communication. Call duration and cost. Additional options (Features depending on the system). In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the different callers.
8242 DECT Handset 1.5 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice. OR You can move horizontally along the various icons within the function Press the OK key to validate your choice.
8242 DECT Handset 1.6 Handset in icon display mode Your phone can be configured to display icons or labels for software key. All descriptions in this user documentation refer to the handset in icon display mode. To ensure that your set matches the documentation make sure the phone is configured correctly. To activate the icon display mode: • Access MENU.
8242 DECT Handset 2 Getting started In order to have a fully operational 8242 DECT Handset, make sure that you have the following items: the battery, the AC/DC adapter, the power supply and the USB cable. 2.1 Installing the battery in the telephone • Installing the battery in the telephone: If the belt clip is installed, you must lift it up and maintain it in this position during the battery installation or replacement. Lift up the cover.
8242 DECT Handset 2.2 Installing the memory card The handset SD card stores handset configuration data and, depending on your system, may also store subscription data. Please refer to the system administrator for more details. The SD card allows up to 500 contacts and 200 messages. You must be in possession of the memory card for your phone. The supported Micro SD memory cards are: • • Kingston: 2, 4, 8 & 16 GB – Class 4 & 10, Trancend 2, 4, 8 & 16 GB – Class 4 & 10. Switch off the handset.
8242 DECT Handset 2.4 Charging your telephone battery 2.4.1 Charging the battery on a single charger Put your phone on its support. Plug the USB cable into the 5V socket of the desktop charger. Plug the other end of the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply. • • Green steady: the phone is on the charger (or connected to the USB cable) and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging.
8242 DECT Handset 2.4.3 Charging the battery with a USB cable Plug the USB cable into the USB port of your phone. The other end of the USB cable can be plugged into the AC/DC adaptor or into a computer USB port. You can also charge your phone from any USB plug, such as a computer USB plug. However, the charging time is longer than charging with the AC/DC adapter. Charging time depends on the power source where the cable USB is plugged (computer, AC/DC adapter, …). 2.4.
8242 DECT Handset 3 Using your telephone 3.1 Making a call • Dial. • Send the call. You are in communication: • Hang up. To make an external call, dial the outside line access code before dialing your contact number 3.2 Calling from your personal directory • Access MENU. • Contacts • Personal Dir Validate access to the 'personal directory '. • Select the name of the person you wish to call. • Send the call. Quick access: .
8242 DECT Handset 3.3 Calling your caller by name (company directory) • Access MENU. • Contacts • Phone Book • • Enter the first letters of the name, name-first name or the initials of your caller. Apply. • Select the type of search you want (last name, last name and first name or initials). • Select the desired name. • Send the call. Name must be entered in format name / space / first name. For fast access to this function from the home screen page, press the directory key... 3.
8242 DECT Handset 3.5 Redialing 3.5.1 Redialing the last number dialed (redial) • Access MENU. • Call log 3.5.2 Call back one of the last numbers dialed • Access MENU. • Dialed • Select the number in the list. • Send the call. 3.6 Requesting automatic callback if internal number is busy The telephone of the internal caller you are trying to contact is busy, and you want the person to call you back as soon as they are free. • Call back.
8242 DECT Handset 3.8 Speaking on the loudspeaker of a busy internal contact In some cases, you might have to broadcast on the loudspeaker of a busy contact. This feature must be configured by the administrator. • LS announce • You can talk, your contact will hear you on their loudspeaker. 3.9 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • • The list of icons at the top of the screen.
8242 DECT Handset 4 During a conversation 4.1 Make a second call • You are in conversation with one caller. • Dial the number. • Send the call. • The first call is on hold. Recover the call on hold: • Hang up. • Your telephone rings. • Recover the call on hold. You can also initiate another call by using the 'Enquiry call' feature. 4.2 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name is displayed for 3 seconds.
8242 DECT Handset 4.3 Switching between two calls (Broker call) During a call, to recover the caller on hold: • Recover the call on hold. You can establish the identity of the waiting call without taking it by using the navigate-left-right key. • Display the caller's identity. • Recover the call on hold. 4.4 Transferring a call During a conversation, to transfer the call to another number: You are in communication with a first caller: • Call the recipient of the transfer. • Send the call.
8242 DECT Handset 4.5 Three-way conference with internal and/or external callers (conference) During a conversation, a second call is on hold: • • Conference. You are in conference mode. Cancel conference and return to first caller (If conference is active): • End conference. After the conference, to leave your two callers talking together: Your two callers are in conversation . This feature needs setting up. If necessary, contact your system administrator.
8242 DECT Handset 4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: • You are in conversation with one caller. • Send MF • To activate. • Sending DTMF signals. • De-activate MF The function is automatically cancelled when you hang up.
8242 DECT Handset 5 Sharing 5.1 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: • Access MENU. • Services • Services • • Pick up services Night pick up 5.2 Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • Access MENU.
8242 DECT Handset If the telephone ringing is not in your pick-up group: • Ext pick up • • • Dial a Number Enter number of ringing telephone. Apply. If the telephone ringing is in your own pick-up group: • Group pick up The system can be configured to prevent call pick-up on certain telephones. 5.3 Hunting groups 5.3.1 Hunting group call: Some phone sets can be associated to form a group. You can contact any one of them by dialling the group number.
8242 DECT Handset 5.4 Sending a written message to an internal contact • Access MENU. • Messages • • New Text Msg Confirm. • • Send a Message ? Confirm. • • Dial the number of your caller (dial, directories, last numbers dialed...). Confirm. • • Select the type of message to send (Fixed Messages, Prg Messages, New Message). Follow information displayed on the screen. If selected message has to be completed: • Confirm access to the message to be completed. • • Complete the message. Apply.
8242 DECT Handset 5.6 Sending a recorded message to a number or a distribution list • Access MENU. • Messages • • New voicemsg Confirm access to the voice mailbox. • • Personal code. Confirm. Follow the instructions of the voice guide.
8242 DECT Handset 6 Keep in touch 6.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Access MENU. • • Forward Confirm access to immediate diversion. • Fwd Immediate • Activate Fwd / Modify Fwd • • Dial the number of your caller (dial, directories, last numbers dialed...). Confirm. You can continue to make calls while your telephone is diverted.
8242 DECT Handset 6.2.2 Example of diversion on busy • Access MENU. • • Forward Confirm access to immediate diversion. • Select the 'List of diversions' icon. • Fwd on Busy • • Dial the number of your caller (dial, directories, last numbers dialed...). Confirm. 6.3 Diverting calls to your voice mailbox • Access MENU. • Forward • • Fwd Immediate Voice Mail Confirm.
8242 DECT Handset 6.4 Consulting your voice mailbox When you have received a message, the Message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message. • The number of new vocal messages is displayed in the phone notification area. • Access MENU. • Messages • • Voice Mail Confirm access to the voice mailbox. • • • Enter your personal mailbox password. Confirm. Follow the instructions of the voice guide.
8242 DECT Handset 6.6 Program your associate number The associated number can be a phone set number, the voice mail number or the pager number. It can be used as overflow number. • Access MENU. • Services • Associate • Apply. • Modify • • Dial the number of your caller (dial, directories, last numbers dialed...). Confirm. 6.
8242 DECT Handset • Modify • • Dial the number of your caller (dial, directories, last numbers dialed...). Confirm. 6.8 Cancelling all forwards • Access MENU. • Forward • • Select the 'Diversion cancellation' icon. Confirm. 6.9 Consulting text messages When you have received a message, the Message icon is displayed on the welcome screen. The yellow LED on your telephone flashes to indicate there is a message. • The number of new vocal messages is displayed in the phone notification area.
8242 DECT Handset 7 Programming your telephone 7.1 Identify the terminal you are on • Displays your telephone number (long press). 7.2 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. • Access MENU. • Messages • • Newmsg Confirm access to the voice mailbox. • • • Enter your temporary password. Enter your new password. Record your name.
8242 DECT Handset 7.3 Change your voice mailbox password • Access MENU. • Services • Password • • • • Enter the old password. Enter the new password. Enter new password again to confirm. Apply. Please contact your administrator for your initial voice mailbox password. Each digit of the code is symbolized by an asterisk. 7.4 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Ring 7.4.
8242 DECT Handset 7.4.3 You can adjust the buzzer/ringer mode according to your needs • Press on the ringer/vibrate key. • • • • • Off: Ringer and buzzer are deactivated. Ring only: Rings only. Vibrate then ring: The handset vibrates and then rings. Vibrate only: The handset vibrates and doesn 't ring. Vibrate and ring: The handset vibrates and rings simultaneously. This key can be used to switch rapidly from the ringer to the vibrate mode and vice-versa.
8242 DECT Handset 7.6 Adjusting your telephone functions • • Access MENU. • Settings • Select the function* you want and use the On/Off softkeys to activate or deactivate the function. • Select the function* you want and press the OK key to enter the function menu to configure the function. • Return to idle.
8242 DECT Handset 7.7 Selecting language • Access MENU. • Language • • Select the language of your choice. Apply. The initial language selection is made automatically by the system. 7.8 Programming your personal directory Your personal directory can contain up to 42 numbers. • Access MENU. • Contacts • Personal Dir • • Position the cursor on an existing record. Apply. • Create • • Enter the name. Apply. • • Enter the number. Apply.
8242 DECT Handset 7.9 Modifying a record in the personal directory • Access MENU. • Contacts • Personal Dir • • Select the record to be modified. Apply. • Modify • • Modify the name (14 characters maximum). Apply. • • Modify the number. Apply. Press the # key to switch from lowercase letters mode to uppercase letters mode, and from uppercase letters mode to numbering mode.Use the browser to position on the character or digit to modify. To delete a character, briefly press the delete key.
8242 DECT Handset 7.11 Programming an appointment reminder • Access MENU. • Alarms • Set appointment • • Enter the time of the appointment. Apply. • • Where appropriate, dial the number of the destination set. Apply. At the programmed time, your telephone rings: Press the On-hook key to accept the appointment. To cancel your appointment call-back request: • Access MENU. • Alarms • Cancel appointm • Apply. 7.
8242 DECT Handset 7.12.2 Associate a lock/unlock feature with the alarm key. • Access MENU. • Settings • Keys • Alarm (long press). • Lock/unlock 7.12.3 Set the numbers to be called • Access MENU. • Settings • Keys • Call Configuration • For each key and the kind of press (short or long), enter the name and the number of the contact you wish to associate with the F key. 7.13 Calendar You can consult and manage an agenda on your phone. 7.13.1 Modify the agenda format • Access MENU.
8242 DECT Handset 7.13.2 Programming an appointment reminder • Access MENU. • Access the agenda menu. • Add • • • • Enter date. Save Enter the beginning time. Save • • Choose the duration of the appointment. Select • • • • Enter the subject of the appointment (this field can be left empty). Save Enter the place of the appointment (this field can be left empty). Save • • Define when the reminder will be activated before the appointment.
8242 DECT Handset 7.13.4 Modify an appointment reminder • • Access MENU. • Access the agenda menu. • Select a date (Month view only). • • View (Month view only). View the agenda for the selected date (Month view only). • Select the appointment of the day (in month view) or the appointment of the week (in week view). • • View Edit Change the appointment by filling in the fields as described in the creation of appointments. 7.13.5 Copying an appointment reminder • • Access MENU.
8242 DECT Handset 7.13.6 Delete an appointment reminder • Access MENU. • Access the agenda menu. • Select a date (Month view only). • • View (Month view only). View the agenda for the selected date (Month view only). • Select the appointment of the day (in month view) or the appointment of the week (in week view). • • • View More Delete 7.13.7 Delete an appointment reminder • Access MENU. • Access the agenda menu. • More • Delete • Select the appointment. • Confirm deletion. 7.
8242 DECT Handset Unlocking features on your terminal: • Access MENU. • Lock • Apply. • Personal code (Please refer to the administrator for your password). • Apply. Locking your terminal This service enables you to prevent your phone being used. • Press the switch on/off key (long press). • Select the lock option. Unlock your terminal: • Press the switch on/off key (long press). 7.15 Modifying your personal code • Access MENU.
8242 DECT Handset 7.16 Configuring Bluetooth 7.16.1 Enable/Disable Bluetooth • Access MENU. • Settings • Bluetooth • Enable Bluetooth? • Yes / No When enabled, the unconnected Bluetooth icon is displayed () and the Led flashes blue slowly. 7.16.2 Pairing Bluetooth devices This feature is used to detect Bluetooth devices and to pair them. • Access MENU. • Bluetooth • Search for devices • Search for devices Once the device is listed and named, you can launch the pairing on the device.
8242 DECT Handset 7.16.3 Managing paired devices This option allows you to list and to manage devices paired to the phone (up to 4 compatible devices). • Access MENU. • Settings • Bluetooth • Paired devices The paired devices are displayed on the screen. The dotted device is the connected device. When selecting devices, you can connect/disconnect or change name, delete, delete all and see info details via the more menu. 7.
8242 DECT Handset 8 Live signal and notification management 8.1 Introduction Your handset offers services such as live calls, notification calls, event keys or status calls. These services must be activated and configured by your administrator. Please contact your admnistrator before using these services. Only notification and event calls can be initiated by the user. Live signals and status calls are transparent to the user as these calls are automatically made by the handset.
8242 DECT Handset be terminated as soon as a notification call is initiated. Notification calls will also interrupt any calls such as live, key event or status calls. During the notification process, all user actions are ignored until communication is established with the alarm server. Then either the user or the alarm server can terminate the call and the handset will return to idle state and will be available to process any subsequent user calls. 8.
8242 DECT Handset 8.4 Force ringing Your phone may be in silent or vibrate mode. Despite this configuration your phone may ring when there is a specific call from an alarm server. While the handset is ringing, a message (maximum of 14 characters) may also appear on the phone display. Select alarm modes for local alarm signaling and alarm calls from alarm server: • • • • • Off: follow the current handset audio mode. Ring: ring for alarm regardless of the handset audio mode.
8242 DECT Handset 9 Registering the telephone 9.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one ALE International PBX. If, when first switched on, the display indicates: 'Auto install?' your telephone has not been registered on any system. • Access MENU. • Settings • System settings • Enter the PIN Code (The default is 0000). • Apply.
8242 DECT Handset 9.2 Registering the telephone on other systems The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main ALE International system. You can select the other inputs to register the telephone under another system (ALE International or other system). To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
8242 DECT Handset 9.3 Selecting your DECT system Your telephone can be programmed to function on 5 different DECT systems (ALE International or GAP). • Access MENU. • Settings • Select System. • Select network • Select the desired input (the chosen option is indicated by the radio button with a central dot). • Return to idle. The selection is retained even after switching the telephone on/off. The selection of a specific system (SYSTEM...) forces operation on a specific system.
8242 DECT Handset 10 Accessories 10.1 Belt clip When you purchase your phone, it is equipped with a belt clip on the back. You can remove this belt clip and replace it with the cover provided in the box of your new phone. • • Turn the belt clip by doing a counterclockwise quarter turn. Remove the belt clip by pulling it towards you. Put on the cover instead of the belt clip as shown in the picture. Push the cover towards the back of the phone until the cover is clipped on. 10.
8242 DECT Handset How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into the 5V socket of the desktop charger. Plug the other end of the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply. How to dock your phone with the USB cable Plug the USB cable into the USB port of your phone. The other end of the USB cable can be plugged into the AC/DC adaptor or into a computer USB port.
8242 DECT Handset 10.3 Dual Chargers The Dual Desktop charger includes: 1.a stand to house your telephone and additional battery and a charge indicator light for the additional battery. 2.a mains cable via an AC/DC adaptor. Place the handset front forward into the Dual Charger upper slot. Place a spare Battery Pack in the front slot, charging contacts down. • • The handset battery charging time is less than 3 hours. The spare battery charging time is less than 6 hours.
8242 DECT Handset 10.5.2 Initial charge Place the telephone in the charging holder. Battery icon flashing. The battery is charged. Maximum battery performance is only reached after around 10 charge/discharge cycles. These batteries contain polluting substances: do not dispose of them in a dustbin - take them to a specialized collection point. 10.5.3 Battery charge level > 66% 33% - 66% 10% - 33% < 10% 10.6 Headphone / external microphone The side of the telephone features a 3.
8242 DECT Handset 11 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 MHz in Europe, 1920 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country). This equipment offers also Bluetooth® Interface: frequency range 2402-2480 MHz, Radiated Power 1.72 mW.
• Quick guide Switch the phone on/off, lock/unlock the phone and activate standby mode. • Switch on (long press). • Switch off (long press). • Lock/unlock the phone. • Standby mode on/off (short press). • Answer the call. • Long press (feature depending on the system): redial last number or access the redial list. • Switching between two calls (broker call). • Switch off ringer. • Hang up. • Return to previous menu. • Erase a character. • Delete an entire field. • Access menu.
Status icons Quick guide The status icons are displayed on the welcome screen and indicate the status of the telephone. Battery charge level ( > > > ). In charge (flashing icon). New event(s) - callback request, voice mail, text mail, missed call. Indicates a pending calendar notification. Appointment programmed. Call diversion activated. Vibrate mode active. Ringer active. Ringer disabled. Radio reception quality - Normal Mode. Radio reception quality - 50 mW power. Loudspeaker on (in conversation).
