Alcatel-Lucent 400 DECT Handset Alcatel-Lucent 300 DECT Handset Alcatel-Lucent OmniPCX Office Communication Server
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User manual how Thank you for choosing the Alcatel-Lucent 300 DECT Handset or Alcatel-Lucent 400 DECT Handset: this is a reliable telephone designed to make life easier. To find out the essential functions of the Alcatel-Lucent 300 or 400 DECT Handset, we suggest that you read carefully the first chapters of this guide. The availability of certain functions described in this guide may depend on the version or configuration of your system. If in doubt, consult the person responsible for your system.
Contents Toc Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 1.2 1.3 1.4 2. 3.4 3.5 3.6 3.7 p.16 p.17 p.18 p.18 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from your personal directory . . . . . . . . . . . . . . Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . .
Contents 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.29 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 6. Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . p.29 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.29 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.30 Diverting hunting group calls . . . . . . . . . . . . . . . . . . . . . p.30 Sending a written message to an internal correspondent p.
Contents 7. Programming your telephone . . . . . . . . . . . . . p.42 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 8. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from your personal directory . . . . . . . . . . . . . . Redialling the last number dialled (redial) . . . . . . . . . . . Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 10. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.61 10.1 10.2 10.3 10.4 10.5 10.6 11. Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics of the mains power adapter . . . . . . . . . Presentation of the battery pack . . . . . . . . . . . . . . . . . . Headphone / external microphone . . . . . . . . . . . . . . . . Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . .
Precautions for use Coverage area howtoc The DECT functions provided by your Alcatel-Lucent system allow user mobility management via DECT cordless telephones. Radio coverage of the Alcatel-Lucent system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell. • Mobility: A user can make or receive calls in any cell. • Radio transfer: This function enables the user to move during a conversation and go from one cell to another.
Precautions for use Operating conditions This approved DECT telephone is intended to be used with an Alcatel-Lucent cordless PBX. The following conditions must be respected, notably concerning the use of radioelectric frequencies: • DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically radiated power at the antenna is less than 250 mW.
Your telephone Status icons Battery charge level Ringer active Initializing the voice mailbox / Consulting information Ringer disabled Programmed call-back time Radio reception quality Call diversion activated Vibrator active Call icons 123 Making a call MARTIN Paul Wed 24 May 16:30 Receiving a call In conversation Call on hold* Accessing the directories Switch the screen on again Erase a character Return to previous menu Delete an entire field (long press) Hang up Return
Back-lit screen (in colour for the 400 DECT) The screen switches off automatically after a few seconds of inactivity. To turn it back on, press the key C . Headset socket (400 DECT) Light • • • Green steady: handset charging Green fast flashing: outside the radio field Red slow flashing: message present Adjust audio volume Access MENU Apply Navigate (up, down, left, right) Lift the receiver Redial (long press): call back the last number dialled.
1 Display and corresponding icons Other Features 1 line of status icons and 3 lines of 16 alphanumeric characters. 1.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
1 Display and corresponding icons 1.2 MENU icons The MENU is accessible from the welcome screen by pressing the OK key. (OK: It provides access to all the functions available on your system. ) Directories: manage your personal directory and access the company directory.; Redial: call back the last number dialled. Divert: divert your calls to another number. Mailbox: consult and send voice and text messages. Call pick-up: answer a call intended for another telephone.
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1 Display and corresponding icons 1.4 How to read this guide Press briefly on the navigation key to access the MENU and to confirm. Move the navigation key up or down. Move the navigation key to the left or right. Use the keypad to enter digits and letters. Description of an action or context. Important information These symbols can be supplemented by small icons or texts. All default or customized function codes are given in the table of codes in the appended sheet.
2 Getting started Other 2.1 Installing the battery in the telephone • Installing the battery in the telephone Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B). Replace the cover. • To remove it Lift up the cover. 16 Remove the battery from its compartment as shown in the drawing.
2 Getting started 2.2 Charging your telephone battery 1 1 2 OK Connect the charger and place the telephone in the charging holder. The telephone LED is green when charging. 'Dual Desktop' charger: position the battery as shown in the drawing: 1- place the battery in the cradle, 2- press down backwards until it clicks into place Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery.
2 Getting started 2.3 Switching on your telephone 123 MARTIN Paul Wed 24 May 16:30 switch on (long press) wait a few seconds (about 3s). your telephone is switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you’re in an area covered (if you’re not, move close to a radio terminal).
3 Using your telephone Other 3.1 Making a call 123 John inconversation Transfer dial send the call speak hang up To make an external call, dial the outside line access code before dialling your correspondent's number. 3.
3 Using your telephone 3.3 Calling your correspondent by name (company directory) 123 select the 'directories' function 123 123 PersSpDial Directory Typesurname: select 'directory' select the desired name apply enter the first letter of your correspondent's surname* send the call * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for. Press 1 when you do not know one of the letters of the name.
3 Using your telephone 3.5 Redialling* 123 select the 'redial' function 123 1-............ 2-............ 3-............ select the no. in the last ten issued 3.6 send the call Requesting automatic callback if internal number is busy The telephone of the internal correspondent you are trying to contact is busy, and you want the person to call you back as soon as they are free.
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3 Using your telephone • Example: sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: 123 123 0123456789 inconversation Transfer 0123456789 inconversation Send MF Code? in conversation select the 'send mf code' icon 123 0123456789 inconversation Send MF Code? apply all digits dialled are then sent in dtmf To deactivate the function, from the Send MF code sc
4 During a conversation Other 4.1 Make a second call 123 123 Number? 102 Paul inconversation Transfer dial the number making a call 123 John inconversation Transfer the first call is on hold send the call You can also call a second correspondent by selecting the icon or 2nd call text, or else by using your personal directory or the company directory. 4.
4 During a conversation 4.3 Switching between two calls (Broker call) During a call, to recover the correspondent on hold: 123 123 Paul inconversation Transfer John inconversation Transfer recover the correspondent on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key.
4 During a conversation 4.5 Transfer a call to the voice mailbox of an absent party During the call, you want to transfer your correspondent to the voice mailbox of another correspondent. 123 123 Paul inconversation Transfer Paul inconversation TrfVMU during a conversation number of second correspondent 4.6 apply apply Three-way conference with internal and/or external correspondents (conference) During a conversation, a second call is on hold.
4 During a conversation 4.7 Placing an outside call on hold (parking) You can park an outside correspondent in order to take the call on another set. 123 123 0612457845 inconversation Transfer 0612457845 inconversation Park call? you are holding an external conversation select the 'parking' icon apply Your correspondent is parked and hears the hold melody.
4 During a conversation 4.8 Store a number* To store the displayed number in the personal directory while a communication is in progress: 123 select the 'directories' function 123 123 PersSpDial Directory 1-............ 2-............ 3-............ confirm access to '->pers sp dial' apply select the chosen card apply 123 Name? MARTIN enter the name* apply (twice) *To key in the name: the keys in the keypad include letters that you can display by pressing them successively.
5 Sharing Other 5.1 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: 123 select the 'pick-up' function 123 AnsGenBell OK? select the 'answer general bell' function 5.2 confirm to take the call Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. 123 select the 'pick-up' function 123 Number? 123 . . . . . . .
5 Sharing 5.3 Hunting groups Hunting group call: Some extensions can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.
5 Sharing 5.5 Sending a written message to an internal correspondent 123 select the 'mail' function 123 123 Number? . . . . . . . 0 Text mail OK? select the 'text mails' icon apply dial the destination number 123 CALL ME BACK OK? apply select the message to be sent apply The following 27 predefined messages exist: 1 Call me back 15 MEETING ON xx.xx.xx (*) 2 Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx : xx (*) 3 CALL ME BACK AT xx : xx (*) 17 Out for a while 4 CALL BACK xx.xx.
5 Sharing 5.6 Send a voice message copy 123 123 1 voice mail OK? confirm access to the 'mail' function confirm access to the voice mailbox 123 Readamsg New 1 Old 4 OK? personal code apply select the message to copy 123 01/05 107 10 May 9:15 Send copy? apply 123 Number? 123 . . . . . . .
5 Sharing * To record a comment 123 123 Sendcopy Reccomment OK? OK? apply 123 123 Record Recording... OK? Stop? start recording apply recording in progress apply 123 Pleaseconfirm OK? apply While recording a comment you can select other functions using the navigate-up-down key (navigate-up-down : 5.
5 Sharing 123 Number? . . . . . . . no. or name of the recipient or the list (000 - 050)* apply 123 01/05 150 Confirm? select the message to be sent apply * Distribution lists: • 000: the message is sent to all voice mailboxes • 001 to 050: the message is sent to a group of voice mailboxes • To record the message 123 123 Record Recording...
5 Modify the automated attendant welcome message remotely Sharing 5.8 This feature enables a user with the appropriate rights to modify the automated attendant night or day-time message.
6 Keep in touch Other 6.1 Selecting calls to be diverted This function enables you to select the calls to be diverted. These can be: external calls, internal calls (local) or all calls. 123 123 select the 'diversion' function 123 Allcalls Externcalls Localcalls select the 'list of calls' icon 6.
6 Keep in touch 6.3 Consulting your voice mailbox When you have received a message, the Message icon is displayed on the welcome screen. (Message : ) 123 123 1 voice mail OK? confirm access to the 'mail' function confirm access to the voice mailbox display number of new and old messages personal code apply 123 01/05 107 10 May 9:15 Play new? apply • To access voice mail functions You can move horizontally along the various icons.
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6 Keep in touch • To select the type of forwarding 123 InternalNb Modify? enter the name of a colleague or your assistant or any other name apply 123 ExternalNb OR Modify? key in an outside number apply 123 MobileNb OR Modify? key in the number of your mobile apply 123 ChoiceON ChoiceOFF OR activate/deactivate the transfer to the switchboard apply 123 Number? . . . . . . .
6 Keep in touch 6.6 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). 123 123 select the 'diversion' function 123 Number? 123 FwdImm . . . . . . . OK? confirm access to immediate diversion dial the destination number apply You can continue to make calls while your telephone is diverted.
6 Keep in touch • Example of diversion on busy: 123 123 123 FwdBusy FwdDND FwdFollow select the 'diversion' function select the 'list of diversions' icon 123 Number? . . . . . . . confirm access to diversion on busy 6.8 dial the destination number apply Cancelling all diversions 123 123 select the 'diversion' function 123 FwdCancel OK? select the 'diversion cancellation' icon 6.
7 Programming your telephone Other 7.1 Initializing your voice mailbox You can use the Message icon on the welcome screen to initialize your voice mailbox. (Message : ) 123 Init your voicemail apply Enter your password and record your name in accordance with the spoken instructions Your personal code is used to access your voice mailbox and to lock your telephone. 7.
7 Programming your telephone • To go back to the default message: 123 select the 'customizing your telephone' function apply 123 mbxgreeting OK? select the 'voice-mail acceptance' apply 123 Default? select the 'default message' icon 7.3 apply Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone.
7 Programming your telephone 123password? Old enter the old password apply 123 password? New enter the new password apply apply Until your voice mailbox is initialised, the password is 1515. Each digit of the code is symbolized by an asterisk. 7.4 Adjusting the audio functions You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used.
7 Programming your telephone • Adjusting the ringer volume: 123 select the 'customizing your telephone' function apply 123 123 phoneset Ring.
7 Programming your telephone • Rapid customizing of the ringer Depending on your activity, the ringer settings can be modified via a quick press on the switch on/ off key followed by the OK key.(switch on/off : , OK : ) 123 Switch off the set? Switch off the telephone Activate/disable the vibrator Activate/disable the ringer Activate/disable meeting mode (progressive ringing) Lock the keypad Press the OK key to confirm (OK : 7.
7 Programming your telephone 7.
7 Programming your telephone 7.8 Selecting language 123 123 useroptions OK? select the 'customizing your telephone' function confirm access to 'options' 123 Languages OK? apply select the 'language' icon apply 123 Deutsch Français English select the language of your choice apply The initial language selection is made automatically by the system. 7.9 Programming your personal directory (Individual number) Your personal directory can contain up to 10 numbers.
7 Programming your telephone 7.
7 Programming your telephone • Temporary appointment: call back within the next 24 hours • Permanent appointment: call back every day at the same time At the programmed time, your telephone rings: Press hang up or Off-hook to confirm the answer. (hang up : , lift the receiver : ) If you are in conversation, the display flashes, a tone is sent and you will hear a beep. After a third unanswered call, the temporary call request will be cancelled but the permanent call will remain in memory.
8 Using the telephone in GAP mode Other Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the functions described below are available on your telephone in combination with the mandatory functions provided by your fixed GAP system. Automatic transfer between radio cells: This telephone function enables you to move around between radio relay units, without any break in communications.
8 Using the telephone in GAP mode 8.4 Redialling the last number dialled (redial) Press the unhook key (hold down for a few seconds). (lift the receiver : 8.5 ) Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: Press the star key (hold down for a few seconds). ( star : 8.
8 Modifying a name or number 123 123 1-MARTIN 2-SOPHIE 3- select the 'directories' function select the card to be modified 123 Name? 123 MARTIN 1-Edit 2-Delete 3-Call apply select 'edit' apply move onto the letter to be modified 123 Number? 0123456789 modify the name apply modify the digit move to the digit to be modified apply To delete a character, use the delete key. ( delete : 8.
8 Using the telephone in GAP mode 8.
8 Using the telephone in GAP mode Adjusting screen contrast: 123 123 Contrast: 3/5 select the 'adjustment' function increase / reduce the contrast 8.
9 Registering the telephone Other 9.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent or GAP system (registration operation). If when first switched on the display indicates: 'System 1 — Auto install ?' your telephone has not been registered on any system; consult your installation technician or proceed as follows: 1. Prepare your system for registration (see system installation guide). 2.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 Registering the telephone 9.2 Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main Alcatel-Lucent system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent or other system). To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 Registering the telephone If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and the radio coverage icon appears. If the registration operation has not been successful, the station proposes launching the subscription again. 123 Launch Subscription? Depending on the type of system concerned, registration may require one or more additional operations on the system.
10 Accessories Other 10.1 Chargers The 'Basic Desktop' charger includes: 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. The 'Dual Desktop' charger includes: 1. a support with : - a place for the telephone, - a place for an additional battery, - a charge indicator light for the additional battery. 2. a mains cable via a AC/DC adaptor.
10 Accessories 10.2 Characteristics of the mains power adapter input: 100/240 V - 50/60 Hz output: 7.5 V - 0.38 A The mains power socket used must be close to the charger/holder and easily accessible, so that it can be used as an 'on/off' facility. 10.
10 Accessories 10.5 Cleaning your telephone Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp cloth. Do not use soap or detergent that would risk altering the colours or damaging the surface of the telephone. 10.6 Transporting and protecting your telephone To avoid losing your telephone, get into the habit of clipping it onto your belt. Your telephone can also be carried in a protective case. Various models of carrying case are available.
11 Glossary Broker call: Other This password controls access to the programming and terminal locking functions by the user (default password: 1515). Call transfer Function enabling a call to be transferred to another telephone within the system. Common directory: This directory contains all the speed-dial numbers accessible to the users of the France Télécom diatonis system. Conference: The conference function allows the user, in contact with two correspondents, to set up a threeway conference.
Declaration of compliance howtoc We, Alcatel-Lucent Enterprise, hereby declare that we assume the Alcatel-Lucent 300 DECT Handset and Alcatel-Lucent 400 DECT Handset to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. This equipment uses the DECT harmonised frequency spectrum and can be used in all the countries of the European Community, Switzerland and Norway.