Alcatel OmniPCX Enterprise IP Touch 4068 IP Touch 4038
User manual Introduction How to use this guide Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel. Your IP Touch digital terminal has a new ergonomic layout for more effective communication. • Actions • Keypad Lift the receiver. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program 2ab 5 c jkl ef 3d mno 6 Numeric keypad. your telephone, Hang up. Alphabetic keypad.
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. 1.1 1.2 1.3 2. p. 9 p. 9 p. 9 p. 10 p. 10 p. 10 p. 10 p. 10 p. 10 p. 11 p. 11 p. 11 p. 11 6. 7. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . .
Getting to know your telephone Adjust the tilt of the screen Receiver Display and display keys Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Indicator light Forward icon: pressing the key next to this icon allows you to program or change the forward feature. • • Receiver connected. Appointment programmed. Silent mode enabled. Telephone locked. Flashing green: incoming call.
1 Description of the screens Other Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator 1.1 is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key. Welcome screens Menu page Perso page Info page Time and status icon Date Call forwarding icon: Stationary: no forwarding activated. Rotating: forwarding activated.
Description of the screens 1 1.2 Call management screen Date Incoming call icon 1.3 Application screen Date Time and status icon Application name Time and status icon Call holding icon Pop-up display of functions accessible while the call is taking place Call in progress icon Application screen Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Using your telephone 2 Other Making a call 2.1 5 ef bc 3d jkl 6 2a 2.2 5 lift the receiver dial the number for your call bc 2a 5 jkl ef bc 3d jkl 6 2a OR o mn mn o OR OR number required lift the receiver 2.
Using your telephone 2 2.4 Activating the speaker during a conversation (receiver lifted) - Speaker. Make calls via your programmed call keys 2.6 Helen the speaker key flashes Paul In conversation 00:23' activate speaker (long press) you are in conversation with the destination number access the 'perso' page The key is no longer lit adjust volume (7 levels) Your terminal has access to a common directory of outside numbers.
Using your telephone 2 2.10 Requesting automatic callback if internal number is busy 2.13 Mute, so that your party cannot hear you You can hear your party but he/she cannot hear you: Call Back Internal number is busy callback request acknowledged The key lights up Paul In conversation 00:23' 2.11 you are in conversation with the destination number Answering an internal call in intercom mode You can answer without lifting the receiver.
During a call 3 Other Making a second call during a conversation 3.1 3.2 • A second party is trying to call you: During a call, you can call a second person (consultation call): h old Menu Perso Perso Paul Paul In conversation 00:23' Paul In conversation 00:23' the first call is placed on hold you are in conversation with the destination number Answering a second call during a conversation Paul is calling you are in conversation with the destination number name or no.
During a call 3 3.4 Transferring a call • To transfer your call to another number: You are in a conference call with 2 parties. To add another party to the conference: transfer bc 2a Paul In conversation 00:23' you are in conversation with the destination number Talk simultaneously to more than 2 correspondents 3.
During a call 3 3.8 Placing an outside call on hold (parking) 3.9 Intrusion into an internal conversation Your party’s line is busy.
Sharing 4 Other 4.1 Answering a night or a general bell call pickup Individual pick-up 4.3 You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service • If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer: Group call pick up Settings My services Settings reach the 'menu' page Consultation 4.
Sharing 4 4.4 Hunting groups 4.5 • Hunting group call: Calling an internal party on his/her pager The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunting group and can be called by dialling the group number. bc 2a 5 jkl 5 o mn ef bc 3d jkl 6 2a ef 3d mn Paging bc 3d jkl 6 2a o 5 ef mn o 6 number called number called group no.
Sharing 4 • The 27 standard messages are shown below: 4.7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Calling a party on his/her speaker Your internal party does not answer.
Sharing 4 Sending a recorded message to a number/a distribution list 4.10 new voice 2a message 5 bc 3d jkl 6 ef Send o mn personal code Voice mail Exit Record your message record message bc 3d jkl 6 2a 5 ef OR o mn end recording Spell the name # dial by name dial the number to be called Send OR send message 4.
Keeping in touch 5 Other 5.1 Forwarding calls to another number (immediate forwarding) 5.3 The number can be your home, portable or car phone, voice message or an internal extension (attendant, etc.). Immediate fwd bc 3d jkl 6 2a 5 The light indicates that messages have been received.
Keeping in touch 5 5.5 Forwarding your calls from the receiving terminal (“Follow me”) 5.8 Cancelling a specific forwarding Remote forward programmed key corresponding to type of forwarding (group or selective) You wish to receive your calls in your present location: Use the “Follow me” function. Other forwarded Remote forward bc 3d jkl 6 2a 5 ef o mn 5.
Keeping in touch 5 5.10 Do not disturb on/off 5.12 Consulting written messages The light indicates that messages have been received. Do not disturb You can make your terminal temporarily unavailable for all calls.
6 Managing your charges Other Charging your calls directly to business accounts 6.1 You can charge the cost of your outside calls to business account numbers. Settings My services reach the 'menu' page Consultation 5 ef bc 3d jkl 6 2a Business accoun services code 5 ef bc 3d jkl 6 2a o mn number of business account 6.
Programming your telephone 7 Other 7.1 Initializing your voice mailbox Modify the password for your phone set 7.3 Enter your personal code, then record your name following the voice guide instructions Light flashes Settings My set Password reach the 'menu' page Your personal code is used to access your voice mailbox and to lock your telephone. bc 3d jkl 6 2a 5 7.
Programming your telephone 7 T Adjust ringer volume while a call arrives: 7.5 Adjusting the audio functions OR Paul is calling Settings My set your telephone rings Ringing reach the 'menu' page 7.
Programming your telephone 7 Other possibilities: Selecting language 7.8 Modify Settings My set modify contents of entry displayed Language reach the 'menu' page 3d 6 5 delete You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). o mn enter your personal code 7.9 Erase Programming an appointment reminder 7.
Programming your telephone 7 7.11 Identifying the terminal you are on Modify the associated number 7.14 The number of your telephone is displayed on the 'Info' page. The associated number can be a phone set number, the voice mail number or the pager number. Access the Info page using the navigator. 7.
Programming your telephone 7 7.16 Installing a Bluetooth® Wireless Technology headset (matching) - IP Touch 4068 7.18 Removing a Bluetooth® Wireless Technology headset - IP Touch 4068 Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matching operation, the headset must be in detectable mode*.
Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g.