OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 End-User Release Notes Document Version: 25.01 Part Number: 032335-10 Rev B Published: 11.27.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Alcatel-Lucent Proprietary Copyright © 2007 Alcatel-Lucent. All rights reserved. This document may not be reproduced in whole or in part without the express written permission of AlcatelLucent. Alcatel-Lucent ® and the Alcatel-Lucent logo are registered trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Welcome Welcome to the End-User Release Notes for Release 1.
End-User Release Notes 2 AlcatelLucent 3500 NLGClient Software Upgrade1.2.25V3.msi Upgrade from previous release of client software 20,395,008 Self executable Table 1 – Release 1.2 end-user package files (build 1.2.25) Documentation • OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Features Overview • OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Card Quick Start Guide • OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 End-User Reference Guide Previous Releases Since Release 1.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Contacting Technical Support Please contact your IT helpdesk to address any technical issue that you may encounter in the operation of your OmniAccess 3500 NLG card and laptop. New Features Here is the list of new features included in this release. Please refer to the OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Features Overview document for more information about the features.
End-User Release Notes the end user from doing so, the laptop automatically locks after the 3G modem remains off for a time of configurable duration (set by the administrator). The legitimate end user can unlock the laptop using the Windows logon password. Applications AUTO-VPN The OmniAccess 3500 NLG supports transparent IPsec-based secure connectivity to the enterprise network. The user has no involvement in the establishment, maintenance, and interruption of the secure access session.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 enterprise network. The file transfer continues even when the laptop is powered down. SMS INTEGRATION The OmniAccess 3500 NLG transparently integrates with the Microsoft Systems Management Server (MS-SMS) application to extend its reach, enabling the execution of patch downloads at times when the laptop is not powered on.
End-User Release Notes Feature Enhancements over Build 1.2.7 RETRIEVE THE CARD LOGS The option to retrieve logs from the OmniAccess 3500 NLG card has been added to the client GUI (NLG->Retrieve Card Logs) in order to support the debugging of issues that the end user is most likely to face. The execution of the command transfers the card logs to the laptop’s desktop, making them easy to upload to the IT helpdesk together with the laptop logs.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Workaround/s: In case of emergency, any of the following methods can be used to uninstall the OmniAccess 3500 NLG client software under the supervision of your IT administrator: 2. o If any Windows System Restore point created before the installation of the OmniAccess 3500 NLG client software is available, the laptop can be brought back to the state of that restore point.
End-User Release Notes Problem Description: The laptop locks for about two minutes after recovering from standby/ hibernation mode. Impact: Unable to use the laptop for 1-2 minutes. Workaround/s: This is a deliberate behavior of the solution, meant to protect the integrity of the laptop and of the data stored in the laptop at times when the OmniAccess 3500 NLG card is not functional (the card is booting up). There is no workaround at the moment.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Problem Description: User-installed Cygwin software may not work or stop working after installing the OmniAccess 3500 NLG client software. Impact: The Cygwin application may not work for the end user. Workaround/s: The installation of the OmniAccess 3500 NLG client software includes a particular version of Cygwin. Please make sure that your installed version of Cygwin is the same as the one installed with the OmniAccess 3500 NLG client software.
End-User Release Notes password, connect the laptop directly to the public Internet using one of its local network interfaces. MOBILITY MANAGEMENT 15. Internal tracking ID: 1202 Problem Description: In extremely rare occasions the captive portal web page (hotspot authentication screen) does not appear automatically. Impact: The end-user is not able to authenticate with the hotspot network. Workaround/s: Open the web browser manually and try accessing any web page.
