User Guide

End-User Release Notes
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password, connect the laptop directly to the public Internet using one of its local
network interfaces.
M OBILITY M ANAGEMENT
15. Internal tracking ID: 1202
Problem Description: In extremely rare occasions the captive portal web page
(hotspot authentication screen) does not appear automatically.
Impact: The end-user is not able to authenticate with the hotspot network.
Workaround/s: Open the web browser manually and try accessing any web page.
That should bring up the authentication screen from the hotspot service provider.
P ERSONAL F IREWALL
16. Internal tracking ID: 1261
Problem Description: In extremely rare occasions the personal firewall policies
may not be applied correctly.
Impact: The end-user is not able to access a particular resource or an application
is unable to access the network.
Workaround/s: Shutdown the laptop, wait for two minutes and then restart the
laptop. A plain restart may not fix the problem.
T RUE C RYPT I NTEGRATION
17. Internal tracking ID: 1261
Problem Description: In extremely rare occasions the encrypted volume may not
mount.
Impact: The end-user is not able to access the files stored in the encrypted
volume.
Workaround/s: Shutdown the laptop, wait for two minutes and then restart the
laptop. A plain restart may not fix the problem.
RADIUS A UTHENTICATION
18. Internal tracking ID: 1024
Problem Description: Any user with a valid RADIUS login can log into the laptop.
Impact: Accountability issue. Of course the illegitimate user needs to know the
password on the laptop.
Workaround/s: For some enterprise customers this may be a desirable behavior,
hence the treatment of this behavior will be finalized in the next release of the
OmniAccess 3500 NLG platform based on customer feedback.