User Guide

OmniAccess 3500 Nonstop Laptop Guardian Release 1.2
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Contacting Technical Support
Please contact your IT helpdesk to address any technical issue that you may encounter
in the operation of your OmniAccess 3500 NLG card and laptop.
New Features
Here is the list of new features included in this release. Please refer to the
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Features Overview document
for more information about the features.
Platform
O MNI A CCESS 3500 NLG C LIENT
The OmniAccess 3500 NLG client is the combination of a Type II (CardBus) PC Card (the
OmniAccess 3500 NLG card) and the client software installed in the laptop. The card
includes a local processor, a flash memory card, and an EV-DOrA modem. All card
components are powered by an on-card rechargeable battery. All traffic to and from
the laptop network interfaces is routed via the card where it can be processed by the
OmniAccess 3500 NLG applications running on the card. The OmniAccess 3500 NLG-
enabled laptop is inoperable without the card.
A NTI -T AMPERING
To ensure that the OmniAccess 3500 NLG-enforced security and management controls
are not disabled, anti-tampering measures are incorporated in the solution.
Release 1.2 supports the following anti-tampering control actions:
• Laptop lockdown (the laptop becomes unusable)
• Lockdown of data stored in the encrypted volume
• Network access control by runtime modification of the policies that drive the
operation of the integrated personal firewall.
Events that trigger anti-tampering actions include:
• Card removal from the laptop
• Uninstallation of the OmniAccess 3500 NLG client software
• Tampering with OmniAccess 3500 NLG components.
O NE T IME P ASSWORD
If the laptop is locked by effect of an anti-tamper control action but a legitimate need
remains to use the laptop, the administrator can pass to the end user a one-time
password that unlocks the laptop for a limited amount of time (set by the
administrator).
R ADIO P ASSWORD
The card includes a power button to switch off the 3G modem when required by
specific regulations (e.g., in an airplane that is taking off or landing). However, it is
generally not desirable to leave the 3G modem off for a prolonged time. To discourage