User Guide

OmniAccess 3500 Nonstop Laptop Guardian Release 1.2
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R EMOTE K ILL
The administrator can remotely render the critical data stored in the encrypted
volume on the laptop’s hard disk unreadable by anyone.
G EO T RACK
The administrator can obtain the geographical location of the OmniAccess 3500 NLG
card whenever needed. The request for the card location is issued through the
management system and shown on a browser window using commercial mapping
software (Microsoft Earth) with interactive map navigation capabilities. The location
of the laptop at every login event is also recorded.
Issues Fixed
Since Release 1.2 is the first commercial release of the OmniAccess 3500 NLG product,
there are no entries in this section.
Known Issues
Gateway
I NSTALLATION AND C ONFIGURATION
1. Internal tracking ID: 349
Problem Description: Change of super admin id is not forced at the time of
installation.
Impact: Gateway may continue to have the default admin password.
Workaround/s: Make sure that you change the admin password after installation
of the Gateway. It is also mentioned in the Gateway installation guide.
2. Internal tracking ID: 507
Problem Description: Same or overlapping IP addresses can be configured for the
Cards and Laptops address pools.
Impact: Some clients may fail to connect.
Workaround/s: Please verify the configured values before entry.
H IGH A VAILABILITY
3. Internal tracking ID:
Problem Description: There is no redundancy for the Gateway.
Impact: If the Gateway fails then no client can avail the service.
Workaround/s: Keep a backup gateway ready. Periodically backup the
configuration on the active gateway (automatic procedure). Restore the
configuration on the backup Gateway if the Active one fails.
4. Internal tracking ID: 775