User Guide

Administrator Release Notes

Problem Description: It is not possible to configure a secondary RADIUS server (if

RADIUS is used) for the administrators and the end users.

Impact: If the primary Radius server fails then the authentication of

administrators and end-users will fail (only if Radius is used for authentication).

Workaround/s: Implement server level redundancy by using virtual servers (server

load balancing).

5. Internal tracking ID: 894

Problem Description: It is not possible to configure a secondary Active Directory

server or domain name.

Impact: If the configured active directory server fails then the authentication will

start failing.

Workaround/s: Use the most reliable active directory server or consider the

virtual server option.

6. Internal tracking ID: 1328

Problem Description: Configuration backup does not backup the keytab file.

Impact: If the keytab file is not available with the administrator then the restored

gateway will not work.

Workaround/s: Always retain a copy of keytab file on readily accessible media.

SER

NTERFACE

7. Internal tracking ID: 993

Problem Description: The certificate used for the management system GUI (https

server) cannot be uploaded by the customer.

Impact: Every time the management system GUI is accessed, the certificate

warning will appear to the administrator.

Workaround/s: Install the CA certificate on the client computer accessing the

management system GUI.

8. Internal tracking ID: 96

Problem Description: For the management system GUI, the browser’s back button

does not work.

Impact: Inconvenience to the administrator; accidentally hitting the back button

will logout the administrator.

Workaround/s: Always use the left side pane menu to browse through the

management system GUI sections.

9. Internal tracking ID: 755

Problem Description: Simultaneous multiple logins can be made using the same

administrator account.

Impact: Accountability issues. The account may be misused as well.

Workaround/s: Discourage this practice by creating individual administrator

accounts for each administrator.