OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 End-User Reference Guide Document Version: 25.05 Part Number: 060226-10 Rev B Published: 12.18.
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Table of Contents Welcome ........................................................................................... 1 OmniAccess 3500 NLG Card Features Overview ............................................. 1 Common Operations ............................................................................. 1 How do I get started? ......................................................................... 1 OmniAccess 3500 NLG Client window menu options...................................
Appendix: Error Messages .....................................................................
End-User Reference Guide Welcome Welcome to the OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 End-User Reference Guide. This guide will introduce you to the many functions of the OmniAccess 3500 Nonstop Laptop Guardian (NLG) card and their operation. For instructions on how to install your card and the client software, see the OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Card Quick Start Guide.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 You can open the OmniAccess 3500 NLG client GUI in one of the following ways: • Double-click on the OmniAccess 3500 NLG desktop icon. • Double-click on the OmniAccess 3500 NLG tray icon. • Click Start -> Programs -> OmniAccess 3500 NLG Client Programs -> AlcatelLucent -> OmniAccess 3500 NLG -> OmniAccess 3500 NLG Client. The OmniAccess 3500 NLG Client window appears.
End-User Reference Guide • 3G — Manage the 3G wireless subscription. Available options: − Modem Activation: Activate the 3G modem. − Update Data Profile: Update the wireless parameters in the 3G modem. − Preferences: Configure roaming and network modes. • Advanced — This menu is not active (grayed out) during normal operation. It can only be accessed by your wireless provider for servicing purposes.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 management transactions can take place between the card and the gateway. The mouse-rollover pop-up message shows the type of access network in use and the strength of the 3G signal. • Red icon — There is no recognized connectivity between the card and your company’s network.
End-User Reference Guide desired interface in the Interfaces section of the OmniAccess 3500 NLG Client window and click Connect in the Make Enterprise Connection section (or simply double-click on the desired interface). The Status bar will show the progress in the establishment of the new connection.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 2. In the Roaming Guard section of the window, select Default (to have a pop-up window ask you case by case if you want out-of-network attachment when roaming charges apply), Never Ask (to attach out of network with no question when roaming charges apply), or Always Ask (to be asked always about out-ofnetwork attachment, even when no roaming charges apply).
End-User Reference Guide or your credit card information) before granting network access. Since the OmniAccess 3500 NLG cannot know in advance the type of access negotiation implemented at every such place, you will be required to interactively submit your local access credentials. To establish connectivity from a location that requires the submission of local-access credentials, you must complete the following procedure within the time allowed by your IT administrator (e.g., five minutes): 1.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 How do I update the profile of my 3G data subscription? It is recommended that you periodically update the data profile of your 3G subscription through an iOTA session (you should contact your 3G service provider for a recommended update schedule). To update the profile, perform the following procedure: 1. On the OmniAccess 3500 NLG Client window, open the Wireless menu and click Update Data Profile. The Update Data Profile window appears. 2.
End-User Reference Guide The personal firewall will remember your answer for all future attempts to open a network connection by the same application. If you want to change your decision for the application, you need to remove the application from the list of applications for which the personal firewall has a set allow/deny policy (see the instructions in the Removing an application from the firewall list section below).
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 REMOVING AN APPLICATION FROM THE FIREWALL LIST You can delete an application from the list of applications that are allowed or denied through the personal firewall, provided that you have permission to do so. You have permission to manage the handling of the application in the personal firewall if the value is shown next to the application in the “Controlled by” column.
End-User Reference Guide • Accept all default values during the installation. Any deviation from the default values may compromise the installation. While the secure drive is being create (by request of your IT administrator), your keyboard and mouse will be locked for a short time. Do not reboot your laptop thinking that it has stopped working. The keyboard and mouse will unlock when the secure drive creation completes after a couple of minutes.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Message Cause Possible actions Secure Tunnel Down Laptop is out of 3G range, or modem power is off, or otherwise unable to contact the enterprise network. Return within 3G range, or turn on the modem power, or connect to a different access network (Wi-Fi or Ethernet). -orContact your IT administrator to get an OTP. Card Communication Failed Laptop is unable to communicate with the OmniAccess 3500 NLG card.
End-User Reference Guide If the laptop is lost with no knowledge of where it could be, you must notify your IT administrator immediately. The administrator can determine the laptop location and take all necessary measure to protect the laptop contents.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 How do I get help? If you need assistance using your OmniAccess 3500 NLG card, please contact your IT administrator. Technical Specifications This section presents LED, radio, electrical, environmental, and mechanical specifications for your OmniAccess 3500 NLG card. LED Specifications You find two LED bars on the external end of your OmniAccess 3500 NLG card.
End-User Reference Guide CDMA 1xRTT — DL up to 153.6 Kbps, UL up to 153.6 Kbps Voltage +3.3 VDC from PCMCIA Slot Frequency Bands 800 MHz North American Cellular Band 1900 MHz North American PCS Band GPS Band Antenna Diversity Rx Diversity in both 800 MHz and 1900 MHz bands Environmental and Mechanical Specifications Temperature Operating Range IS-98D compliance: -30 to +60 °C Caution: Contains Li-Ion battery. Do not expose to high temperature (above +60 °C).
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 dimensions, construction, and electrical and RF characteristics. This PC card must not be co-located or operated in conjunction with any other antenna or transmitter. Use of this device in any other configuration may exceed the FCC RF Exposure compliance limit. Note: If this PC Card is intended for use in any other portable device, you are responsible for separate approval to satisfy the SAR requirements of Part 2.1093 of FCC rules.
End-User Reference Guide Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,” NMB-003 édictée par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Battery Information Your OmniAccess 3500 NLG card has an internal Li-Ion rechargeable battery. • The battery gets charged when the card is plugged into your laptop and the laptop is powered on. • The battery gets discharged when the 3G modem is on and one of the following conditions holds: • − The card is not plugged into your laptop.
End-User Reference Guide • Error: Gateway name resolution failed. Please check the Gateway Name configured using NLG->Configure menu. The OmniAccess 3500 NLG client cannot find the IP address associated with the Gateway Name value currently configured in your card. Please check and correct the Gateway Name for any typing errors. If the problem persists contact your IT administrator. • Error: Gateway not reachable. Please check the Gateway Name configured using NLG->Configure menu.
OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 • Error: Domain Authentication Failed (Gateway Authentication Module could not be contacted). The gateway failed to complete your authentication. Contact your IT administrator if the problem persists. • Error: Domain Authentication Failed (Laptop not in Domain). Please contact your IT Administrator. Your enterprise network could not authenticate you because your laptop is not assigned to the appropriate network domain.
