User Guide

OmniAccess 3500 Nonstop Laptop Guardian Administration Guide
2
applications (PatchLink Update is a Lumension Security product; SMS is a Microsoft
product).
• The OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Card Quick Start Guide
(available at: http://www1.alcatel-
lucent.com/enterprise/en/resource_library/user_manuals.html) provides the end
user with an overview of the OmniAccess 3500 NLG card and with the necessary
information for its installation.
• The OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 End User Reference
Guide (available at: http://www1.alcatel-
lucent.com/enterprise/en/resource_library/user_manuals.html) provides the end
user with instructions for the daily operation of the OmniAccess 3500 NLG card.
• The OmniAccess 3500 Nonstop Laptop Guardian Release 1.2 Features Overview
presents the feature set composition for the current release of the product.
• The OmniAccess 3500 Nonstop Laptop Guardian Technical Overview presents
release-independent information about the product’s technology and features.
Contacting Technical Support
Alcatel-Lucent technical support is committed to resolving our customer’s technical
issues in a timely manner. Customers with inquiries should contact us at:
Region Phone Number
North America 1-800-995-2696
Latin America [phone]
Europe [phone]
Asia Pacific [phone]
Other International [phone]
Email: [e-mail]
Internet: Customers with Alcatel-Lucent service agreements may open cases 24 hours
a day via Alcatel-Lucent’s support web page at: service.esd.alcatel-lucent.com.