Alcatel OmniPCX Office Alcatel 4018/4019
First
User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Hang up. 2ab 5 c jkl ef 3d mno 6 Line key. 2 Numeric keypad. Specific key on numeric keypad. Partial view of display. Means that the function is subject to programming. If necessary, contact your installer. Adjustment “reduce”. Fixed key. Adjustment “increase”.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 2. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . .
Getting to know your telephone Navigation Telephone Who am I Handset Lock Alphanumeric keypad Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. The home page consists of: • Information on the status of the set (set locked, call forward, etc.), • Date and time, • Set programming and configuration functions.
Using your telephone 1 Other Call in progress: Making a call 1.1 conv. 5 ef bc 3d jkl 6 2a 5 lift the receiver dial directly the number for your call ef bc 3d jkl 6 2a OR o mn mn o number required bc 3d jkl 6 2a OR 5 hands free (Alcatel 4018 only) during a conversation ef o mn number required During a conversation, you can lift the receiver without terminating the call. Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker conv. OR 1.
Using your telephone 1 1.6 Make a call using the personal phone book 1.8 Redialling Redialling the last number dialled (redial): c ab 2 5 press and release 1.7 jkl 3 f de OK OR o mn 6 last number redial select the contact to start the call call press the programmed key directly (0 to 9) 'Redial' key (short press) Call back on the last 10 number dialled: Filtering calls using the voice mailbox (Alcatel 4018 only) This service lets you filter incoming calls to your voice mailbox.
Using your telephone 1 • To deactivate - Terminal idle: The corresponding LED goes out 1.11 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. conv. ¤MFcode during a conversation OK to activate The function is automatically cancelled when you hang up. 1.
During a conversation 2 Answer call displayed: Other 2.1 Making a second call during a conversation the first call is on hold 5 line key for which icon is flashing • To return to your first caller and end the conversation in progress: ef bc 3d jkl 6 2a conv. o mn the first call is on hold OR call back the last number of number dialled. second (short press) correspondent • Other methods for calling a second correspondent during a conversation conv.
During a conversation 2 • Recover the call on hold: 2.5 Three-way conference with internal and/or external correspondents (conference) conv. During a conversation, a second call is on hold: key for the line whose light is flashing conv. during a conversation “Conference” programmed key 2.
During a conversation 2 • Protection against intrusion: bc 2a 5 jkl 2.10 ef 3d Adjust audio volume o mn 6 During a call, to adjust the volume level of the loudspeaker or receiver: 'protection of a call' programmed key enter the number conv. OR Protection is cancelled when you hang up. during a conversation Store a number 2.9 During a call, to save the number onto a call key: conv.
Sharing 3 Other 3.1 Receiving supervised call ringing 3.4 To receive the special ringing for calls to another number: Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Supervised call ringing” programmed key 3.
Sharing 3 • Calls to the switchboard: paging in progress is displayed calls to the switchboard will ring on your telephone “Operator help” programmed key Your correspondent can answer from any telephone in the system. 3.6 Hunting groups • Hunting group call: Answering a call on your pager 3.8 Certain numbers can form a hunting group and can be called by dialling the group number. A call on your pager can be answered from any telephone within the system.
Sharing 3 • Predefined message: OK 14 2a OK Gotomessage OR 5 bc jkl ef 3d o mn 6 enter the no. of the message to be sent (01 to 27) select the message to be sent OK Meeting at _:_ (*) (*) Messages to be completed using numeric keypad Send a voice message copy 3.
Sharing 3 Sending a recorded message to a number / a distribution list 3.12 5 ef bc 3d jkl 6 2a OK Voice Sendmessage o mn OK personal code bc 3d jkl 6 2a 5 ef OK Add o mn number to be called other correspondents if necessary OK Record recording start message recording OK Stop OR recording OR Listen end of recording; OR OK Record re-record a message 3.
Keep in touch 4 Other 4.1 Selecting calls to be diverted 4.3 Diverting your calls to your voice message service When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. OK Forward OK Forward select the 'Diversion' function Allcalls diversion is acknowledged select the 'Diversion' function select the type of Out/Int call 4.
Keep in touch 4 4.6 Personal assistant: reaching you with one number only 4.8 Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” function.
Keep in touch 4 4.11 Cancelling all diversions Leaving a recorded message for internal callers 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. OK Forward OR OK Cancelfwd. OK Forward select the 'Diversion' function press the 'call forward' function key 4.
Keep in touch 4 • The 27 standard messages are shown below: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the secretary I will call back at _:_ (*) Use paging Please fetch your fax Please fetch your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 15 16 17 18 19 20 21 22 23 24 25 26 27 (*) During consultation of a message, pressing the 'i' key provides access
Managing your charges 5 • At the end of the call, you are called back and you can: Other 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts 5.1 OK You can charge the cost of your outside calls to business account numbers.
Programming your telephone 6 Other Initializing your voice mailbox 6.1 Modifying your personal code 6.3 Your personal code is used to access your voice mailbox and to lock your telephone. enter your personal code then record your name according to voice guide instructions light flashes Your personal code is used to access your voice mailbox and to lock your telephone. 5 ef bc 3d jkl 6 2a 6.
Programming your telephone 6 T Activate/disable meeting mode (progressive ringing): OK Language Progressive OK On OR to activate OK Off to deactivate Select the language of your choice apply your choice T Activate/deactivate discreet ring mode: Beeps OK OR OK Off to deactivate 5 apply your choice press and release T Adjust ringer volume while a call arrives: ef bc 3d jkl 6 2a OK to activate apply your choice Make a call using the personal phone book 6.
Programming your telephone 6 6.9 Programming an appointment reminder 6.10 Identify the terminal you are on You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). • Program a temporary reminder call: Appointment 3d jkl 6 2 OK 5 OK o mn enter time of appointment press twice apply the appointment time 6.
Programming your telephone 6 6.13 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;.
Guarantee and clauses Independently of the legal warranty howtoc that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g.
