U.S. Cellular - User Manual
Table Of Contents
- Safety and use
- Radio waves
- 1 Your mobile
- 2 Text input
- 3 Phone, Call logs and Contacts
- 4 Messages 
- 5 Multimedia applications
- 6 Calendar and Clock
- 6.1 Calendar 
- 6.2 Clock 
- 7 Others
- 7.1 Other applications
- 8 Google applications
- 8.1 Google Go
- 8.2 Gmail
- 8.3 Maps
- 8.4 YouTube
- 8.5 Play Store
- 8.6 Duo
- 8.7 Gallery
- 8.8 Assistant
- 8.9 Files
- 9 Settings 
- 9.1 Network & internet
- 9.2 Bluetooth & device connection
- 9.3 Display
- 9.4 Home screen & wallpapers
- 9.5 Sound
- 9.6 Advanced features
- 9.7 Smart Manager
- 9.8 Security
- 9.9 Location
- 9.10 Privacy
- 9.11 Apps
- 9.12 Storage
- 9.13 Accounts
- 9.14 Digital Wellbeing & parental controls
- 9.15 Google
- 9.16 Accessibility
- 9.17 System
- 10 Making the most of your phone
- 10.1 System Upgrade
- 11 Accessories
- 12 Troubleshooting
- 13 Specifications
103 104
• Make sure that your phone is connected to a
network, and the network is not overloaded or
unavailable.
• Check your subscription status with your operator
(credit,
• SIM card valid, etc.).
• Make sure that you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
My phone can't receive incoming calls
• Make sure that your phone is switched on and
connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming
calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number doesn't appear when a call
is received
• Check that you have subscribed to this service with
your operator.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume up/down key.
• Check the network strength. Move to a location with
stronger signal strength.
• Make sure that the receiver, connector, or speaker on your
phone is clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
• accessory.
When I select a number from my contacts, the number
can't be dialed
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country code
when calling an international number.
I can't add a contact
• Make sure that your SIM card contacts are not full;
delete some files or save the files to the phone.