Alcatel-Lucent 400 DECT Handset Alcatel-Lucent 300 DECT Handset Alcatel-Lucent OmniPCX Enterprise Communication Server
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User manual how Thank you for choosing one of the Alcatel-Lucent DECT Handset line of telephones, and for your confidence in Alcatel-Lucent. Your Alcatel-Lucent DECT Handset telephone offers you the latest design features available from a modern telecommunications system. To find out the essential features of the Alcatel-Lucent 300 DECT Handset or AlcatelLucent 400 DECT Lucent this guide. The availability of certain features described in this guide may depend on the version or configuration of your system.
Contents Toc Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.7 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 1.2 1.3 2. Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . p.15 2.1 2.2 2.3 2.4 3. 3.7 p.15 p.16 p.17 p.17 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To call from your personal directory . . . . . . . . . . . . . .
Contents 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26 5.1 5.2 5.3 5.4 5.5 5.6 6. p.26 p.26 p.27 p.27 p.28 p.28 Keeping in touch . . . . . . . . . . . . . . . . . . . . . . . . p.29 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 7. Answering a night or a general bell . . . . . . . . . . . . . . . . Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 8. Using the telephone in GAP mode . . . . . . . . . p.41 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 9. 9.2 Registering the telephone on a system for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.46 Registering the telephone on other systems . . . . . . . . . p.48 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.52 10.1 10.2 10.3 10.4 10.5 10.6 11. p.41 p.41 p.41 p.42 p.42 p.42 p.42 p.43 p.43 p.44 p.
Precautions for use Reception OK (steady) howtoc The DECT features provided by your Alcatel-Lucent system allow user mobility management via DECT cordless telephones. Radio coverage of the Alcatel-Lucent system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell. • Mobility: A user can make or receive calls in any cell. • Radio transfer: This feature enables the user to move during a call and go from one cell to another.
Precautions for use Operating conditions This terminal and the supporting radio equipment have been designed for use with an AlcatelLucent OmniPCX system and have been officially approved for private use between wireless telephones via the associated private exchange The following conditions must be respected, notably concerning the use of radioelectric frequencies: 8 • DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically ra
Your telephone Status icons Battery charge level: Ringer active Message(s) waiting (flashing) Ringer deactivated Programmed callback time Radio reception quality: Call forwarding activated Vibrator active Call icons Making a call 123 Answering a call MARTIN Paul Wed 24 May 16:30 In conversation Call on hold Access the directory feature Transferring a call Switch the screen on again Erase a character Return to previous menu Delete an entire field (long press) Hang up Return
Back-lit screen (in colour for the 400 DECT) The screen switches off automatically after a few seconds of inactivity. To turn it back on, press the key C .
1 Display and corresponding icons Other Your telephone display features 1 line of status icons and 3 lines of 16 alphanumeric characters. 1.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
1 Shortcut keys All features described here below can be accessed by a long press on specific keys (OK: It provides access to all the features available on your system. ) Directories: manage your personal directory and access the company directory. Redial: Auto call back Forward: forward your calls to another number. Mailbox: consult and send voice and text messages. Call pick-up answer a call intended for another telephone. Appointment: program a callback time.
1 1.3 Display and corresponding icons Call icons Making a call Answering a call In conversation Call on hold Access the directory feature Transferring a call Switching to DTMF signals Setting up a conference Additional options (Other call, Park, Record, Forbid Wait, etc.
2 Getting started Other 2.1 Installing the battery pack • Installing the battery pack Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B). Replace the cover. • To remove it Lift up the cover. Remove the battery from its compartment as shown in the drawing.
2 Getting started 2.2 Charging your telephone battery 1 1 2 OK Plug the charger into an appropriate electrical outlet and place the terminal into its charger slot. The telephone LED is green when charging. 'Dual Desktop' charger: position the battery as shown in the drawing: 1- place the battery in the cradle, 2- press down backwards until it clicks into place Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery.
2 Getting started 2.3 Switching on your telephone 123 MARTIN Paul Wed 24 May 16:30 Switch on (long press) Wait a few seconds (about 3s). Your telephone is switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you’re in an area covered (if you’re not, move close to a radio terminal).
3 Using your telephone 3.1 Making a call 123 John inconversation Transfer Dial the number required Send the call Speak Hang up To make an external call, dial the outside line access code (9) before dialing your party's number. 3.2 To call from your personal directory 123 123 Personal Dir Phone Book Select the Directory feature Validate access to the 'personal directory' 123 1-JOHN 2-PAUL Select the party you wish to call Quick access : 3.3 Send the call .
3 Answering a call 123 123 Sophie iscalling Sophie inconversation Transfer You are answering a call Lift the receiver Speak Hang up The user can be informed of an incoming call in four ways: - by the ringer (when active), with different sounds for internal or external call - by the buzzer (if active) Disabling the ringer: Press the hang up key when your telephone rings: it is still possible to answer by pressing the unhook key. (Hang up: , Lift the receiver: ) Using your telephone 3.4 3.
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4 During a call Other 4.
4 During a call 4.3 Switching between two calls (Broker call) During a call, to recover the party on hold: 123 123 Paul inconversation Transfer John inconversation Transfer Press the line key with icon to recover the call on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key. 123 Paul inconversation Transfer 123 123 John onhold Retrieve? John inconversation Transfer Display indicates the party’s identity 4.
4 During a call 4.5 Three-way conference with internal and/or external parties (conference) During a call, a second call is on hold.
4 During a call To recover your parked call: 123 123 Call My services Select 'Guide' 123 Fwd services DND/locking/VG Pickup Services Select 'Call pickup' Select 'Services' 123 Pickup: set Pickup: UNA Park/retrieve Select 'Call Park/Retrieve' 123 0612457845 inconversation Transfer You are on call If the parked call is not recovered within a preset time (by default 1 minute 30), it is directed to the attendant.
5 Sharing Other 5.1 Answering a night or a general bell When the attendant is absent, incoming external calls are forwarded to a general bell. You can answer these calls: 123 123 Call My services Select 'Guide' 123 Fwd services DND/locking/VG Pickup Services Pickup: group Pickup: set Pickup: UNA Select 'Call pickup' 5.2 Select 'Services' 123 Select 'Answer night forwarding' Individual pick-up You hear a telephone ringing in an office where no-one can answer.
5 Sharing 5.3 Password Hunt group call: Some extensions can be associated to form a group. You can contact any one of them by dialing the group number. Belonging to a group does not affect the handling of speed dials. A specific telephone within a group can always be called by using its own number.
5 Sharing If selected message has to be completed: 123 123 CALL BACK XXXXXXXX OK? CALL BACK . . . . . . . OK? Confirm access to the message to be completed Complete the message Confirm When editing a message to be completed you can use the delete key to delete any characters key ined. (delete : C ). The browser lets you move the cursor in an input field. 5.
6 Keeping in touch Other 6.1 Immediate forwarding to your voice mailbox 123 123 Select the 'Diversion' feature 123 Fwd Immediate Voice Mail Select the 'Diverting to your voice mailbox' icon 6.2 Confirm Accessing your voice mailbox When you have received a message, the voice mailbox icon flashes on the display. (Message : ) The red LED on your telephone flashes to indicate there is a message.
6 Keeping in touch 123 Associate Dial a Number Personal Dir Phone Book Dial the number of your correspondent (dial, directories, last numbers dialled...) 6.4 Confirm Define an overflow number When your set is not available, outside the coverage area or not working, calls to your set will be automatically forwarded to this number if it has been defined.
6 Keeping in touch 6.6 Different types of forwardings Example of forwarding on busy • Different types of forwardings You can initiate different types of forwarding from the call forward list. (call forward list : ) When you are on call, all your calls are forwarded to the number you choose.
6 6.7 Keeping in touch Cancelling all forwardings 123 123 Select the 'Diversion' feature 123 Deact Forward Deact FollowMe Deact Rem Fwd Select the 'Diversion cancellation' icon 6.8 Confirm Consulting messages left while you were away When you have received a message, the voice mailbox icon flashes on the display (Message: ). The red LED on your telephone flashes to indicate there is a message.
7 Programming your telephone Other 7.1 Initializing your voice mailbox You can use the Message icon on the welcome screen to initialize your voice mailbox. (Message: ) 123 123 1 New message OR Select the 'Mail' feature 123 Confirm access to the voice mail Enter your temporary password Enter your new password follow the instructions of the voice guide record your name End recording 7.
7 Programming your telephone 7.3 Adjusting the audio features You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels).
7 Programming your telephone • Choosing the ringer melody: You can choose from 5 different melodies for your terminal ringer.(Switch the station on or off : , OK : ) 123 Switch off the set? Switch off the telephone Activate/disable the vibrator Activate/disable the ringer Activate/disable meeting mode (progressive ringing) Lock/Unlock keypad Press the OK key to confirm (OK : 7.
7 7.
7 Selecting language 123 123 Deutsch Français English Select the 'Language' feature Select the language of your choice Confirm The initial language selection is made automatically by the system. 7.8 Programming your personal directory Your personal directory may contain up to 10 numbers.
7 Programming your telephone 7.9 Modifying a card in the personal directory 123 123 Personal Dir Phone Book Select the Directory feature 123 123 Paul Call My services My services 1-JOHN 2-PAUL Select the card to be modified Validate access to the 'personal directory' Confirm Select 'modify' 123 Name? Confirm 123 Number? MARTIN 0123456789 Modify the name Confirm Modify the number Confirm Use the browser to position on the character or digit to modify.
7 Programming an appointment reminder 123 123 Set appointment Cancel appointm Select the 'Appointment' feature Confirm 123 . . . : . . . Enter the time of the appointment Confirm Where appropriate, dial the number of the destination set Confirm At the programmed time, your telephone rings: press the On-hook key to accept the appointment (Hang up : ). If you do not validate the answer to the first call-back, a second callback will be made.
7 Programming your telephone 7.
8 Using the telephone in GAP mode Other Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the features described below are available on your telephone in combination with the mandatory features provided by your fixed GAP system. Automatic transfer between radio cells: This telephone feature enables you to move around between radio relay units, without any break in communications.
8 Using the telephone in GAP mode 8.4 Redialing the last number dialed (redial) Press the unhook key (hold down for a few seconds). (Lift the receiver : 8.5 ) Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: Press the star key (hold down for a few seconds). ( star : 8.
8 Modifying a name or number 123 123 1-MARTIN 2-SOPHIE 3- Select the Directory feature Select the card to be modified 123 Name? 123 MARTIN 1-Edit 2-Delete 3-Call Confirm Select 'Edit' Confirm Move onto the letter to be modified 123 Number? 0123456789 Modify the name Confirm Modify the digit Move to the digit to be modified Confirm To delete a character, use the delete key. ( delete : 8.
8 8.
8 123 123 Contrast: 3/5 Select the 'Adjustment' feature Increase / reduce the contrast 8.
9 Registering the telephone Other 9.1 Registering the telephone on a system for the first time For the mobile telephone to feature, it must be registered on at least one Alcatel-Lucent or GAP system (registration operation). If when first switched on the display indicates: 'System 1 — Auto install ?' your telephone has not been registered on any system; consult your installation technician or proceed as follows: 1. Prepare your system for registration (see system installation guide). 2.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 9.2 Registering the telephone Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main Alcatel-Lucent system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent or other system). To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
9 Registering the telephone The DECT set can be programmed and can address the 4 specified frequency bands.
9 Registering the telephone 3. You have two subscription possibilities: a- If the system does not use an AC code 123 Subscription Running… Launch subscription b- If the system uses an AC (authentication code) 123 123 AC Code . . . . . . .
9 123 Select the 'System' feature 123 SYSTEM 1 SYSTEM 2 Lock to any Select the desired input (the chosen option is indicated by the radio button with a central dot) Confirm The selection is retained even after switching the telephone on/off. The selection of a specific system (SYSTEM...) forces operation on a specific system. This selection must be changed if one wishes to change system. Selecting 'Lock to any' enables the telephone to connect automatically when it enters a system coverage zone.
10 Accessories Other 10.1 Chargers The 'Basic Desktop' charger includes: 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. The 'Dual Desktop' charger includes: 1. a support with : - a place for the telephone, - a place for an additional battery, - a charge indicator light for the additional battery. 2. a mains cable via a AC/DC adaptor. • Fixing a charger on a vertical surface This operation requires the assembly and mounting kit. Contact your installer.
10.2 Characteristics of the mains power adapter Input: 100/240 V - 50/60 Hz Output: 7.5 V - 0.38 A The power outlet used must be close to the charger/holder and easily accessible, so that it can be used as a way to turn power on or off. 10.
10 10.4 Accessories Headphone / external microphone The side of the telephone features a headphone / external microphone socket. Contact your retailer to find out the characteristics of the various headphone models. 10.5 Cleaning your telephone Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp cloth. Do not use soap or detergent that would risk altering the colours or damaging the surface of the telephone. 10.
11 Glossary Broker call: Other Function enabling the user to switch back and forth between several simultaneous calls. Call transfer: Function enabling a call to be transferred to another telephone within the system. Common directory: This directory contains all the speed-dial numbers accessible to the users of the Alcatel-Lucent system. Conference: The conference feature allows the user, in contact with two parties, to set up a three-way conference.
Declaration of compliance howtoc We, Alcatel-Lucent Enterprise, hereby declare that we assume the Alcatel-Lucent 300 DECT Handset and Alcatel-Lucent 400 DECT Handset to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. This equipment uses the DECT harmonised frequency spectrum and can be used in all the countries of the European Community, Switzerland and Norway.
