FAQs

It will request to input the factory password in the next time to do factory reset.
6) Touch “ERASE EVERYTHING” to start.
Warning: this action will erase all your personal information and downloaded apps.
Way 2: Factory reset with your phone in Shutdown state
1) Press power and volume up button at the same time
2) The device will boot in factory mode
3) Press volume up/ down key to choose “wipe data/factory reset”
4) Press power key to confirm
5) Press volume up/ down key to choose “Yes--delete all user data”
6) Press power key to confirm
7) Choose “reboot system now” and press “Power” key to confirm
Warning: this action will erase all your personal information and downloaded apps.