FAQs

Volume down
Volume up
360° Video
1) Move the pointer and touch the right button to enter the 360 VR Video interface.
2) Select the videos that you want to watch.
While watching videos, you can control the playback. Touch the button to use the following
features:
Pause playback.
Go to the previous or next video.
View a list of 360 VR Videos
Volume down
Volume up
62. What can I do if my handset temperature is too hot in VR display?(same as android M
Q58)
Usually, it’s requiring a higher amount of power than normal when using APPs.
If you use apps on your VR for an extended period, the handset may feel hot when you touch.
Stop using the VR until the handset cools down, then resume to use it. This’s right thing to do
and should not affect the handset s lifespan or performance.
63. What can I do if the image starts to shake on the screen?(same as android M Q59)
1) Disconnect your handset from the VR and then reconnect it.
2) Restart the handset.
64. What can I do if the Home screen does not appear when putting the handset into the VR
BOX?(same as android M Q60)
1) Ensure your handset’s battery is fully charged.
2) Ensure your handset is turned on.
3) Ensure your handset is properly connected to the VR.
4) Ensure the software VR Launcher is installed for the VR on the handset.
65. What can I do if the VR interface sometimes doesn’t exit when taking the handset out
from VR BOX? (new add)
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