For more information on how to use the phone, please go to www.alcatel-mobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
Help Refer to the following resources to get more FAQ, software, and service information. To learn about Do this Consulting FAQ Go to Safety and use.........................................................................................5 http://www.alcatel-mobile.com/global-en/ support/topFaq.json Updating your phone’s software Update through FOTA or System updates app on your phone. To download the software update tool onto your PC, go to http://www.alcatel-mobile.
6.5 6.6 7 Connecting to virtual private networks.........................................62 Connecting with devices through NFC.........................................63 Multimedia applications.............................................................. 64 7.1 7.2 7.3 Camera..................................................................................................64 Gallery...................................................................................................68 Music...............
Safety and use.................................... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.
For a unibody device: • CHARGERS: Please note your phone is a unibody device, the back cover and battery are not removable. Observe the following precautions: Mains powered chargers will operate within the temperature range of: 0°C to 40°C. - Do not attempt to open the back cover, The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC.
5046D: Maximum SAR for this model and conditions under which it was recorded. Head SAR LTE Band 7 + Wi-Fi 1.19 W/kg Body-worn SAR LTE Band 7 + Wi-Fi 1.64 W/kg During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call.
Licences................................................ microSD Logo is a trademark. he Bluetooth word mark and logos are owned by the Bluetooth T SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. General information.......................... • Internet address: www.alcatel-mobile.com • Hotline: See "TCL Communication Services" leaflet or go to our website.
Protection against theft (1) Disclaimer Your telephone is identified by an IMEI (2) (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your telephone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.
1 Your mobile.................................. 1.
Recent Apps button • Touch to switch between individual app activities and documents. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the notification panel, etc. Power key • Press: Lock the screen/Light up the screen.
1.2.3 Powering off your phone Press and hold the Power key until options appear, select Power off. 1.3 Home screen 1.3.1 Using the touchscreen Touch To access an application, touch it with your finger. You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. Status bar • Status/Notification indicators • Touch and drag down to open the notification panel.
Quick Settings panel Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view. Touch and drag down the notification panel to open the Quick Settings panel. You can enable or disable functions or change modes by touching the icons. Enter user screen to edit and save owner's name, phone number, and other information. 1.3.
1.3.3 Search bar To create a screen unlock pattern The phone provides a search function which can be used to locate information within applications, the phone or the web. • From the Home screen, touch to open the applications list, then touch Settings > Lock screen > Screen lock > Pattern. • Draw your own pattern. To lock phone screen Press the Power key once to lock the screen.
Reposition Long press an item and drag it to the desired position and then release. You can move items both on the Home screen and the Favourite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Remove Long press an item and drag it up to the top of the Remove icon, then release.
2 Text input..................................... 2.1 Using the onscreen keyboard 2.2 Text editing You can edit the texts you entered. • Long press or double touch within the texts you want to edit. • Drag the tabs to change the selected texts. • The following options will show: SELECT ALL, CUT, COPY and SHARE. Onscreen keyboard settings Go to Settings > Language & input, touch the keyboard you want to set up and a series of settings will become available.
3 Call, Call log and Contacts....... 3.1 Call........................................................................... 3.1.1 Making a call To make a call, touch Long press to access voicemail . Call log Contacts View the contact’s detailed information. You can also edit, delete, share the contact, or send a message to the contact.
3.1.2 Answering or rejecting a call If you receive a voicemail, appears on the status bar. Open the notification panel and touch New voicemail. 3.1.4 During a call To adjust the volume during a call, press the Volume up/down key. When you receive a call: • Slide to the upwards to answer; • Slide to the upwards to reject; • Touch to reject the call by sending a preset message.
To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the phone close to your ear; and it will be unlocked when the phone is taken away from your ear. 3.1.5 Managing multiple calls With this phone you can handle multiple calls at the same time. Swap calls When you accept two calls, touch the contact name or number to switch between two lines. The current call will be put on hold and you are able to join the other call.
- Fixed Dialling Numbers Fixed dialling number (FDN) is a SIM service mode, where outgoing calls are restricted to a set of phone numbers. These numbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers to which their children can dial. For security reasons, you’ll be prompted to enable FDN by entering SIM PIN2 which is usually acquired from your service provider or SIM maker.
Delete a contact When finished, touch the icon to save Long press the contact you want to delete until appears in place of the contact photo, then touch and select Delete. Select a picture or take a photo for the contact The contact you have deleted will also be removed from other applications on the phone or web the next time you synchronise your phone.
The default phone number (the number which has priority when making a call or sending a message) will always be displayed under the contact name. From the Contacts screen, touch to open the options menu. Touch Import/Export, then select to import/export contacts from/to your accounts, SIM card, Phone, internal storage, micro SD card, etc. To change the default phone number, long press the desired number, and select Set default. Then will appear ahead of the number.
To separate contact information, touch the contact whose information you want to separate, touch to enter the edit contact screen, then touch again and touch Separate. Touch OK to confirm. 3.3.8 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. 4 Messaging and Email................. 4.1 Messaging.............................................................
An SMS message of more than 160 characters will be charged as several SMS. There is a counter on the right of the text box to remind you how many characters are allowed to be entered in one message. Specific letters (accented) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient. Sending a multimedia message • To reply to a message, enter the text. When finished, touch 4.1.
Multimedia message (MMS) Notifications • Group messaging When enabled, you will be able to send a single message to multiple recipients. • Message notifications Will display message notifications in the status bar. • Request delivery Will request a delivery report for each multimedia message you send. report • Mute Select a duration to mute your phone when there's a new message, or turn off the mute by mark the checkbox of OFF. • Sound Select a ringtone as new messages notification tone.
• Enable WAP PUSH 4.2 Mark/unmark the checkbox to enable/disable receipt of push messages from network. Email...................................................................... The first time you set up your phone, you can select to use an existing Email or to create a new email account. You can also set up external POP3 or IMAP email accounts in your phone. To set up your email account, touch select Email.
5 5.1 alendar, Clock, and C Calculator..................................... Calendar................................................................. You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch screen, then touch Calendar. from the Home 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3-day, Week, or Month. Schedule view Day view 5.1.2 To create new events You can add new events from any Calendar view.
5.2 Clock ..................................................................... Your mobile phone has a built-in clock. To view the current time, touch Clock. from the Home screen, then touch 5.2.1 World clock To view the world clock, touch Touch on the Time screen. to add a time zone. Turn on Touch From the Time screen, touch to enter the Alarm screen. to enable the alarm. to add a new alarm, the following options will appear: • Time Touch to set the alarm time.
5.2.5 Adjust Clock settings Touch and then Settings to adjust the following options: Clock 5.3 Calculator............................................................... To use the calculator, touch Calculator. from the Home screen, then touch • Style Touch to set the clock style to analogue or digital. There are two panels available: Basic panel and Advanced panel.
6 Getting connected..................... To connect to the internet with this phone, you can use GPRS/ EDGE/3G/4G networks or Wi-Fi, whichever is most convenient. 6.1 Connecting to the internet To set preferred network type • Touch Settings > More > Mobile networks > Preferred network type. 6.1.2 Wi-Fi You can connect to the internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted. 6.1.
• Touch and then Add network. • Enter the name of the network and any required network information. • Touch SAVE. To forget a Wi-Fi network To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data. • Touch Settings > Bluetooth. and Refresh. The following steps prevent automatic connections to networks which you no longer wish to use.
6.4 Sharing your phone's mobile data connection You can share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot or via Bluetooth. The functions below may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas.
• The VPNs you have added are listed. Long press the VPN you want to edit. • Select Edit profile in the dialog that opens. • After editing, touch SAVE. To delete a VPN: • Long press the VPN you want to delete, then touch Delete profile. 6.6 Connecting with devices through NFC (1) NFC, short for Near Field Communication, is a short-range high frequency wireless communication technology which enables the exchange of data between devices over about a 10 centimeter (around 4 inches) distance.
To take a picture The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary and touch to take the picture which will be automatically saved. You can also long press to take burst shots. • Photo Photo is the default mode for Camera. • Video Record a video with Camera. • Instant collage Instant collage allows the user to instantly compose a collage using a selection of predefined layouts.
Video • Video quality Touch to select the video recording quality. • Video Turn on to enable the Electronic Image stabilisation (EIS) Stabilization (EIS) feature. It helps reduce blurring associated with the motion of a camera during exposure. • Time-lapse interval Select a time-lapse interval or turn it off. General • Grid Turn on to enable grid view.
All your selfie pictures will be stored in a separate album Selfies. • Touch an album. All pictures or videos will spread across the screen. • Touch the picture/video to view or play. Set effects such as Punch, Vintage, B/W, Bleach, etc. Add a border. • Slide left/right to view previous or next pictures/videos. Crop, Straighten, Rotate, Mirror or Draw the picture. Working with pictures Adjust the picture colour.
7.3 Music..................................................................... You can play music files stored on your phone or microSD card. Music files can be downloaded from your computer to the phone using a USB cable. To play a music file, touch Music. from the Home screen, then touch 8.1 Others....................................... Files........................................................................ To manage the files in your phone, touch then touch Files. 7.3.
8.4 Radio...................................................................... Available options: Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to stations that offer Visual Radio service. • Save channel Save the current station to the channel list. • Scan channels Touch to search for channels. • Delete Delete the channel.
9 Google applications............... Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy all the functions. 9.1 Chrome A web browser with which you can surf the internet.
9.8 Play Movies & TV Movies and television shows can be viewed online via Google Play Movies & TV. You can also download movies and TV shows for offline viewing. Some content is only available for rental or purchase. 9.9 Duo 10 Settings............................... To go to Settings, touch Settings. from the Home screen, then touch A video chat mobile app. 10.1 Wireless & networks With phone numbers verified, users can easily video call people from their contact list. 10.1.1 Wi-Fi 9.
10.1.4 Data usage 10.1.8 More > Tethering & portable hotspot Mobile data If you do not need to transmit data on mobile networks, turn off mobile data to avoid incurring significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement. Set mobile data limit By enabling Set mobile data limit, your mobile data connection will be disabled when the specified limit is reached.
Access Point Names 10.2.4 Lock screen You can select your preferred network with this menu. Func shortcuts Network operators Touch to customise the application shortcuts displayed on your lock screen. You can select a network operator. Screen lock 10.2 Device 10.2.1 Gestures The following gestures can be used for quick operations: • Turn over to mute Mark the checkbox to mute ringtones of incoming calls by turning the phone over.
In the Permissions menu of an application, you can grant permissions for the app, such as allowing the app to access your Camera, Contacts, Location, etc. • Silent mode Turn on • Sound Set volume for media, ringtone, and alarms. • Headset mode Mark the checkbox to enable headset mode. Ringtones will only be heard from the headset if it is plugged in. • Also vibrate for calls Turn on calls. • Do Not Disturb Touch to allow alarms, reminders, calls, etc. when Do Not Disturb mode is enabled. 10.2.
Mode Unknown sources Touch to select High accuracy, Battery saving or Device only mode. Turn on to permit installation of applications that you obtain from websites, emails, or other locations other than Google Play Store. • High accuracy: Use GPS, Wi-Fi and mobile network to determine location. • Battery saving: Use Wi-Fi and mobile network to determine location. • Device only: Use GPS to determine location.
Apps with usage access Personal dictionary Touch to display the apps which can track what apps you are using, and the using frequency. Turn on to allow permission. Touch to open a list of the words you’ve added to the dictionary. Touch a word to edit or delete it. Touch the add button (+) to add a word. 10.3.3 Fingerprint Current Keyboard Go to "10.2.4 Lock screen" for details. Touch to select a default input method. 10.3.
10.3.7 Backup & reset Factory data reset Back up my data Erase all of your personal data from internal phone storage, including information about your Google account, any other accounts, your system and application settings, and any downloaded applications. Resetting the phone does not erase any system software updates you’ve downloaded. Turn on to back up your phone’s settings and other application data to Google servers.
Select time zone Magnification gestures Touch to open a dialog where you can set the phone’s time zone. Touch to turn on/off to activate/deactivate zoom in/out function by triple-tapping the screen. Use 24-hour format Turn on to display the time using the 24-hour clock format. NTP server Touch to open a dialog where you can change your NTP server. Choose date format Touch to open a dialog where you can select your preferred format for displaying dates. Large text Turn on to enlarge the screen text.
Long press delay Touch to adjust the duration of touch and hold delay. This function enables your phone to differ touch and touch & hold, which may avoid incorrect operations. aking the most of your 11 Mphone........................................ Colour inversion Turn on to turn on colour inversion. Colour correction Touch to turn on/off colour correction. 11.1 Upgrade You can use the Mobile Upgrade tool or FOTA Upgrade tool to update your phone's software. 11.1.1 Mobile Upgrade 10.4.
Touch and the phone will search for the latest software. If you want to update the system, touch the button, and when that’s finished, touch to complete the update. Now your phone will have the latest version of the software. turn on data connection or Wi-Fi before searching for updates. Settings for auto-check frequency are also available once you restart the phone.
13 Warranty................................... Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice. Batteries and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months (1) from the date of purchase as shown on your original invoice.
14 • You are advised to fully charge the battery for optimal operation. • Please pay attention that after Factory data reset is performed you may be requested to enter the Google account credentials* that were used on this device before Factory reset. Otherwise you will not be able to use the device. If you don’t remember your Google account credentials please complete the Google account recovery procedure.
My phone can't charge properly • Make sure you are using an Alcatel charger from the box. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Check your subscription status with your operator (credit, SIM card valid, etc.).
When I select a number from my contacts, the number can't be dialled • Open the Notification panel to check if the Smart Suite Agent has been activated. • Make sure that you have correctly recorded the number in your file. • Check that your computer meets the requirements for Smart Suite Installation. • Make sure that you have selected the country prefix when calling a foreign country. • Make sure that you’re using the right cable from the box.
After Factory reset is performed my device asks to enter Google account credentials and I can’t use it avoiding this action*. • After Factory reset is performed you need to enter the original Google account credentials that were used on this device before Factory data reset. Otherwise you will not be able to use the device. If you don’t remember your Google account credentials please complete Google account recovery procedure.
Audio supported formats Playback: AAC/HE-AAC v1/HE-AAC v2,AMR,AWB,MIDI,MP2,MP3,OGG VORBIS,WAV,APE,WMA,FLAC Recording: AAC,AMR,AWB,OGG,ADPCM Battery (1) • Rechargeable Lithium-ion battery • Capacity: 2460 mAh Expansion Slot microSD™ memory card (Availability of microSD card depends on market) Special Features • GPS alcatel is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd.
